Impacts of Personality Type and Computer System Response Time on Anxiety and User Response Time

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Description

The purpose of this research was to determine if personality type and system response time have any effect on state anxiety and user response time. The sample for this study consisted of senior and graduate level college students who possessed basic know 1 edge of a text editor. Each test subject was administered the Jenkins Activity Survey to determine scores for Type A versus Type B, speed and impatience, involvement, and competitiveness. The test subjects were randomly assigned to one of three treatment groups (good, variable, and poor system response time). They were required to edit a text file which ... continued below

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vii, 119 leaves: ill.

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Guynes, Jan L. (Jan Lucille) December 1985.

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This dissertation is part of the collection entitled: UNT Theses and Dissertations and was provided by UNT Libraries to Digital Library, a digital repository hosted by the UNT Libraries. It has been viewed 31 times , with 4 in the last month . More information about this dissertation can be viewed below.

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  • Guynes, Jan L. (Jan Lucille)

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Description

The purpose of this research was to determine if personality type and system response time have any effect on state anxiety and user response time. The sample for this study consisted of senior and graduate level college students who possessed basic know 1 edge of a text editor. Each test subject was administered the Jenkins Activity Survey to determine scores for Type A versus Type B, speed and impatience, involvement, and competitiveness. The test subjects were randomly assigned to one of three treatment groups (good, variable, and poor system response time). They were required to edit a text file which contained multiple errors. The test subjects were provided hard copies of the file with errors (errors highlighted) and the file as should appear without the errors. The test situation for each test subject was identical, except for changes in system response time. The A-state scale of the State-Trait Anxiety Inventory (STAI) was administered to the test subjects immediately prior to the edit task in order to determine pre-task state anxiety levels. The A-state scale of the STAI was again administered immediately after the edit task in order to determine post-task state anxiety levels. Analysis of variance, analysis of covariance, regression, and two sample t-tests were used to analyze the data collected. All hypotheses were tested at the alpha .05 level. The most significant finding of this study was the positive relationship between state anxiety and system response time. It was originally predicted that the Type A personality would experience a greater increase in state anxiety than the Type B personality. However, that was not found to be true. Both Type A and Type B individuals experience an increase in state anxiety during periods of poor or variable system response time. This study also confirms prior research regarding user and system response time. There is a significant positive relationship between user response time and system response time. Personality type, specifically the Type A personality, contributes toward this relationship.

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vii, 119 leaves: ill.

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UNT Theses and Dissertations

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  • December 1985

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  • Aug. 22, 2014, 6 p.m.

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  • May 2, 2016, 10:54 a.m.

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Citations, Rights, Re-Use

Guynes, Jan L. (Jan Lucille). Impacts of Personality Type and Computer System Response Time on Anxiety and User Response Time, dissertation, December 1985; Denton, Texas. (digital.library.unt.edu/ark:/67531/metadc330969/: accessed December 13, 2017), University of North Texas Libraries, Digital Library, digital.library.unt.edu; .