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Measuring the Perceived Transfer of Learning and Training for a Customer Service Training Program Delivered by Line Managers to Call Center Employees in a Fortune 200 Financial Services Company

Measuring the Perceived Transfer of Learning and Training for a Customer Service Training Program Delivered by Line Managers to Call Center Employees in a Fortune 200 Financial Services Company

Date: December 2006
Creator: Perez, Gustavo A.
Description: The purpose of this study was to explore what effect manager involvement in the delivery of training has on employee learning (transfer of learning) and on student behavior after training (transfer of training). Study participants were randomly assigned to the experimental and control groups and a customer service training program was delivered with and without manager involvement. Quantitative and qualitative data were collected immediately after training using a retrospective pretest-then/posttest-now instrument developed to measure the participants' perceived transfer of learning. Quantitative and qualitative data were collected approximately 4 weeks after training also using a retrospective pretest-then/posttest-now instrument developed to measure the participants' perceived transfer of training. Quality assurance data generated by the organization for the first full month after the training program was completed were collected to measure the actual transfer of training. A 13-item version of the Marlowe-Crowne Social Desirability Scale (MC-C) was included with the perceived transfer of training survey to measure the potential for self-perception bias with the perceived transfer of learning and the perceived transfer of training data. ANOVA results for the perceived transfer of learning and perceived transfer of training data indicated that there were no statistically significant differences between the experimental and control groups. ...
Contributing Partner: UNT Libraries
Measuring the value of transit access for Dallas County: A hedonic approach.

Measuring the value of transit access for Dallas County: A hedonic approach.

Date: August 2007
Creator: Leonard, Christopher
Description: Advocates of urban light rail transit argue that positive developments around station area(s) should offset the costs of implementing a transit system by creating more livable communities and enhance surrounding residential property values. In some cases, decreased urban landscape aesthetics have been reported. The purpose of this study is to contribute to this debate via an analysis of the impact of the Dallas Area Rapid Transit system on residential property values in Dallas County. By examining the impact of distance on property values of two features of the DART system: the transit station and the rail line, and by holding a series of structural variables constant, a net change in value can be calculated using a multi-regression model.
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Measuring Value and Impact: A Study of the UNT Digital Library Collections

Measuring Value and Impact: A Study of the UNT Digital Library Collections

Date: April 28, 2014
Creator: Waugh, Laura
Description: Presentation for the Texas Conference on Digital Libraries (TCDL) discussing value and impact and a study of the UNT Digital Library collections.
Contributing Partner: UNT Libraries
Measuring Vital Signs Using Smart Phones

Measuring Vital Signs Using Smart Phones

Date: December 2010
Creator: Chandrasekaran, Vikram
Description: Smart phones today have become increasingly popular with the general public for its diverse abilities like navigation, social networking, and multimedia facilities to name a few. These phones are equipped with high end processors, high resolution cameras, built-in sensors like accelerometer, orientation-sensor, light-sensor, and much more. According to comScore survey, 25.3% of US adults use smart phones in their daily lives. Motivated by the capability of smart phones and their extensive usage, I focused on utilizing them for bio-medical applications. In this thesis, I present a new application for a smart phone to quantify the vital signs such as heart rate, respiratory rate and blood pressure with the help of its built-in sensors. Using the camera and a microphone, I have shown how the blood pressure and heart rate can be determined for a subject. People sometimes encounter minor situations like fainting or fatal accidents like car crash at unexpected times and places. It would be useful to have a device which can measure all vital signs in such an event. The second part of this thesis demonstrates a new mode of communication for next generation 9-1-1 calls. In this new architecture, the call-taker will be able to control the ...
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A Mechanical Analysis of the Forward Pass

A Mechanical Analysis of the Forward Pass

Date: August 1970
Creator: Heydman, Allan W.
Description: This study was to mechanically analyze the short forward pass and the long forward pass as used in football by a right-handed passer. The study will determine the basic mechanical movements utilized in executing each pass and present a comparative analysis of the two types of forward passes and illustrate the fundamental differences. It also will present a mechanical description of the forward pass that my be used by a quarterback for the purpose of improving his passing ability or by a coach as a teaching resource.
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Mechanical behavior and performance of injection molded semi-crystalline polymers.

Mechanical behavior and performance of injection molded semi-crystalline polymers.

