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  Partner: UNT College of Arts and Sciences
 Department: Linguistics and Technical Communications
 Decade: 2010-2019
Discourse Variations Between Usability Tests and Usability Reports

Discourse Variations Between Usability Tests and Usability Reports

Date: May 2011
Creator: Friess, Erin
Description: This article discusses the discourse variations between usability tests and usability reports. Abstract: While usability evaluation and usability testing has become an important tool in artifact assessment, little is known about what happens to usability data as it moves from usability session to usability report. In this ethnographic case study, the author investigates the variations in the language used by usability participants in user-based usability testing sessions as compared to the language used by novice usability testers in their oral reports of that usability testing session. In these comparative discourse analyses, the author assesses the consistency and continuity of the usability testing data within the purview of the individual testers conducting "do-it-yourself" usability testing. This case study of a limited population suggests that findings in oral usability reports may or may not be substantiated in the evaluations themselves, that explicit or latent biases may affect the presentation of the findings in the report, and that broader investigations, both in terms of populations and methodologies, are warranted.
Contributing Partner: UNT College of Arts and Sciences
Examining Error in the Technical Communication Editing Test

Examining Error in the Technical Communication Editing Test

Date: 2011
Creator: Boettger, Ryan K.
Description: This paper discusses examining errors in technical communication. Abstract: Usage error is a popular topic for technical communicators. However, its anecdotal discussions remain the best source of information on the errors that technical communicators might value over others. In this paper, the author reports the types and frequencies of errors found in 41 editing tests administered to prospective technical writers and editors. Results indicate that misspellings and faulty/missing capitalization were the most frequent and dispersed errors. Eight of the most frequent errors related to style; however, grammar punctuation errors remain the most dispersed. A larger dataset will better determine how technical communicators prioritize specific errors.
Contributing Partner: UNT College of Arts and Sciences
[Review] A Grammar of Mongsen Ao

[Review] A Grammar of Mongsen Ao

Date: 2010
Creator: Chelliah, Shobhana L.
Description: This book review discusses 'A Grammar of Mongsen Ao' by Alec R. Coupe. Ao is one of the approximately 20 indigenous languages of Nagaland spoken in around fifty villages in northwestern area of the state. This book reviews discusses each of the eleven chapters in the book.
Contributing Partner: UNT College of Arts and Sciences
The Sword of Data: Does Human-Centered Design Fulfill Its Rhetorical Responsibility?

The Sword of Data: Does Human-Centered Design Fulfill Its Rhetorical Responsibility?

Date: 2010
Creator: Friess, Erin
Description: This article discusses human-centered design. For more than two decades, user-centered design (UCD) has been the guiding philosophy and process in the field of design from both practice and pedagogy perspectives. Although there is no singular agreement on just what constitutes UCD and many different names for and "flavors" of UCD have emerged - human-centered design, just to name a few-nearly every version relies on an early and continual interaction with people who will actually use the product. Designers then use findings from the interactions (e.g. surveys, focus groups, card sorting exercises, document reviews, scenario-based testing, and plus-mining testing) to guide the design solutions.
Contributing Partner: UNT College of Arts and Sciences