Training Evaluation: Measuring the Benefits of Training with Levels of Behavioral Change

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Description

Employee training is designed to help ensure successful achievement of business goals. Training's expense encourages the investigation of behavioral changes. The present study evaluated behavioral changes that occurred as a result of a Business Process training course. A performance rating measure was designed to assess the behaviors addressed in the course. A group of 52 people took the training. Performance was measured using a pretest, and then posttest three months later. A control group of 52 people also responded to the performance measure twice, without training. A second control group of 52 took a posttest only. MANOVA results showed a ... continued below

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iv, 57 leaves

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Horner, Melissa A. (Melissa Amy) August 1993.

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  • Horner, Melissa A. (Melissa Amy)

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Employee training is designed to help ensure successful achievement of business goals. Training's expense encourages the investigation of behavioral changes. The present study evaluated behavioral changes that occurred as a result of a Business Process training course. A performance rating measure was designed to assess the behaviors addressed in the course. A group of 52 people took the training. Performance was measured using a pretest, and then posttest three months later. A control group of 52 people also responded to the performance measure twice, without training. A second control group of 52 took a posttest only. MANOVA results showed a significant difference between change scores at the .001 level, indicating that the training did change behavior. The control group posttest scores differed somewhat between the two control groups, indicating a possible pretest effect.

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iv, 57 leaves

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  • August 1993

Added to The UNT Digital Library

  • March 9, 2015, 8:15 a.m.

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  • June 23, 2017, 4:03 p.m.

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Citations, Rights, Re-Use

Horner, Melissa A. (Melissa Amy). Training Evaluation: Measuring the Benefits of Training with Levels of Behavioral Change, thesis, August 1993; Denton, Texas. (digital.library.unt.edu/ark:/67531/metadc500263/: accessed December 13, 2017), University of North Texas Libraries, Digital Library, digital.library.unt.edu; .