U.S. Public Diplomacy: State Department and Broadcasting Board of Governors Expand Post-9/11 Efforts but Challenges Remain

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Testimony issued by the Government Accountability Office with an abstract that begins "Polls taken in Islamic countries after 9/11 suggested that many or most people had a favorable view of the United States and its fight against terrorism. By 2003, opinion research indicated that foreign publics, especially in countries with large Muslim populations, viewed the United States unfavorably. GAO issued two studies in 2003 that examined (1) changes in U.S. public diplomacy resources and programs since September 11, 2001, within the State Department (State) and the Broadcasting Board of Governors (BBG); (2) the U.S. government's strategies for its public diplomacy ... continued below

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United States. Government Accountability Office. August 23, 2004.

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Testimony issued by the Government Accountability Office with an abstract that begins "Polls taken in Islamic countries after 9/11 suggested that many or most people had a favorable view of the United States and its fight against terrorism. By 2003, opinion research indicated that foreign publics, especially in countries with large Muslim populations, viewed the United States unfavorably. GAO issued two studies in 2003 that examined (1) changes in U.S. public diplomacy resources and programs since September 11, 2001, within the State Department (State) and the Broadcasting Board of Governors (BBG); (2) the U.S. government's strategies for its public diplomacy programs and measures of effectiveness; and (3) the challenges that remain in executing U.S. public diplomacy efforts. GAO made several recommendations to State and the BBG to address planning and performance issues. Both agencies agreed with these recommendations and have made some progress in implementing them. On July 22, 2004, the 9/11 Commission released its report and recommendations. Two of the Commission's recommendations relate to the management of U.S. public diplomacy. For this testimony, GAO was asked to discuss its prior work as it relates to these recommendations."

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Government Accountability Office Reports

The U.S. Government Accountability Office (GAO) is an independent, nonpartisan agency that works for the U.S. Congress investigating how the federal government spends taxpayers' money. Its goal is to increase accountability and improve the performance of the federal government. The Government Accountability Office Reports Collection consists of over 13,000 documents on a variety of topics ranging from fiscal issues to international affairs.

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  • August 23, 2004

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  • June 11, 2014, 5:03 a.m.

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United States. Government Accountability Office. U.S. Public Diplomacy: State Department and Broadcasting Board of Governors Expand Post-9/11 Efforts but Challenges Remain, text, August 23, 2004; Washington D.C.. (digital.library.unt.edu/ark:/67531/metadc292217/: accessed October 16, 2018), University of North Texas Libraries, Digital Library, digital.library.unt.edu; crediting UNT Libraries Government Documents Department.