Virtual teams: The relationship between organizational support systems and effectiveness

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Description

This study investigates the effects of eight organizational support systems on virtual team effectiveness in five areas: communication, planning tasks and setting goals, solving problems and making decisions, resolving conflict, and responding to customer requirements. One hundred and eighty surveys were sent to information technology managers and collaborative team members, representing 43 companies. The results indicated that developing new roles for IT professionals and senior managers significantly increased virtual team effectiveness in several areas. The findings support the theory that organizations that utilize virtual teams must create high-level structures, policies, and systems to support the teams and the information tools ... continued below

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Townsley, Carole May 2001.

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This thesis is part of the collection entitled: UNT Theses and Dissertations and was provided by UNT Libraries to Digital Library, a digital repository hosted by the UNT Libraries. It has been viewed 404 times , with 9 in the last month . More information about this thesis can be viewed below.

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  • Townsley, Carole

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Description

This study investigates the effects of eight organizational support systems on virtual team effectiveness in five areas: communication, planning tasks and setting goals, solving problems and making decisions, resolving conflict, and responding to customer requirements. One hundred and eighty surveys were sent to information technology managers and collaborative team members, representing 43 companies. The results indicated that developing new roles for IT professionals and senior managers significantly increased virtual team effectiveness in several areas. The findings support the theory that organizations that utilize virtual teams must create high-level structures, policies, and systems to support the teams and the information tools they use.

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UNT Theses and Dissertations

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  • May 2001

Added to The UNT Digital Library

  • Sept. 25, 2007, 9:27 p.m.

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  • Oct. 9, 2008, 11:51 a.m.

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Citations, Rights, Re-Use

Townsley, Carole. Virtual teams: The relationship between organizational support systems and effectiveness, thesis, May 2001; Denton, Texas. (digital.library.unt.edu/ark:/67531/metadc2774/: accessed April 27, 2017), University of North Texas Libraries, Digital Library, digital.library.unt.edu; .