Negotiation, communication, and decision strategies used by hostage/crisis negotiators.
Description:
By conducting this theory-based empirical study, gathering data from working negotiators in the US and Canada, I have determined what primary dynamic activities, communication skills, and negotiation tools are used by hostage/crisis negotiators. Negotiators implement their negotiation and decision strategies differently depending on whether the situations they deal with are instrumental or expressive. I have determined which elements of negotiations and factors affecting negotiations differ whi…
more
Date:
May 2008
Creator:
Hancerli, Suleyman
Partner:
UNT Libraries