From Baristas to Books: Creating and Managing a Blended Service Desk

From Baristas to Books: Creating and Managing a Blended Service Desk

Date: October 5, 2012
Creator: Leuzinger, Julie
Description: Invited presentation for the Texas Library Association (TLA) District 7 annual meeting. The author discusses creating and managing a blended service desk and the strategies and approaches of the University of North Texas (UNT) Libraries.
Contributing Partner: UNT Libraries
Creating Online Tutorials

Creating Online Tutorials

Date: December 6, 2006
Creator: Leuzinger, Julie
Description: This presentation is for Graduate Library Assistant training at the University of North Texas (UNT) Libraries. In the presentation, the author discusses how to create successful online tutorials.
Contributing Partner: UNT Libraries
JSTOR: Preservation, Storage, Access

JSTOR: Preservation, Storage, Access

Date: April 11, 2007
Creator: Leuzinger, Julie
Description: This presentation discusses JSTOR, the scholarly journal archive. The author discusses the JSTOR mission of preservation, storage, and access.
Contributing Partner: UNT Libraries
Library Education via Distance Learning: Implications for the Profession

Library Education via Distance Learning: Implications for the Profession

Date: April 17, 2010
Creator: Leuzinger, Julie
Description: Presentation for the Texas Library Association (TLA) annual conference. The author discusses library education via distance learning and the implications for the profession.
Contributing Partner: UNT Libraries
The Reference Interview and Referrals

The Reference Interview and Referrals

Date: March 28, 2012
Creator: Leuzinger, Julie
Description: This presentation is session 1 of access services training. The author discusses reference interviews and referrals.
Contributing Partner: UNT Libraries
Connect With Your Part-Time Library Staff: Using Learning Styles to Individualize Training

Connect With Your Part-Time Library Staff: Using Learning Styles to Individualize Training

Date: 2011
Creator: Leuzinger, Julie
Description: Presentation discussing ways in which supervisors can individualize their training of part-time library staff based on individual learning styles. Training techniques currently in practice at the University of North Texas (UNT), Willis Library, for part-time shelvers will be demonstrated as well as assessment methods utilized to determine the effectiveness of staff training.
Contributing Partner: UNT Libraries
Creating Space for Transition: A space study for an overcrowded library

Creating Space for Transition: A space study for an overcrowded library

Date: April 13, 2011
Creator: Leuzinger, Julie
Description: Presentation for the Texas Library Association (TLA) Annual Conference. In the presentation, the author discusses creating study space for an overcrowded library.
Contributing Partner: UNT Libraries
The Importance of the Cover Letter: Why a Resume is not Enough

The Importance of the Cover Letter: Why a Resume is not Enough

Date: April 2011
Creator: Leuzinger, Julie
Description: This presentation discusses the importance of including a well-written cover letter with a resume. The author points out why a resume is not enough when applying for a job and offers guidelines for how to successfully write a cover letter.
Contributing Partner: UNT Libraries
Circulation Myth Busters!

Circulation Myth Busters!

Date: December 3, 2007
Creator: Leuzinger, Julie
Description: This presentation discusses circulation in the libraries and what the policies, processes, services, and resources are for the UNT Libraries circulation department.
Contributing Partner: UNT Libraries
Reducing Service Points in the Academic Library: How to Provide Quality Customer Service in the Face of Budget Cuts

Reducing Service Points in the Academic Library: How to Provide Quality Customer Service in the Face of Budget Cuts

Date: April 2013
Creator: Leuzinger, Julie
Description: This paper discusses how to provide quality customer service in the face of budget cuts.
Contributing Partner: UNT Libraries
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