Human Capital: Selected Agencies' Use of Alternative Service Delivery Options for Human Capital Activities

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Description

A letter report issued by the General Accounting Office with an abstract that begins "Human capital offices have traditionally used alternative service delivery (ASD)--the use of other than internal staff to provide a service or to deliver a product--as a way to reduce costs for transaction-based services. GAO was asked to identify which human capital activities agencies were selecting for ASD, the reasons why, how they were managing the process, and some of the lessons they had learned. Eight agencies were selected to provide illustrative examples of ASD use."

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United States. General Accounting Office. June 25, 2004.

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Description

A letter report issued by the General Accounting Office with an abstract that begins "Human capital offices have traditionally used alternative service delivery (ASD)--the use of other than internal staff to provide a service or to deliver a product--as a way to reduce costs for transaction-based services. GAO was asked to identify which human capital activities agencies were selecting for ASD, the reasons why, how they were managing the process, and some of the lessons they had learned. Eight agencies were selected to provide illustrative examples of ASD use."

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Government Accountability Office Reports

The U.S. Government Accountability Office (GAO) is an independent, nonpartisan agency that works for the U.S. Congress investigating how the federal government spends taxpayers' money. Its goal is to increase accountability and improve the performance of the federal government. The Government Accountability Office Reports Collection consists of over 13,000 documents on a variety of topics ranging from fiscal issues to international affairs.

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  • June 25, 2004

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  • June 12, 2014, 7:50 p.m.

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United States. General Accounting Office. Human Capital: Selected Agencies' Use of Alternative Service Delivery Options for Human Capital Activities, report, June 25, 2004; Washington D.C.. (digital.library.unt.edu/ark:/67531/metadc301425/: accessed September 21, 2017), University of North Texas Libraries, Digital Library, digital.library.unt.edu; crediting UNT Libraries Government Documents Department.