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open access

Information Seeking in a Virtual Learning Environment

Description: Duplicating a time series study done by Kuhlthau and associates in 1989, this study examines the applicability of the Information Search Process (ISP) Model in the context of a virtual learning environment. This study confirms that students given an information seeking task in a virtual learning environment do exhibit the stages indicated by the ISP Model. The six-phase ISP Model is shown to be valid for describing the different stages of cognitive, affective, and physical tasks individuals pr… more
Date: August 1999
Creator: Byron, Suzanne M.
Partner: UNT Libraries
open access

A Theory for the Measurement of Internet Information Retrieval

Description: The purpose of this study was to develop and evaluate a measurement model for Internet information retrieval strategy performance evaluation whose theoretical basis is a modification of the classical measurement model embodied in the Cranfield studies and their progeny. Though not the first, the Cranfield studies were the most influential of the early evaluation experiments. The general problem with this model was and continues to be the subjectivity of the concept of relevance. In cyberspace, … more
Date: May 1999
Creator: MacCall, Steven Leonard
Partner: UNT Libraries

The Effects of Task-Based Documentation Versus Online Help Menu Documentation on the Acceptance of Information Technology

Description: The objectives of this study were (1) to identify and describe task-based documentation; (2) to identify and describe any purported changes in users attitudes when IT migration was preceded by task-based documentation; (3) to suggest implications of task-based documentation on users attitude toward IT acceptance. Questionnaires were given to 150 university students. Of these, all 150 students participated in this study. The study determined the following: (1) if favorable pre-implementation att… more
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Date: May 1999
Creator: Bell, Thomas
Partner: UNT Libraries
open access

An Analysis of the Ability of an Instrument to Measure Quality of Library Service and Library Success

Description: This study consisted of an examination of how service quality should be measured within libraries and how library service quality relates to library success. A modified version of the SERVQUAL instrument was evaluated to determine how effectively it measures library service quality. Instruments designed to measure information center success and information system success were evaluated to determine how effectively they measure library success and how they relate to SERVQUAL. A model of library … more
Date: December 1999
Creator: Landrum, Hollis T.
Partner: UNT Libraries
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