Workforce Investment Act: One-Stop System Infrastructure Continues to Evolve, but Labor Should Take Action to Require That All Employment Service Offices Are Part of the System

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A letter report issued by the Government Accountability Office with an abstract that begins "In 1998, Congress passed the Workforce Investment Act (WIA), requiring states and localities to bring together employment and training programs into a single workforce system, the one-stop system. States have flexibility in how they provide these services--colocated within the one-stop--through electronic linkage or referral. WIA did not provide funds to pay for the infrastructure costs, but programs must share the costs of operating one-stop centers. As Congress considers reauthorization of WIA, GAO assessed (1) the current composition of states' one-stop systems and how this has changed, ... continued below

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United States. Government Accountability Office. September 4, 2007.

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A letter report issued by the Government Accountability Office with an abstract that begins "In 1998, Congress passed the Workforce Investment Act (WIA), requiring states and localities to bring together employment and training programs into a single workforce system, the one-stop system. States have flexibility in how they provide these services--colocated within the one-stop--through electronic linkage or referral. WIA did not provide funds to pay for the infrastructure costs, but programs must share the costs of operating one-stop centers. As Congress considers reauthorization of WIA, GAO assessed (1) the current composition of states' one-stop systems and how this has changed, (2) what funds are primarily used to support states' one-stop system infrastructure and how this has changed, and (3) the extent to which states are monitoring customer satisfaction. Our work was primarily based on a 50-state survey of state workforce officials, updating work we previously did in 2000 and 2001."

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Government Accountability Office Reports

The U.S. Government Accountability Office (GAO) is an independent, nonpartisan agency that works for the U.S. Congress investigating how the federal government spends taxpayers' money. Its goal is to increase accountability and improve the performance of the federal government. The Government Accountability Office Reports Collection consists of over 13,000 documents on a variety of topics ranging from fiscal issues to international affairs.

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  • September 4, 2007

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  • June 12, 2014, 7:50 p.m.

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United States. Government Accountability Office. Workforce Investment Act: One-Stop System Infrastructure Continues to Evolve, but Labor Should Take Action to Require That All Employment Service Offices Are Part of the System, report, September 4, 2007; Washington D.C.. (digital.library.unt.edu/ark:/67531/metadc302621/: accessed December 10, 2018), University of North Texas Libraries, Digital Library, digital.library.unt.edu; crediting UNT Libraries Government Documents Department.