Homeland Security: Federal Protective Service Should Improve Human Capital Planning and Better Communicate with Tenants

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A letter report issued by the Government Accountability Office with an abstract that begins "The Federal Protective Service (FPS), as part of the Department of Homeland Security (DHS) is responsible for providing security services to about 9,000 federal facilities. In recent years, FPS downsized its workforce from 1,400 to about 1,000 full-time employees. In 2008, GAO expressed concerns about the impact that downsizing had on FPS's mission, and in fiscal years 2008 and 2009 Congress mandated FPS maintain no fewer than 1,200 employees. GAO was asked to determine the extent to which (1) FPS has hired and trained new staff ... continued below

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United States. Government Accountability Office. July 30, 2009.

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Description

A letter report issued by the Government Accountability Office with an abstract that begins "The Federal Protective Service (FPS), as part of the Department of Homeland Security (DHS) is responsible for providing security services to about 9,000 federal facilities. In recent years, FPS downsized its workforce from 1,400 to about 1,000 full-time employees. In 2008, GAO expressed concerns about the impact that downsizing had on FPS's mission, and in fiscal years 2008 and 2009 Congress mandated FPS maintain no fewer than 1,200 employees. GAO was asked to determine the extent to which (1) FPS has hired and trained new staff to address its mandated staffing levels, (2) FPS has developed a strategic human capital plan to manage its current and future workforce needs, and (3) FPS's customers are satisfied with the services it provides. To address these objectives, we reviewed relevant laws and documents, interviewed officials from FPS and other federal agencies, and conducted a generalizable survey of FPS's customers."

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Government Accountability Office Reports

The U.S. Government Accountability Office (GAO) is an independent, nonpartisan agency that works for the U.S. Congress investigating how the federal government spends taxpayers' money. Its goal is to increase accountability and improve the performance of the federal government. The Government Accountability Office Reports Collection consists of over 13,000 documents on a variety of topics ranging from fiscal issues to international affairs.

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  • July 30, 2009

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  • June 12, 2014, 7:50 p.m.

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United States. Government Accountability Office. Homeland Security: Federal Protective Service Should Improve Human Capital Planning and Better Communicate with Tenants, report, July 30, 2009; Washington D.C.. (digital.library.unt.edu/ark:/67531/metadc301999/: accessed October 18, 2017), University of North Texas Libraries, Digital Library, digital.library.unt.edu; crediting UNT Libraries Government Documents Department.