Tax Administration: IRS Improved Performance in the 2004 Filing Season, But Better Data on the Quality of Some Services Are Needed Metadata

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Title

  • Main Title Tax Administration: IRS Improved Performance in the 2004 Filing Season, But Better Data on the Quality of Some Services Are Needed

Creator

  • Author: United States. Government Accountability Office.
    Creator Type: Organization

Publisher

  • Name: United States. Government Accountability Office.
    Place of Publication: Washington D.C.

Date

  • Creation: 2004-11-15

Language

  • English

Description

  • Content Description: A letter report issued by the Government Accountability Office with an abstract that begins "Most taxpayers have their only contact with IRS during the filing season, with tens of millions filing their returns, getting refunds, and seeking assistance by calling or visiting IRS's offices or Web site. GAO was asked to assess IRS's performance in 2004 relative to goals and prior years' performance as well as initiatives or other factors that significantly affected performance for the following areas: (1) the processing of paper and electronic returns, (2) telephone service, (3) walk-in service, and (4) Web site service."

Subject

  • Library of Congress Subject Headings: Government accountability -- United States.
  • Keyword: tax policy and administration
  • Keyword: tax administration
  • Keyword: letter report

Coverage

  • Place Name: United States

Collection

  • Name: Government Accountability Office Reports
    Code: GAORT

Institution

  • Name: UNT Libraries Government Documents Department
    Code: UNTGD

Rights

  • Rights License: pd

Resource Type

  • Report

Format

  • Text

Identifier

  • Report No.: GAO-05-67
  • Accession or Local Control No: 244774
  • URL: http://gao.gov/products/GAO-05-67
  • Archival Resource Key: ark:/67531/metadc298809
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