Business Systems Modernization: IRS Needs to Better Balance Management Capacity with System Acquisition Workload

PDF Version Also Available for Download.

Description

A letter report issued by the General Accounting Office with an abstract that begins "GAO reviewed the Internal Revenue Service's (IRS) fifth expenditure plan requesting $391 million from its Business Systems Modernization (BSM) fund. Although IRS's November 2001 expenditure plan satisfied the conditions specified in the appropriations act, IRS must still fully implement the controls and capabilities described in the plan. Since GAO's June 2001 report, IRS has made important progress in implementing modernization management controls and capabilities and addressing GAO's past recommendations. However, IRS's modernization management capacity is still not where it needs to be. Examples of modernization management ... continued below

Creation Information

United States. General Accounting Office. February 28, 2002.

Context

This report is part of the collection entitled: Government Accountability Office Reports and was provided by UNT Libraries Government Documents Department to Digital Library, a digital repository hosted by the UNT Libraries. More information about this report can be viewed below.

Who

People and organizations associated with either the creation of this report or its content.

Publisher

Provided By

UNT Libraries Government Documents Department

Serving as both a federal and a state depository library, the UNT Libraries Government Documents Department maintains millions of items in a variety of formats. The department is a member of the FDLP Content Partnerships Program and an Affiliated Archive of the National Archives.

Contact Us

What

Descriptive information to help identify this report. Follow the links below to find similar items on the Digital Library.

Description

A letter report issued by the General Accounting Office with an abstract that begins "GAO reviewed the Internal Revenue Service's (IRS) fifth expenditure plan requesting $391 million from its Business Systems Modernization (BSM) fund. Although IRS's November 2001 expenditure plan satisfied the conditions specified in the appropriations act, IRS must still fully implement the controls and capabilities described in the plan. Since GAO's June 2001 report, IRS has made important progress in implementing modernization management controls and capabilities and addressing GAO's past recommendations. However, IRS's modernization management capacity is still not where it needs to be. Examples of modernization management controls and capabilities that are not yet fully implemented include software acquisition management, configuration management, quality assurance, risk management, enterprise architecture implementation, human capital management, integrated program scheduling, and cost and schedule estimating. The increased risk of IRS's proceeding without these controls and capabilities has contributed to project cost, schedule, and performance shortfalls. IRS acknowledges that it needs to strengthen its modernization management controls. IRS recognizes that these controls become more critical as the size and complexity of the BSM program continue to increase. Although IRS has actions underway to fully implement these controls, IRS plans to compensate for their immaturity by applying experienced human capital. Reliance on a combination of existing immature processes and individual expertise and heroic efforts is a short-term solution to a long-term need. Because the immaturity of these controls has already led to project cost, schedule, and performance shortfalls, IRS needs a better strategy to mitigate the risks associated with its fifth expenditure plan."

Language

Item Type

Identifier

Unique identifying numbers for this report in the Digital Library or other systems.

Collections

This report is part of the following collection of related materials.

Government Accountability Office Reports

The U.S. Government Accountability Office (GAO) is an independent, nonpartisan agency that works for the U.S. Congress investigating how the federal government spends taxpayers' money. Its goal is to increase accountability and improve the performance of the federal government. The Government Accountability Office Reports Collection consists of over 13,000 documents on a variety of topics ranging from fiscal issues to international affairs.

What responsibilities do I have when using this report?

When

Dates and time periods associated with this report.

Creation Date

  • February 28, 2002

Added to The UNT Digital Library

  • June 11, 2014, 5:03 a.m.

Usage Statistics

When was this report last used?

Yesterday: 0
Past 30 days: 0
Total Uses: 5

Where

Geographical information about where this report originated or about its content.

Place Name

Publication Place

Map Information

  • map marker Automatically generated Place Name coordinates.
  • map marker Automatically generated Publication Place coordinates.
  • Repositioning map may be required for optimal printing.

Mapped Locations

Interact With This Report

Here are some suggestions for what to do next.

Start Reading

PDF Version Also Available for Download.

International Image Interoperability Framework

IIF Logo

We support the IIIF Presentation API

United States. General Accounting Office. Business Systems Modernization: IRS Needs to Better Balance Management Capacity with System Acquisition Workload, report, February 28, 2002; Washington D.C.. (digital.library.unt.edu/ark:/67531/metadc291651/: accessed October 23, 2018), University of North Texas Libraries, Digital Library, digital.library.unt.edu; crediting UNT Libraries Government Documents Department.