The Effects of Task-Based Documentation Versus Online Help Menu Documentation on the Acceptance of Information Technology
Description:
The objectives of this study were (1) to identify and describe task-based documentation; (2) to identify and describe any purported changes in users attitudes when IT migration was preceded by task-based documentation; (3) to suggest implications of task-based documentation on users attitude toward IT acceptance. Questionnaires were given to 150 university students. Of these, all 150 students participated in this study. The study determined the following: (1) if favorable pre-implementation att…
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Date:
May 1999
Creator:
Bell, Thomas
Partner:
UNT Libraries