Service Delivery in Organizations for the Mentally Retarded Page: 2
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Evans, Jennifer D., Service Delivery in Organizations for the Mentally Retarded.
Master of Science (Sociology), August, 1993, 119 pp., 5 tables, 4 figures, works cited,
85 titles.
This study analyzes effective service delivery in organizations serving the mentally
retarded. Qualitative organizational analyses of three community care facilities were
compared to assess effectiveness. Data were gathered by systematic observations,
field notes, documents, and employee interviews. Program analysis, the funding
system of service delivery, and staff attitudes best indicated effective service. I
concluded that effectiveness would improve by focusing on individual consumer needs
and further defining service delivery.
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Evans, Jennifer D. (Jennifer Dawn). Service Delivery in Organizations for the Mentally Retarded, thesis, August 1993; Denton, Texas. (https://digital.library.unt.edu/ark:/67531/metadc500356/m1/2/: accessed April 25, 2024), University of North Texas Libraries, UNT Digital Library, https://digital.library.unt.edu; .