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open access

The Scope and Methods of Citizen Participation in Planning and Designing Public library Facilities

Description: A questionnaire survey was conducted to ascertain the scope and methods used to involve citizens in public library facility planning and design. Because of the paucity of written material on this subject in the literatures of both library science and architecture, this descriptive study was undertaken.
Date: August 1992
Creator: Washington-Blair, Angela
Partner: UNT Libraries
open access

The Applicability of SERVPERF in Judging Service Quality for Biomedical Information Professionals

Description: The applicability of SERVPERF as a tool for judging the quality of services used by biomedical information professionals was tested using standard statistical procedures. Data was gathered nationally via a combination of electronic and non-electronic forms, from Area Health Education Center (AHEC) information professionals and the results consolidated to provide information for the study. It was determined that SERVPERF was applicable in making judgements about service quality for AHEC informat… more
Date: May 1999
Creator: Jenkins, Sharon D. (Sharon Dezel)
Partner: UNT Libraries
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