From Baristas to Books: Creating and Managing a Blended Service Desk

From Baristas to Books: Creating and Managing a Blended Service Desk

Date: October 5, 2012
Creator: Leuzinger, Julie
Description: Invited presentation for the Texas Library Association (TLA) District 7 annual meeting. The author discusses creating and managing a blended service desk and the strategies and approaches of the University of North Texas (UNT) Libraries.
Contributing Partner: UNT Libraries
The Impact of Embedded Librarianship on Liaison Activities

The Impact of Embedded Librarianship on Liaison Activities

Date: October 28, 2013
Creator: O'Toole, Erin
Description: Poster on the impact of embedded librarianship on liaison activities presented for the Medical Library Association, South Central Chapter Annual Meeting. This poster took third place in the judging for the 2013 Elizabeth K. Eaton Research Awards.
Contributing Partner: UNT Libraries
Collaborating in Tough Times: Responding to State Cuts

Collaborating in Tough Times: Responding to State Cuts

Date: April 18, 2012
Creator: LaBoon, Jennifer D.; Ewell, Lana; Sears, Suzanne; Leuzinger, Julie & Wright, Adam
Description: This presentation was for a panel session with librarians from school, public, academic, and the North Texas Library Partners (NTLP) at the Texas Library Association (TLA) annual conference. In this presentation, the authors discuss collaboration strategies during difficult financial periods and funding cuts.
Contributing Partner: UNT Libraries
Pay It Forward: Mentoring library students for career development

Pay It Forward: Mentoring library students for career development

Date: August 16, 2013
Creator: Leuzinger, Julie & Rowe, Jennifer
Description: Presentation for the Cross Timbers Library Collaborative (CTLC) conference. The authors discuss mentoring library students for career development.
Contributing Partner: UNT Libraries
BI's via LibGuides: All your eggs in one basket

BI's via LibGuides: All your eggs in one basket

Date: September 2013
Creator: Whitmer, Susan
Description: Presentation for the 2013 Texas Library Association (TLA) Library Instruction Round Table. This presentation discusses BIs via LibGuides.
Contributing Partner: UNT Libraries
Students on both sides of the desk: Effective student training of exceptional service at a combined services desk [paper]

Students on both sides of the desk: Effective student training of exceptional service at a combined services desk [paper]

Date: March 2014
Creator: Campbell, Doug; Venner, Mary Ann & Whitmer, Susan
Description: Contributed paper for the 2014 Texas Library Association (TLA) Annual Conference. This paper discusses effective student training of exceptional service at a combined services desk.
Contributing Partner: UNT Libraries
The Reference Interview and Referrals

The Reference Interview and Referrals

Date: March 28, 2012
Creator: Leuzinger, Julie
Description: This presentation is session 1 of access services training. The author discusses reference interviews and referrals.
Contributing Partner: UNT Libraries
Reducing Service Points in the Academic Library: How to Provide Quality Customer Service in the Face of Budget Cuts

Reducing Service Points in the Academic Library: How to Provide Quality Customer Service in the Face of Budget Cuts

Date: April 2013
Creator: Leuzinger, Julie
Description: This paper discusses how to provide quality customer service in the face of budget cuts.
Contributing Partner: UNT Libraries
Using Diffusion of Innovations to Explore Digital Gaming in Undergraduate Library Instruction

Using Diffusion of Innovations to Explore Digital Gaming in Undergraduate Library Instruction

Date: August 2009
Creator: Robertson, Michael James
Description: Digital games and simulations are receiving considerable notice within the Library and Information Science (LIS) community. This study adds to the depth of knowledge in this area by providing research on the likelihood a hypothetical digital game delivery method for library instruction achieves sufficient adoption to justify its development. Furthermore, this knowledge will assist decision making processes for individuals debating the current or potential role of digital gaming at their institutions. In this mixed methods study, over 300 undergraduates were surveyed about their technology preferences, including digital gaming, for delivery of two forms of academic library instruction. The two forms of library instruction were (a) providing users with spatial information on physical library layout, and (b) educating users on information literacy topics and skills. Observational data was collected during the survey sessions, occurring at face-to-face library instruction sessions. Self-selected survey participants were also interviewed to further probe their survey responses. Rogers' Diffusion of Innovations was the theoretical foundation to this research. The primary innovation of study was the digital game delivery method. Detailed analysis of the survey-based data set included three nonparametric scaling methods: 1) rank-sum scaling; 2) circular triad analysis; and 3) multidimensional preference mapping. Content analysis of the ...
Contributing Partner: UNT Libraries
Studying Distance Students: Methods, Findings, Actions

Studying Distance Students: Methods, Findings, Actions

Date: April 20, 2012
Creator: Wahl, Diane; Avery, Elizabeth Fuseler & Henry, Lisa
Description: This paper discusses the needs of distance learners.
Contributing Partner: UNT Libraries
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