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Burnout Among Student Affairs Professionals at Metropolitan Universities Metadata

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  • Main Title Burnout Among Student Affairs Professionals at Metropolitan Universities


  • Author: Murphy, Lynda
    Creator Type: Personal


  • Chair: Baier, John L.
    Contributor Type: Personal
    Contributor Info: Major Professor
  • Committee Member: Kern, Carolyn
    Contributor Type: Personal
    Contributor Info: Minor Professor
  • Committee Member: Eddy, John P.
    Contributor Type: Personal
  • Committee Member: Newsom, Ronald W.
    Contributor Type: Personal


  • Name: University of North Texas
    Place of Publication: Denton, Texas


  • Creation: 2001-08
  • Digitized: 2007-07-06


  • English


  • Content Description: The purpose of this study was to determine the level of burnout among student affairs professionals at the 52 U.S. member institutions of the Coalition of Urban and Metropolitan Universities. Packets containing the Maslach Burnout Inventory (MBI), the Moos Work Environment Scale (WES), and a demographic survey were mailed to 371 senior student affairs administrators at the member institutions, with a completed response rate of 58.22%. The senior student affairs administrators surveyed included the chief student affairs officers and the professional staff who reported to them. The research design employed t-tests, analyses of variance, and Pearson's Product Moment correlations. The scores obtained from the MBI and WES subscales were compared overall and along 9 independent variablestitle of position, size of institution, appointment, salary, years in current position, years in profession, age, gender, and highest degree attained. Average levels of burnout were found on each of the MBI subscores. Contrary to earlier studies, women did not suffer from statistically significant higher levels of burnout than men, and burnout levels decreased with age and years in the profession for both sexes. Lower scores on the MBI depersonalization subscale were found in employees in mid-career and in professionals from smaller schools. Emotional exhaustion was not a factor. Environmental factors relating to burnout and job satisfaction were also explored. Statistically significant differences on the WES were found on all of the independent variables except the years in the current position variable. The metropolitan environment may have been effective in reducing the amount of burnout felt by this group of student affairs professionals. The study underscored the need for continuing research in burnout for student affairs professionals and for continued professional development throughout the career span.


  • Library of Congress Subject Headings: Student affairs administrators -- United States.
  • Library of Congress Subject Headings: Burn out (Psychology)
  • Library of Congress Subject Headings: Coalition of Urban and Metropolitan Universities.
  • Keyword: Student affairs professionals
  • Keyword: burnout
  • Keyword: MBI
  • Keyword: Coalition of Urban and Metropolitan Universities


  • Name: UNT Theses and Dissertations
    Code: UNTETD


  • Name: UNT Libraries
    Code: UNT


  • Rights Access: unt
  • Rights License: copyright
  • Rights Holder: Murphy, Lynda
  • Rights Statement: Copyright is held by the author, unless otherwise noted. All rights reserved.

Resource Type

  • Thesis or Dissertation


  • Text


  • OCLC: 51137277
  • Archival Resource Key: ark:/67531/metadc2835


  • Degree Name: Doctor of Education
  • Degree Level: Doctoral
  • Degree Discipline: Higher Education
  • Academic Department: College of Education
  • Degree Grantor: University of North Texas