Cultural Diversity and Team Performance: Testing for Social Loafing Effects

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The concept of social loafing is important with regard to organizational effectiveness particularly as organizations are relying on teams as a means to drive productivity. The composition of those teams is likely to reflect the current movement of racial and ethnic minorities in the work place. The primary purpose of this research was to determine the role cultural diversity plays in enhancing performance and thereby eliminating social loafing. The research study is significant because 1) it is among the first to use culturally diverse work groups while examining the social loafing phenomenon, and 2) the groups were intact project teams, ... continued below

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vii, 140 leaves

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Heller, Deanna M. (Deanna Marcell) May 1997.

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This dissertation is part of the collection entitled: UNT Theses and Dissertations and was provided by UNT Libraries to Digital Library, a digital repository hosted by the UNT Libraries. It has been viewed 259 times , with 4 in the last month . More information about this dissertation can be viewed below.

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  • Heller, Deanna M. (Deanna Marcell)

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The concept of social loafing is important with regard to organizational effectiveness particularly as organizations are relying on teams as a means to drive productivity. The composition of those teams is likely to reflect the current movement of racial and ethnic minorities in the work place. The primary purpose of this research was to determine the role cultural diversity plays in enhancing performance and thereby eliminating social loafing. The research study is significant because 1) it is among the first to use culturally diverse work groups while examining the social loafing phenomenon, and 2) the groups were intact project teams, rather than ad-hoc groups commonly found in social loafing experiments. It was anticipated that the members of culturally homogeneous groups would engage in social loafing when their individual efforts were "buried." However, subjects in both culturally diverse and culturally homogeneous groups resisted social loafing behaviors. Additional statistical analysis revealed that as group orientation increased, performance levels increased as well. Group orientation, then, appears to be a more powerful determinant of performance than group composition. It is expected that the time these groups had together and the performance feedback opportunities provided them, prior to the experiment, contributed significantly to these results. Future research suggestions were made that could help establish a causal relationship.

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vii, 140 leaves

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  • May 1997

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  • March 26, 2014, 9:30 a.m.

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  • May 22, 2015, 10:17 a.m.

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Heller, Deanna M. (Deanna Marcell). Cultural Diversity and Team Performance: Testing for Social Loafing Effects, dissertation, May 1997; Denton, Texas. (digital.library.unt.edu/ark:/67531/metadc278980/: accessed August 15, 2018), University of North Texas Libraries, Digital Library, digital.library.unt.edu; .