FTS 2001: Contract Transition Delays and Their Impact on Program Goals Page: 2 of 12
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Mr. Chairman and Members of the Subcommittee:
Thank you for inviting us to participate in today's hearing on the FTS2001 long distance
telecommunications program. As you know, telecommunications services are increasingly
critical in transforming the way the federal government conducts business, allowing us to
streamline our processes, reduce paperwork and delays, increase efficiency, and improve our
interaction with the public. It is therefore important that a far-reaching program like FTS2001 be
successfully implemented in order to maximize benefits to the taxpayers.
Although GSA planned to complete the transition from FTS 2000 to the FTS2001 contracts by
December 6, 2000, this date was not met. We discuss in our report, released today, several factors
that contributed to transition delays.' At this point, progress has been made in resolving the
problems described, and most remaining transition requirements are scheduled for completion
by the end of June 2001. Nevertheless, the collective effect of delays encountered during this
complex transition has jeopardized the timely achievement of FTS2001's two program goals:
ensuring best service and price to the government and maximizing competition.
My testimony to you this afternoon will address
* the status of the transition from FTS 2000 to FTS2001,
* reasons for delays and the steps taken to eliminate transition impediments,
* the effects of the delays on meeting the FTS2001 program goals, including the effects on
maximizing competition, and
* the steps being taken by GSA to address our recommended actions for positioning the
FTS2001 program for greater success.1 FTS2001: Transition Challenges Jeopardize Program Goals (GAO-01-289, March 30, 2001).
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United States. General Accounting Office. FTS 2001: Contract Transition Delays and Their Impact on Program Goals, text, April 26, 2001; Washington D.C.. (https://digital.library.unt.edu/ark:/67531/metadc290091/m1/2/: accessed April 25, 2024), University of North Texas Libraries, UNT Digital Library, https://digital.library.unt.edu; crediting UNT Libraries Government Documents Department.