FCC Record, Volume 27, No. 7, Pages 5674 to 6652, May 23 - June 15, 2012 Page: 5,743
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r PUBLIC NOTICE
Federal Communications Commission News Media Information 2021418-0500
445 12" St., S.W. Internet: http:/dwww.fcc.gov
Washington, D.C. 20554 Y: 148435-5322
May 25, 2012
COMMENTS SOUGHT ON PRIVACY AND SECURITY OF
INFORMATION STORED ON MOBILE COMMUNICATIONS DEVICES
CC Docket No. 96-115
Comment Date: 30 days after publication in the Federal Register
Reply Comment Date: 45 days after publication in the Federal Register
In this Public Notice, the Wireline Competition Bureau, Wireless Telecommunications
Bureau, and Office of General Counsel jointly solicit comments regarding the privacy and data-
security practices of mobile wireless service providers with respect to customer information
stored on their users' mobile communications devices, and the application of existing privacy
and security requirements to that information. Since the Commission last solicited public input
on this question five years ago, technologies and business practices have evolved dramatically.
The devices consumers use to access mobile wireless networks have become more sophisticated
and powerful, and their expanded capabilities have at times been used by wireless providers to
collect information about particular customers' use of the network-sometimes, it appears,
without informing the customer. Service providers' collection and use of this information may
be a legitimate and effective way to improve the quality of wireless services. At the same time,
the collection, transmission, and storage of this customer-specific network information raise new
privacy and security concerns.
Section 222 of the Communications Act of 1934, as amended, establishes the duty of
every telecommunications carrier to "protect the confidentiality of proprietary information of,
and relating to ... customers."1 Further, every carrier must protect "customer proprietary
network information" (CPNI) that it receives or obtains by virtue of its provision of a
telecommunications service and may use, disclose, or permit access to such information only in
limited circumstances.2 The Commission is charged with enforcing those obligations.3
'47 U.S.C. 222(a).
2 See 47 U.S.C. 222(c); see also 47 C.F.R. 64.2001-.2011.
3 See, e.g., Implementation of the Telecommunications Act of 1996: Telecommunications Carriers' Use of
Customer Proprietary Network Information and Other Customer Information, Second Report and Order
and Further Notice of Proposed Rulemaking, 13 FCC Red 8061 (1998) (1998 CPNI Order); Third Report
and Order and Third Further Notice of Proposed Rulemaking, 17 FCC Red 14860 (2002) (2002 CPNI
Order); Report and Order and Further Notice of Proposed Rulemaking, 22 FCC Red 6927 (2007) (2007
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United States. Federal Communications Commission. FCC Record, Volume 27, No. 7, Pages 5674 to 6652, May 23 - June 15, 2012, book, June 2012; Washington D.C.. (digital.library.unt.edu/ark:/67531/metadc111171/m1/86/: accessed March 17, 2018), University of North Texas Libraries, Digital Library, digital.library.unt.edu; crediting UNT Libraries Government Documents Department.