Shifting Into Teams: The Transition to Using Microsoft Teams and Shifts for Managing Student Employees

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Description

Poster sharing specific tools and techniques used to help manage a team of over 25 student employees staffing a single service point for access services at the University of North Texas.

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1 poster: ill.; 48 × 36 in. (landscape)

Creation Information

Baskett, Pilar; Knox, Briana; Akers, Emily & Keshmiripour, Setareh November 17, 2021.

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This poster is part of the collection entitled: UNT Scholarly Works and was provided by the UNT Libraries to the UNT Digital Library, a digital repository hosted by the UNT Libraries. It has been viewed 14 times, with 4 in the last month. More information about this poster can be viewed below.

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Description

Poster sharing specific tools and techniques used to help manage a team of over 25 student employees staffing a single service point for access services at the University of North Texas.

Physical Description

1 poster: ill.; 48 × 36 in. (landscape)

Notes

Abstract: After a service desk merger that caused the Access Services Department to take on additional responsibilities and student employees, student supervisors felt the strain of trying to manage a larger team with tools and procedures that were developed for a group half the size. Following the initial transition period, supervisors selected Microsoft Teams as a comprehensive student management system. Using Shifts and other related applications facilitated scheduling, improved communication between supervisors and student employees, and enabled students to easily access important information. This poster will share specific tools and techniques we used to help manage a team of over 25 student employees staffing a single service point.

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  • Access Services Conference 2021, November 17, 2021. Atlanta, Georgia, United States

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UNT Scholarly Works

Materials from the UNT community's research, creative, and scholarly activities and UNT's Open Access Repository. Access to some items in this collection may be restricted.

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Creation Date

  • November 17, 2021

Added to The UNT Digital Library

  • May 6, 2022, 8:06 a.m.

Description Last Updated

  • May 16, 2022, 3:28 p.m.

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Baskett, Pilar; Knox, Briana; Akers, Emily & Keshmiripour, Setareh. Shifting Into Teams: The Transition to Using Microsoft Teams and Shifts for Managing Student Employees, poster, November 17, 2021; (https://digital.library.unt.edu/ark:/67531/metadc1927897/: accessed March 22, 2023), University of North Texas Libraries, UNT Digital Library, https://digital.library.unt.edu; .

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