Telecommunications: FCC Needs to Improve Oversight of Wireless Phone Service Metadata

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Title

  • Main Title Telecommunications: FCC Needs to Improve Oversight of Wireless Phone Service

Creator

  • Author: United States. Government Accountability Office.
    Creator Type: Organization

Publisher

  • Name: United States. Government Accountability Office.
    Place of Publication: Washington D.C.

Date

  • Creation: 2009-11-10

Language

  • English

Description

  • Content Description: A letter report issued by the Government Accountability Office with an abstract that begins "Americans increasingly rely on wireless phones, with 35 percent of households now primarily or solely using them. Under federal law, the Federal Communications Commission (FCC) is responsible for fostering a competitive wireless marketplace while ensuring that consumers are protected from harm. States also have authority to oversee some aspects of service. As requested, this report discusses consumers' satisfaction and problems with wireless phone service and FCC's and state utility commissions' efforts to oversee this service. To conduct this work, Government Accountability Office (GAO) surveyed 1,143 adult wireless phone users from a nationally representative, randomly selected sample; surveyed all state utility commissions; and interviewed and analyzed documents obtained from FCC and stakeholders representing consumers, state agencies and officials, and the industry."

Subject

  • Library of Congress Subject Headings: Government accountability -- United States.
  • Keyword: telecommunications
  • Keyword: telecommunications
  • Keyword: letter report

Coverage

  • Place Name: United States

Collection

  • Name: Government Accountability Office Reports
    Code: GAORT

Institution

  • Name: UNT Libraries Government Documents Department
    Code: UNTGD

Rights

  • Rights License: pd

Resource Type

  • Report

Format

  • Text

Identifier

  • Report No.: GAO-10-34
  • Accession or Local Control No: 298240
  • URL: http://gao.gov/products/GAO-10-34
  • Archival Resource Key: ark:/67531/metadc297597
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