Coast Guard: Civil Rights Directorate's Action Plans to Improve Its Operations Could Be Strengthened by Implementing Several Aspects of Project Planning and Implementation Practices Page: 4 of 29
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elements.2 In the absence of an EO framework of model elements, and
given that CRD stated they apply the EEO model elements to all Coast
Guard personnel, including military, we have used the EEO model
elements framework to organize the actions plans.
To describe how the Coast Guard developed and established a project
management process for its action plans, we obtained documentation from
CRD officials on their organizational structure and review processes and
interviewed CRD officials to supplement the documentation. To determine
the extent to which Coast Guard's action plans are aligned with generally
accepted project management practices, we reviewed prior GAO reports3
and the Government Performance and Results Act (GPRA) of 1993,4 and
also conducted an external literature review to identify elements of
successful project planning and implementation. Subsequently, we
identified and adapted seven practices that are associated with generally
accepted project management practices.5 We analyzed the extent to which
selected action plans contained seven practices associated with generally
accepted project management practices. We also reviewed our prior work
on the Coast Guard's modernization programs for context regarding the
Civil Rights Directorate's restructuring action plan. We conducted semi-
structured interviews with Coast Guard officials responsible for the
design, implementation, and approval of action plans to address the
2MD-715 provides policy guidance and standards for establishing and maintaining effective
affirmative programs of equal employment opportunity under 717 of Title VII of the Civil
Rights Act of 1964, as amended, and effective affirmative action programs under section
501 of the Rehabilitation Act of 1973, as amended. See, 42 U.S.C. 2000e-16 and 29 U.S.C.
791. We did not evaluate the extent to which CRD's action plans met the criteria for EEOC
3GAO, Motor Carrier Safety: The Federal Motor Carrier Safety Administration Has
Developed a Reasonable Framework for Managing and Testing Its Comprehensive Safety
Analysis 2010 Initiative, GAO-08-242R (Washington, D.C.: Dec. 20, 2007); and GAO,
Standards for Internal Control in the Federal Government, GAO/AIMD-00-21.3.1
(Washington, D.C.: November 1999). Internal control standards provide the overall
framework for establishing and maintaining internal controls in the federal government.
4Government Performance and Results Act of 1993 (GPRA), Pub. L. No. 103-62, 107 Stat.
285 (Aug. 3, 1993).
5Project Management Institute, A Guide to the Project Management Body of Knowledge
(PMBOK), First Edition (1996). We adapted the original language from PMBOK for the
purposes of the GAO testimony.
6GAO, Coast Guard: Observations on the Genesis and Progress of the Service's
Modernization Program, GAO-09-530R (Washington, D.C.: Jun. 24, 2009).
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United States. Government Accountability Office. Coast Guard: Civil Rights Directorate's Action Plans to Improve Its Operations Could Be Strengthened by Implementing Several Aspects of Project Planning and Implementation Practices, text, April 27, 2010; Washington D.C.. (digital.library.unt.edu/ark:/67531/metadc291017/m1/4/: accessed December 15, 2018), University of North Texas Libraries, Digital Library, digital.library.unt.edu; crediting UNT Libraries Government Documents Department.