VA Information Technology: Progress Continues Although Vulnerabilities Remain Page: 2 of 23
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Mr. Chairman and Members of the Subcommittee:
Thank you for inviting us to participate in today's hearing on the
Department of Veterans Affairs' (VA) information technology (IT)
program. As requested, my testimony today will focus on the status of VA's
efforts to
* improve its process for selecting, controlling, and evaluating IT
investments;
* fill the chief information officer (CIO) position;
* develop an overall strategy for reengineering its business processes;
* complete a departmentwide integrated systems architecture;
* track its IT expenditures;
* implement the Veterans Health Administration's (VHA) Decision Support
System and the Veterans Benefits Administration's (VBA) compensation
and pension replacement project; and
* improve the department's computer security.
Taken together, these seven areas represent critically important
challenges that VA needs to fully address in its information technology
journey.Results in Brief
Overall, VA's IT investment decision-making process has improved, and it
has started to implement recommendations we enumerated in May1 and
August2 of this year. Further, VA is obtaining a full-time CIO now that the
Administration has identified a candidate for the position. However, the
department no longer plans to develop an overall strategy for
reengineering its business processes to effectively function as "One VA,"
nor, has it defined the integrated IT architecture needed to efficiently
acquire and utilize information systems across VA. In addition, VA lacks aInformation Technology: Update on VA Actions to Implement Critical Reforms (GAOff-AIMD-0-74,
May 11, 2000).
2Ilnformation Technology: VA Actions Needed to Implement Critical Reforms (GAO/AIMD-00-226,
August 16, 2000).GAO/T-AIMD-00-321
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United States. General Accounting Office. VA Information Technology: Progress Continues Although Vulnerabilities Remain, text, September 21, 2000; Washington D.C.. (https://digital.library.unt.edu/ark:/67531/metadc290213/m1/2/: accessed April 23, 2024), University of North Texas Libraries, UNT Digital Library, https://digital.library.unt.edu; crediting UNT Libraries Government Documents Department.