Contract Management: Roles and Responsibilities of the Federal Supply Service and Federal Technology Service Page: 4 of 10
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$5.1 billion, while revenues from telecommunications services increased
only modestly.
Figure 2: Revenues under FTS Purchasing Programs-Fiscal Years 1997 to 2001
10 Constant fiscal year 2001 dollars in billions
81997 1998 1999 2000 2001
Fiscal year
I IInformation technology
Telecommunications
Source: GSA.Both FSS and FTS have reoriented their purchasing programs in recent
years to provide better service to the federal agencies that are their
customers. FSS, for example, has pursued efforts to expand access to
commercial products and services and to reengineer its processes to
implement commercial buying practices and streamline purchasing for
customers. FTS, for its part, focuses on providing superior service to
customers, analyzing emerging technologies to identify attractive new
service offerings, and taking advantage of the flexibility offered by
acquisition reform to bring these technologies to the government
marketplace as rapidly as possible.GAO-02-560T
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United States. General Accounting Office. Contract Management: Roles and Responsibilities of the Federal Supply Service and Federal Technology Service, text, April 11, 2002; Washington D.C.. (https://digital.library.unt.edu/ark:/67531/metadc289778/m1/4/: accessed April 16, 2024), University of North Texas Libraries, UNT Digital Library, https://digital.library.unt.edu; crediting UNT Libraries Government Documents Department.