An investigation of the effective supervision and communication competence of chief student affairs officers in Christian institutions of higher education.

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The purpose of this study was to examine if there is an association between effective supervision and communication competence in divisions of student affairs at Christian higher education institutions. The investigation examined chief student affairs officers (CSAOs) and their direct reports at 45 institutions across the United States using the Synergistic Supervision Scale and the Communication Competence Questionnaire. A positive significant association was found between the direct report's evaluation of the CSAO's level of synergistic supervision and the direct report's evaluation of the CSAO's level of communication competence. The findings of this study will advance the supervision and communication competence ... continued below

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Wilcoxson, Douglas A. December 2007.

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  • Wilcoxson, Douglas A.

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The purpose of this study was to examine if there is an association between effective supervision and communication competence in divisions of student affairs at Christian higher education institutions. The investigation examined chief student affairs officers (CSAOs) and their direct reports at 45 institutions across the United States using the Synergistic Supervision Scale and the Communication Competence Questionnaire. A positive significant association was found between the direct report's evaluation of the CSAO's level of synergistic supervision and the direct report's evaluation of the CSAO's level of communication competence. The findings of this study will advance the supervision and communication competence literature while informing practice for student affairs professionals. This study provides a foundation of research in the context specific field of student affairs where there has been a dearth of literature regarding effective supervision. This study can be used as a platform for future research to further the understanding of characteristics that define effective supervision.

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  • December 2007

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  • May 2, 2008, 3:21 p.m.

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  • June 13, 2008, 9:54 a.m.

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Wilcoxson, Douglas A. An investigation of the effective supervision and communication competence of chief student affairs officers in Christian institutions of higher education., dissertation, December 2007; Denton, Texas. (digital.library.unt.edu/ark:/67531/metadc5110/: accessed September 25, 2017), University of North Texas Libraries, Digital Library, digital.library.unt.edu; .