Information Technology: Defense Information Systems Agency Can Improve Investment Planning and Management Controls

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A letter report issued by the General Accounting Office with an abstract that begins "The Defense Information Systems Agency (DISA) provides the military with computing, telecommunications, and acquisition services on a cost reimbursable basis. In fiscal year 2001, DISA's service reimbursements totaled $2.5 billion. DISA also runs joint warfighting and related mission support command, control, and communications systems funded by direct appropriations, which in fiscal year 2001 were $1 billion. In March 2001, DISA issued a 500 Day Action Plan for Supporting DoD Decision Superiority. The plan contains 140 ongoing or planned actions involving the investment of resources. In developing ... continued below

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United States. General Accounting Office. March 15, 2002.

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Description

A letter report issued by the General Accounting Office with an abstract that begins "The Defense Information Systems Agency (DISA) provides the military with computing, telecommunications, and acquisition services on a cost reimbursable basis. In fiscal year 2001, DISA's service reimbursements totaled $2.5 billion. DISA also runs joint warfighting and related mission support command, control, and communications systems funded by direct appropriations, which in fiscal year 2001 were $1 billion. In March 2001, DISA issued a 500 Day Action Plan for Supporting DoD Decision Superiority. The plan contains 140 ongoing or planned actions involving the investment of resources. In developing the plan, DISA appropriately focused on understanding and satisfying customer concerns and needs. DISA did not, however, adequately address other elements of effective plan development, such as ensuring that planned investments were cost-effective. Although the agency did not establish baseline commitments in developing its action plan, DISA has since established some, but not all, baselines and is beginning to monitor progress against these commitments. DISA's 500 Day Action Plan is part of management actions to improve mission performance. These actions address some, but not all, of the institutional management controls that can help an agency effectively adjust to shifts in strategic direction. These controls include strategic planning, information technology (IT) human capital management, organizational structure management, enterprise architecture management, IT investment management, customer relations management, and knowledge management. Some of these management controls are in their more formative stage, while others have progressed much farther. Until each control is fully functioning, DISA will be challenged in its strategic direction and in maximizing its performance and accountability."

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Government Accountability Office Reports

The U.S. Government Accountability Office (GAO) is an independent, nonpartisan agency that works for the U.S. Congress investigating how the federal government spends taxpayers' money. Its goal is to increase accountability and improve the performance of the federal government. The Government Accountability Office Reports Collection consists of over 13,000 documents on a variety of topics ranging from fiscal issues to international affairs.

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  • March 15, 2002

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  • June 11, 2014, 5:03 a.m.

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United States. General Accounting Office. Information Technology: Defense Information Systems Agency Can Improve Investment Planning and Management Controls, report, March 15, 2002; Washington D.C.. (digital.library.unt.edu/ark:/67531/metadc290520/: accessed October 20, 2018), University of North Texas Libraries, Digital Library, digital.library.unt.edu; crediting UNT Libraries Government Documents Department.