The Adoption and Use of Electronic Information Resources by a Non-Traditional User Group: Automotive Service Technicians.
Description:
The growing complexity of machines has led to a concomitant increase in the amount and complexity of the information needed by those charged with servicing them. This, in turn, has led to a need for more robust methods for storing and distributing information and for a workforce more sophisticated in its use of information resources. As a result, the service trades have "professionalized," adopting more rigorous academic standards and developing ongoing certification programs. The current pape…
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Date:
May 2006
Creator:
Almquist, Arne J.
Partner:
UNT Libraries