Knowledge-sharing Practices Among Turkish Peacekeeping Officers Page: 43
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environment. After World War II, the public sector developed in the whole world.
However, poor service delivery was experienced due to economic challenges.
Therefore, many internationally reform movements improved. These movements forced
the public sector to adapt fast changing technological and market circumstances and
operate like the private sector organizations (McNabb, 2007).
NASA is a project-base and technically oriented organization that appreciates
engineering and technical superiority. It experienced the Challenger tragedy in 1988
and the Columbia tragedy in 2003, which has affected the organization's structure and
approach to all of its competencies, especially its knowledge sharing perspective. The
main obstacle that prevents NASA from efficiently sharing knowledge was
organizational culture that supports individual success and competition between
employees for decreasing resources. NASA has implemented four different generations
of knowledge management systems since 1988 to manage knowledge and increase
performance.
Importance of understanding and managing tacit and explicit knowledge is
emphasized in the system. The KMS in NASA focuses on sharing knowledge across
the organization rather than hoarding knowledge. Also, this approach makes knowledge
sharing an essential part of employees' work. The system includes some sort of sharing
tools and mechanisms to retain valuable knowledge and expertise and prevents
knowledge loss arising from employees' retirement process. In fact, 25 percent of the
senior-level managers will retire in 5 years. These are the system's critical feature:
enhancing open communication, bringing institutionalized knowledge management
approach to the organization, managing projects in a "faster, better and cheaper" (FBC)43
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Eren, Murat Erkan. Knowledge-sharing Practices Among Turkish Peacekeeping Officers, dissertation, August 2012; Denton, Texas. (https://digital.library.unt.edu/ark:/67531/metadc149588/m1/54/: accessed April 19, 2024), University of North Texas Libraries, UNT Digital Library, https://digital.library.unt.edu; .