Faculty Use of the World Wide Web: Modeling Information Seeking Behavior in a Digital Environment Page: 83
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sciences, and one from the sciences) and three tenure-track (two from social sciences and
one from the sciences) faculty members who reported citing Web sites in their published
works or professional papers. Several of those who did not currently cite Web sites
expected to do so in the near future. Several also indicated they preferred finding the
original printed document or article and citing that format rather than the on-line
When queried about their problems and "ugly" experiences with searching the
Internet, these subjects felt the most common problems were information overload
(retrieving too much information), information reliability, and not being sure how or
where to search on the Internet. One tenured faculty member in the humanities reported
that he was frustrated by misleading or unclear directions and by having to "wander"
around to find a useful site. Another tenured faculty member in the humanities expressed
frustration with the lack of retrospective information in on-line databases and other types
of Web sites.
Many of the respondents felt there were major concerns about the unreliable
nature of information from various Web sites. Many faculty members reported spending
considerable time trying to validate information found on Web sites.
Another common area of complaints was technology problems. These types of
problems involved equipment failures, slow retrieval speeds at home and on campus, lack
of robust equipment, and problems with 404 messages for sites that no longer existed or
were temporarily out of service.
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Fortin, Maurice G. Faculty Use of the World Wide Web: Modeling Information Seeking Behavior in a Digital Environment, dissertation, December 2000; Denton, Texas. (digital.library.unt.edu/ark:/67531/metadc2723/m1/90/: accessed March 25, 2017), University of North Texas Libraries, Digital Library, digital.library.unt.edu; .