Development of Biographical Predictors of Cashier Turnover at a Convenience Store Chain

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Subjects, 432 convenience store cashiers, were divided into long-tenure and short-tenure groups. Chi-square analysis of application blank information for a weighting sample drawn from both groups revealed two items which significantly (p < .05) differentiated between the long tenure and short-tenure groups: number of previous jobs and full-time/part-time preference. Response weights were computed for these two items and used to calculate composite scores for the remaining holdout sample. A significant reduction in turnover would have occurred at the highest composite score level, if used as a hiring cut off. Results were tempered by several considerations, including a high percentage of ... continued below

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v, 83 leaves : ill.

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Huffcutt, Allen Ivan May 1989.

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  • Huffcutt, Allen Ivan

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Subjects, 432 convenience store cashiers, were divided into long-tenure and short-tenure groups. Chi-square analysis of application blank information for a weighting sample drawn from both groups revealed two items which significantly (p < .05) differentiated between the long tenure and short-tenure groups: number of previous jobs and full-time/part-time preference. Response weights were computed for these two items and used to calculate composite scores for the remaining holdout sample. A significant reduction in turnover would have occurred at the highest composite score level, if used as a hiring cut off. Results were tempered by several considerations, including a high percentage of false negatives and an insignificant linear relationship between composite scores and tenure.

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v, 83 leaves : ill.

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UNT Theses and Dissertations

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  • May 1989

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  • March 9, 2015, 8:15 a.m.

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  • Jan. 5, 2018, 4:10 p.m.

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Huffcutt, Allen Ivan. Development of Biographical Predictors of Cashier Turnover at a Convenience Store Chain, thesis, May 1989; Denton, Texas. (digital.library.unt.edu/ark:/67531/metadc500851/: accessed June 18, 2018), University of North Texas Libraries, Digital Library, digital.library.unt.edu; .