Medicare: Certain Physician Feedback Reporting Practices of Private Entities Could Improve CMS's Efforts Metadata

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  • Main Title Medicare: Certain Physician Feedback Reporting Practices of Private Entities Could Improve CMS's Efforts


  • Author: United States. Government Accountability Office.
    Creator Type: Organization


  • Name: United States. Government Accountability Office.
    Place of Publication: Washington D.C.


  • Creation: 2014-03-26


  • English


  • Content Description: A letter report issued by the Government Accountability Office with an abstract that begins "Private entities GAO reviewed for this study selected a range of measures and benchmarks to assess physician group performance, and provided feedback reports to physicians more than once a year. Private entities almost exclusively focused their feedback efforts on primary care physician groups participating in medical homes and accountable care organizations, which hold physicians responsible for the quality and cost of all services provided. They limited their feedback reporting to those with a sufficient number of enrollees to ensure the reliability of reported measures. The entities decided on the number and type of measures for their reports, and compared each group's performance to multiple benchmarks, including peer group averages or past performance. All the entities used quality measures, and some also used utilization or cost measures. Because of the variety of quality measures and benchmarks, feedback report content differed across the entities. Some entities noted that in addition to national benchmarks, they compared results to state or regional level rates to reflect local patterns of care which may be more relevant to their physicians. Most health insurers spent from 4 to 6 months to generate their performance reports, a period that allowed them to amass claims data as well as to make adjustments and perform checks on the measure calculations. Commonly, private entities issued interim feedback reports, covering a 1-year measurement period, on a rolling monthly, quarterly, or semiannual schedule. They told GAO that physicians valued frequent feedback in order to make changes that could result in better performance at the end of the measurement period."


  • Library of Congress Subject Headings: Government accountability -- United States.
  • Keyword: health care
  • Keyword: medicare
  • Keyword: letter report


  • Place Name: United States


  • Name: Government Accountability Office Reports
    Code: GAORT


  • Name: UNT Libraries Government Documents Department
    Code: UNTGD


  • Rights License: pd

Resource Type

  • Report


  • Text


  • Report No.: GAO-14-279
  • Accession or Local Control No: 661978
  • URL:
  • Archival Resource Key: ark:/67531/metadc300690