Government Printing Office: Advancing GPO's Transformation Effort through Strategic Human Capital Management Page: 7 of 43
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federal government information. We plan to address this topic and others
related to GPO's management as part of a series of reports to be issued
periodically to assist GPO in its ongoing transformation efforts. For
example, in the coming months, we plan to issue a report on legislative and
executive branch printing requirements and views of GPO, which will
provide GPO with important information it needs to develop its strategic
plan. In addition, we plan to continue working with GPO leaders
cooperatively, meeting regularly with them about the progress of their
transformation initiatives, and at their request, continuing to provide them
with information on our human capital efforts and related initiatives.Results in Brief
The Public Printer clearly recognizes strategic human capital management
as critical to the success of GPO's transformation. To strengthen GPO's
human capital management, the Public Printer has established and recently
filled the position of CHCO, shifted the focus of training, and enhanced
recruitment strategies. GPO can build on these important first steps by
taking additional actions to further (1) enhance communication with senior
managers, (2) build a strategic human resources office to help drive the
transformation, (3) develop strategic workforce plans, and (4) implement
an individual performance management system that aligns organizational
goals with day-to-day operations and creates a line of sight between
individual and organizational performance.
* Communication: As part of their efforts to transform the organization,
GPO's leadership has shown commitment to improving human capital
management. To sustain this transformation, GPO's leadership needs to
ensure that managers throughout the organization appreciate the
importance of their roles in transforming the organization and managing
GPO's workforce. To this end, we recommend steps that the Public
Printer and GPO's CHCO should take to strengthen communications and
hold managers accountable for effectively managing people and leading
change.
* Strategic human capital office: The appointment of the CHCO was a
critical first step. GPO can now support its transformation by adopting a
strategic view of human capital management that centers on the
contributions GPO's Human Resources Office can make to the long-term
accomplishment of GPO's mission. We recommend numerous steps
GPO leadership can take to strengthen the role of human capital and
ensure that it will be integrated with strategies for accomplishing GPO's
mission and program goals. For example, by involving the CHCO andGAO-04-85 GPO's Strategic Human Capital Management
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United States. General Accounting Office. Government Printing Office: Advancing GPO's Transformation Effort through Strategic Human Capital Management, report, October 20, 2003; Washington D.C.. (https://digital.library.unt.edu/ark:/67531/metadc291295/m1/7/: accessed March 19, 2024), University of North Texas Libraries, UNT Digital Library, https://digital.library.unt.edu; crediting UNT Libraries Government Documents Department.