Decision-Making Strategies in Design Meetings

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This paper is about research on decision-making strategies in design meetings.

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4 p.

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Friess, Erin 2007.

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This paper is part of the collection entitled: UNT Scholarly Works and was provided by UNT College of Arts and Sciences to Digital Library, a digital repository hosted by the UNT Libraries. It has been viewed 73 times . More information about this paper can be viewed below.

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Description

This paper is about research on decision-making strategies in design meetings.

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4 p.

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Abstract: This project aims to further our understanding of the practice of user-centered design (UCD) by observing the argumentation strategies used by designers in face-to-face meetings in the critical periods between usability research and prototype iteration. In order to conduct such an investigation, the author recorded ten meetings of graduate student designers charged with redesigning documents for the United States Postal Service. The author then used discourse analysis techniques to determine how the designers used findings from research phases as evidence to support proposed design decisions in meetings concerning prototype alterations. Results show that these designers overwhelmingly do not support their design decisions with specific evidence from usability studies. This neglect of research-based evidence may indicate that these novice UCD designers may resort to designer-centric design behaviors in decision-making periods. The authors' analysis will focus on the rhetorical reasons why designers may avoid research-based evidence.

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  • Conference on Human Factors in Computing Systems (CHI), 2007, San Jose, California, United States

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  • 2007

Added to The UNT Digital Library

  • July 13, 2011, 11:32 a.m.

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  • March 27, 2014, 4:04 p.m.

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Friess, Erin. Decision-Making Strategies in Design Meetings, paper, 2007; [New York, New York]. (digital.library.unt.edu/ark:/67531/metadc38899/: accessed September 22, 2017), University of North Texas Libraries, Digital Library, digital.library.unt.edu; crediting UNT College of Arts and Sciences.