FCC Record, Volume 27, No. 7, Pages 5674 to 6652, May 23 - June 15, 2012 Page: 5,749
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Federal Communications Commission
Washington, D.C. 20554
In the Matter of )
United Telecom Inc. ) IC No. 10-S2902376
Complaint Regarding )
Unauthorized Change of )
Subscriber's Telecommunications Carrier )
Adopted: May 23, 2012 Released: May 25, 2012
By the Deputy Chief, Consumer Policy Division, Consumer & Governmental Affairs Bureau:
1. In this Order, we consider the complaint' alleging that United Telecom Inc.
(United Telecom) changed Complainant's telecommunications service provider without
obtaining authorization and verification from Complainant in violation of the Commission's
rules.2 We conclude that United Telecom's actions violated the Commission's carrier change
rules and we grant Complainant's complaint.
2. In December 1998, the Commission released the Section 258 Order in which it
adopted rules to implement Section 258 of the Communications Act of 1934 (Act), as amended
by the Telecommunications Act of 1996 (1996 Act).3 Section 258 prohibits the practice of
Informal Complaint No. IC 10-52902376, filed December 20, 2010.
2 See 47 C.F.R. 64.1100 - 64.1190.
47 U.S.C. 258(a); Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (1996);
Implementation of the Subscriber Carrier Selection Changes Provisions of the Telecommunications Act of 1996;
Policies and Rules Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-
129, Second Report and Order and Further Notice of Proposed Rule Making, 14 FCC Red 1508 (1998) (Section 258
Order), stayed in part, MCI WorldCom v. FCC, No. 99-1125 (D.C. Cir. May 18, 1999); First Order on
Reconsideration, 15 FCC Rcd 8158 (2000); stay lifted, MCI WorldCom v. FCC, No. 99-1125 (D.C. Cir. June 27,
2000); Third Report and Order and Second Order on Reconsideration, 15 FCC Rcd 15996 (2000), Errata, DA No.
00-2163 (rel. Sept. 25, 2000), Erratum, DA No. 00-2192 (rel. Oct. 4, 2000), Order, FCC 01-67 (rel. Feb. 22, 2001);
Third Order on Reconsideration and Second Further Notice of Proposed Rule Making, 18 FCC Rcd 5099 (2003);
Order, 18 FCC Rcd 10997 (2003); Fourth Report and Order, 23 FCC Red 493 (2008). Prior to the adoption of
Section 258, the Commission had taken various steps to address the slamming problem. See, e.g., Policies and Rules
Concerning Unauthorized Changes of Consumers' Long Distance Carriers, CC Docket No. 94-129, Report and
Order, 10 FCC Red 9560 (1995), stayed mn part, I 1 FCC Red 856 (1995); Policies and Rules Concerning Changing
Long Distance Carriers, CC Docket No. 91-64, 7 FCC Red 1038 (1992), reconsideration denied, 8 FCC Red 3215
(1993); Investigation of Access and Divestiture Related Tariffs, CC Docket No. 83-1145, Phase I, 101 F.C.C.2d 911,
101 F.C.C.2d 935, reconsideration denied, 102 F.C.C.2d 503 (1985).
Federal Communications Commission
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United States. Federal Communications Commission. FCC Record, Volume 27, No. 7, Pages 5674 to 6652, May 23 - June 15, 2012, book, June 2012; Washington D.C.. (digital.library.unt.edu/ark:/67531/metadc111171/m1/92/: accessed March 29, 2017), University of North Texas Libraries, Digital Library, digital.library.unt.edu; crediting UNT Libraries Government Documents Department.