Employee Theft: The Relationship of Shrinkage Rates to Job Satisfaction, Store Security, and Employee Reliability

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Description

The correlation between employee theft and various employee attitudes is investigated with 489 subjects from a large discount store chain located in the southeastern United States. Subjects completed two tests: Personnel Decisions, Inc. 's Employment Inventory/Customer Service Inventory which measures employee reliability and orientation toward providing customer service; and the Organization Responsiveness Questionnaire which measures satisfaction and perceived store security. Individual scores on the tests were correlated with a performance rating form completed by the subject's supervisor. Scores were computed for each store and correlated with inventory shrinkage rates. Results revealed relatively weak correlations for some variables. The multiple regression ... continued below

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v, 101 leaves : ill.

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LaFosse, W. Greg August 1992.

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  • LaFosse, W. Greg

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Description

The correlation between employee theft and various employee attitudes is investigated with 489 subjects from a large discount store chain located in the southeastern United States. Subjects completed two tests: Personnel Decisions, Inc. 's Employment Inventory/Customer Service Inventory which measures employee reliability and orientation toward providing customer service; and the Organization Responsiveness Questionnaire which measures satisfaction and perceived store security. Individual scores on the tests were correlated with a performance rating form completed by the subject's supervisor. Scores were computed for each store and correlated with inventory shrinkage rates. Results revealed relatively weak correlations for some variables. The multiple regression analysis was unable to significantly predict any of the
criterion variables.

Physical Description

v, 101 leaves : ill.

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UNT Theses and Dissertations

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  • August 1992

Added to The UNT Digital Library

  • March 9, 2015, 8:15 a.m.

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  • Aug. 22, 2017, 11:41 a.m.

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Citations, Rights, Re-Use

LaFosse, W. Greg. Employee Theft: The Relationship of Shrinkage Rates to Job Satisfaction, Store Security, and Employee Reliability, thesis, August 1992; Denton, Texas. (digital.library.unt.edu/ark:/67531/metadc500587/: accessed November 22, 2017), University of North Texas Libraries, Digital Library, digital.library.unt.edu; .