Combined Library Services Desk: Round Table Discussion

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Description

Presentation for a round table discussion at the 2013 Cross Timbers Library Collaborative (CTLC) Conference. This presentation discusses combining library service desks.

Physical Description

12 p. : col. ill.

Creation Information

Hardikar, Bethany; Abrams, Sarah & Whitmer, Susan August 16, 2013.

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This presentation is part of the collection entitled: UNT Scholarly Works and one other and was provided by UNT Libraries to Digital Library, a digital repository hosted by the UNT Libraries. It has been viewed 485 times , with 15 in the last month . More information about this presentation can be viewed below.

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Description

Presentation for a round table discussion at the 2013 Cross Timbers Library Collaborative (CTLC) Conference. This presentation discusses combining library service desks.

Physical Description

12 p. : col. ill.

Notes

Abstract: Many academic libraries are shifting to the combined service desk model in order to improve patron services and save money amid widespread budget cuts. This round table discussion will address the ways to achieve a successful combined service desk through training and inter-department collaboration. It will share the achievements and challenges of lessons learned to provide participants with a knowledgeable, insightful perspective on how to successfully develop a combined service point. The panel will represent different perspectives including Library Service Desk Management, Reference Management and Stacks Management. This round table discussion will focus on the achievements of the combined services desk as well as address the assessments and areas of improvement. Participants will be able to: 1) Explain the purpose and benefits of a combined service desk from a patron and staff perspective, 2) Create a constructive dialogue about successes, concerns and ideas of the combined desk, 3) Engage with other librarians and staff to share knowledge and develop collaborative relationships, and 4) Empower other libraries with the tools to create successful combined service points. The session will also present photos, statistics and training guides for participants to better understand the changes, challenges and solutions to having a combined service desk.

Source

  • Cross Timbers Library Collaborative (CTLC) Conference, 2013, Denton, Texas, United States

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UNT Scholarly Works

Materials from the UNT community's research, creative, and scholarly activities and UNT's Open Access Repository. Access to some items in this collection may be restricted.

Cross Timbers Library Collaborative

This collection contains presentations given at the Cross Timbers Library Collaborative's affinity group meetings and annual conferences. The presentations cover a variety of topics of interest to library practitioners and scholars.

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Creation Date

  • August 16, 2013

Added to The UNT Digital Library

  • Sept. 22, 2014, 10:10 a.m.

Description Last Updated

  • Jan. 14, 2015, 3:52 p.m.

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Past 30 days: 15
Total Uses: 485

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Hardikar, Bethany; Abrams, Sarah & Whitmer, Susan. Combined Library Services Desk: Round Table Discussion, presentation, August 16, 2013; (https://digital.library.unt.edu/ark:/67531/metadc335341/: accessed June 24, 2019), University of North Texas Libraries, Digital Library, https://digital.library.unt.edu; .