Information Technology: Department of Labor Could Further Facilitate Modernization of States' Unemployment Insurance Systems Page: 3 of 59
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Contents
Letter
Background
Labor's Primary Role in Facilitating IT Modernization Efforts is
Providing Funding and Technical Support to State UI Programs
A Variety of Funding Sources Exist for States' Modernization of UI
Programs
Selected States Vary in Their Efforts to Modernize UI Systems
States and Consortiums Have Experienced Challenges with IT
Modernization
The Selected States Have Established Management Controls to
Help Guide Their IT Modernization Efforts
Conclusions
Recommendations for Executive Action
Agency Comments and Our EvaluationAppendix I Objectives, Scope, and Methodology 48
Appendix II Comments from the Department of Labor 51
Appendix III GAO Contact and Staff Acknowledgments 54
TablesTable 1: Reported Distributions of Federal UI Administration
Funds to the Nine Selected States
Table 2: Overview of the Selected States' UI Modernization EffortsGAO-12-957 Unemployment Insurance Systems Modernization
Page i
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United States. Government Accountability Office. Information Technology: Department of Labor Could Further Facilitate Modernization of States' Unemployment Insurance Systems, report, September 26, 2012; Washington D.C.. (https://digital.library.unt.edu/ark:/67531/metadc295890/m1/3/: accessed April 19, 2024), University of North Texas Libraries, UNT Digital Library, https://digital.library.unt.edu; crediting UNT Libraries Government Documents Department.