DOD and VA Health Care: Action Needed to Strengthen Integration across Care Coordination and Case Management Programs Page: 4 of 16
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FRCP management that were outlined in our report. You also requested
that the two departments analyze potential options for integrating the
FRCP and RCP under a single administrative umbrella to reduce
redundancy and to better fulfill the goal of establishing a seamless
transition for wounded servicemembers and their families. Although a
response was requested by June 20, 2011, the departments had not
responded by September 2, 2011, when this subcommittee announced
that it intended to hold an oversight hearing on continuing concerns about
the care coordination issues of the FRCP and RCP.
Our review of DOD's and VA's care coordination and case management
programs, including the FRCP and RCP, is part of a body of ongoing
work that is focused on the continuity of care for recovering
servicemembers and veterans. My testimony today addresses the status
of DOD and VA's efforts to (1) implement the recommendations to
improve FRCP management from our March 2011 report and (2) identify
and analyze potential options to integrate the FRCP and the RCP as
requested by this subcommittee.
We conducted the original performance audit for our 2011 report from
September 2009 through March 2011 and obtained updated data and
additional information in September 2011 for this testimony. Specifically,
to obtain information on the status of the recommendations contained in
our March 2011 report, we reviewed documentation provided by VA and
interviewed the Acting Executive Director for the FRCP. Although our
recommendations were directed to VA, which administers the program,
we also obtained information from DOD officials that described to what
extent they have worked with VA to implement them based on your
request for the departments to work together. To obtain information
regarding the status of DOD and VA's efforts aimed at identifying and
analyzing options for integrating or otherwise revamping the FRCP and
RCP, we conducted interviews with DOD and VA officials and reviewed
documents provided by both departments. We also obtained updated
information about DOD's and VA's care coordination and case
management programs by reviewing program documentation and by
interviewing DOD and VA program officials.
We conducted our work for this testimony in accordance with generally
accepted government auditing standards. Those standards require that
we plan and perform the audit to obtain sufficient, appropriate evidence to
provide a reasonable basis for our findings and conclusions based on our
audit objectives. We believe that the evidence obtained provides aGAO-12-129T
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United States. Government Accountability Office. DOD and VA Health Care: Action Needed to Strengthen Integration across Care Coordination and Case Management Programs, text, October 6, 2011; Washington D.C.. (https://digital.library.unt.edu/ark:/67531/metadc300967/m1/4/: accessed April 23, 2024), University of North Texas Libraries, UNT Digital Library, https://digital.library.unt.edu; crediting UNT Libraries Government Documents Department.