Faculty Use of the World Wide Web: Modeling Information Seeking Behavior in a Digital Environment Page: 45
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of the total number of respondents, Bao found that Intemrnet users at Seton Hall spent an
average of at least 30 minutes on each Intemrnet search session. When performing Intemrnet
searches, their most common problem was finding too many hits. The respondents also
complained that they did not find enough full-text resources on the Web. In nearly half
the cases, the searchers did not find the information they were seeking on the Intemrnet.
Bao was surprised that so few respondents made use of the library's Web page. Most
respondents reported they used a search engine or simply typed in an URL to search for
He and Jacobson (1996) conducted a similar study at the State University of New
York's Albany campus. Their survey sample also included a small number of faculty
members (6%). Of their respondents, 97% found the Intemrnet very useful or somewhat
useful. "They consider it [Intemrnet] an important information resource" (p. 39). These
authors also indicated there could be confusion over what constituted an Intemrnet resource
(Web site or homepage) instead of using the Intemrnet to merely connect with a
commercial information provider. "We found that faculty find the Intemrnet a useful way
to find citations, but they may be referring to materials found through RLIN, OCLC's
FirstSearch, and other bibliographic databases" (p. 44) available over the Internet through
a commercial vendor for which the library or the university paid subscription charges.
In her doctoral dissertation, Ashley (1995) surveyed nearly 900 faculty members
on the campus of the University of Arizona. She studied their use of network information
retrieval (NIR) systems available on the campus. Usage of NIRs was the process of
searching for and retrieving information through a computer network. Access to the
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Fortin, Maurice G. Faculty Use of the World Wide Web: Modeling Information Seeking Behavior in a Digital Environment, dissertation, December 2000; Denton, Texas. (digital.library.unt.edu/ark:/67531/metadc2723/m1/52/: accessed February 20, 2017), University of North Texas Libraries, Digital Library, digital.library.unt.edu; .