FCC Record, Volume 19, No. 8, Pages 5879 to 6813, March 31 - April 13, 2004 Page: 5,944
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Feder%&,al Om a C DA 04-865
Pursuant to Sections 1.719 and 64.1150 of our rules,12 we notified Sprint of the complaints and
Sprint responded.13 Upon review of Sprint's responses, we find that Sprint has complied with
the verification requirements of Section 64.1120 of the Commission's rules.'4 The fact that the
person on each third party verification recording gave an incorrect name to the third party verifier
was beyond the control of Sprint.'5 Therefore, we find that Sprint's actions did not result in an
unauthorized change in Complainants' telecommunications service.16
5. Accordingly, IT IS ORDERED that, pursuant to Section 258 of the
Communications Act of 1934, as amended, 47 U.S.C. 258, and Sections 0.141, 0.361 and
1.719 of the Commission's rules, 47 C.F.R. 0.141, 0.361, 1.719, the complaints filed against
Sprint Corporation ARE DENIED.
FEDERAL COMMUNICATIONS COMMISSION
Nancy A. Stevenson, Deputy Chief
Consumer & Governmental Affairs Bureau
12 47 C.F.R. 1.719 (Commission procedure for informal complaints filed pursuant to Section 258
of the Act); 47 C.F.R. 64.1150 (procedures for resolution of unauthorized changes in preferred carrier).
13 See Appendix A.
14 See 47 C.F.R. 64.1120.
15 See AT&T Corp. v. FCC, 323 F.3d 1081,1086 (DC Cir.2003).
16 If a Complainant is unsatisfied with the resolution of this complaint, such Complainant may file a
formal complaint with the Commission pursuant to Section 1.721 of the Commission's rules, 47 C.F.R. 1.721.
Such filing will be deemed to relate back to the filing date of such Complainant's informal complaint so long as the
formal complaint is filed within 45 days from the date this order is mailed or delivered electronically to
Complainant. See 47 C.F.R. 1.719.
Fedner~al Communications Comlmission
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United States. Federal Communications Commission. FCC Record, Volume 19, No. 8, Pages 5879 to 6813, March 31 - April 13, 2004, book, April 2004; Washington D.C.. (digital.library.unt.edu/ark:/67531/metadc4077/m1/85/: accessed March 24, 2017), University of North Texas Libraries, Digital Library, digital.library.unt.edu; crediting UNT Libraries Government Documents Department.