Faculty Use of the World Wide Web: Modeling Information Seeking Behavior in a Digital Environment Page: 37
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the concept of barriers. Olaisen felt that "The situational context will decide how urgent
the need is. The willingness to ignore the need will be dependent on how large a
perceived penalty the faculty member is willing to accept for the time being. This is also
dependent on the cost of using a source" (p. 297). These perceived barriers would then
influence the decision to pursue the information need.
Although her model was for the search process with high school students and
college students, Kuhlthau's research (1999, 1994, 1993, 1991, 1988, & 1983) has
become one of the best known cognitive models of the information seeking process. She
defined information seeking from the user's perspective as "a process of sense-making in
which a person is forming a personal point of view" (1991, p. 361). Kuhlthau developed
her Information Search Process Model (ISP) based on high school and college students'
perceptions of their information seeking behaviors. The ISP model provided the user's
viewpoint on the information seeking process. The ISP consisted of six stages:
"Initiation," "Selection," "Exploration," "Formulation," "Collection," and "Presentation"
(1991, p. 367). These stages have three common realms: "the affective (feelings), the
cognitive (thoughts), and the physical (actions)" (p. 366). For additional information on
the model, see Table No. 1.
Kuhlthau and her associates did further research which generalized the model to
college and public library users. (Kuhlthau, Turock, George, & Belvin, 1990; Kuhlthau,
Turock, Varlejs, George, & Belvin, 1989; & Kuhlthau, Turock, & Belvin, 1988). Their
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Fortin, Maurice G. Faculty Use of the World Wide Web: Modeling Information Seeking Behavior in a Digital Environment, dissertation, December 2000; Denton, Texas. (digital.library.unt.edu/ark:/67531/metadc2723/m1/44/: accessed June 23, 2017), University of North Texas Libraries, Digital Library, digital.library.unt.edu; .