Access: Use of this item is restricted to the UNT Community.
Date: August 2003
Creator: Simoes, Ricardo J. F.
Description: I have used computer simulations to investigate the behavior of polymeric materials at the molecular level. The simulations were performed using the molecular dynamics method with Lennard-Jones potentials defining the interactions between particles in the system. Significant effort was put into the creation of realistic materials on the computer. For this purpose, an algorithm was developed based on the step-wise polymerization process. The resulting computer-generated materials (CGMs) exhibit several features of real materials, such as molecular weight distribution and presence of chain entanglements. The effect of the addition of a liquid crystalline (LC) phase to the flexible matrix was also studied. The concentration and distribution of the second phase (2P) were found to influence the mechanical and tribological properties of the CGMs. The size of the 2P agglomerates was found to have negligible influence on the properties within the studied range. Moreover, although the 2P reinforcement increases the modulus, it favors crack formation and propagation. Regions of high LC concentration exhibit high probability of becoming part of the crack propagation path. Simulations of the tensile deformation under a uniaxial force have shown that the molecular deformation mechanisms developing in the material depend on several variables, such as the magnitude of ...
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Mechanical Characterization of A2 and D2 Tool Steels By Nanoindentation

Mechanical Characterization of A2 and D2 Tool Steels By Nanoindentation

Date: May 2012
Creator: Okafor, Uzochukwu Chimezie
Description: Nanoindentation technique was used to investigate the surface properties of A2 and D2 tool steel subjected to different heat treatments. the mechanical characteristics of these two easily available tool steels were studied based on microstructural images obtained from SEM, the grain growth after heat treatment using X-ray diffraction method and nanoindentation technique. the investigation showed that a single nanoindentation result can explain how heat treatment influences reliability and failure in A2 and D2 tool steels. in this work, the causes and effects of these variations were studied to explain how they influence reliability and failure in A2 and D2 tool steel. Finally, a cube-corner indenter tip was used to determine the fracture toughness of silicon wafer. the emphasis of this research is on how nanoindentation technique is more extensive in material characterization.
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Mechanical Properties of Polymer Modified Mortar

Mechanical Properties of Polymer Modified Mortar

Access: Use of this item is restricted to the UNT Community.
Date: August 2002
Creator: Palos, Artemio
Description: The mechanical properties of the polymer-modified mortar are markedly improved over conventional cement mortar. We utilized recycled ABS in powder form and a polymer latex emulsion, polymer percentage ranges from 0 to 25 percent by polymer/cement ratio were investigated. The mechanical properties investigated were compression strength and adhesion strength. Compression strength effects did not have an impact on adhesion strength. Adhesion strength was calculated with pullout testing apparatus designed by the author. Results indicate that recycled ABS had a lower adhesive strength than the acrylic latex emulsion and the base mortar, but did increase in adhesive strength when mixed with maleic-anhydride. The adhesive strength was investigated for a Fiber Reinforced Polymer (FRP) made of an "E" glass fiber that is a continuous strand roving oriented and pre-tensioned longitudinally in an isopthalic polyester matrix material. The FRP rebar was compared to standard steel rebars, and found that the standard steel corrugated rebar had a higher adhesive strength, due to mechanical interlocking. This was clarified by measurements using a smooth steel rebar. Characterization of the polymer-modified mortar was conducted by pore analysis and scanning electron microscopy. Scanning Electron Microscopy was implemented to view the polymer particles, the cement fibrils formed by the ...
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Mechanics and Mechanisms of Creep and Ductile Fracture

Mechanics and Mechanisms of Creep and Ductile Fracture

Date: August 2013
Creator: Srivastava, Ankit
Description: The main aim of this dissertation is to relate measurable and hopefully controllable features of a material's microstructure to its observed failure modes to provide a basis for designing better materials. The understanding of creep in materials used at high temperatures is of prime engineering importance. Single crystal Ni-based superalloys used in turbine aerofoils of jet engines are exposed to long dwell times at very high temperatures. In contrast to current theories, creep tests on Ni-based superalloy specimens have shown size dependent creep response termed as the thickness debit effect. To investigate the mechanism of the thickness debit effect, isothermal creep tests were performed on uncoated Ni-based single crystal superalloy sheet specimens with two thicknesses and under two test conditions: a low temperature high stress condition and a high temperature low stress condition. At the high temperature, surface oxidation induced microstructural changes near the free surface forming a layered microstructure. Finite element calculations showed that this layered microstructure gave rise to local changes in the stress state. The specimens also contained nonuniform distribution of initial voids formed during the solidification and homogenization processes. The experiments showed that porosity evolution could play a significant role in the thickness debit effect. This ...
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Mechanism and the Effect of Microwave-Carbon Nanotube Interaction

Mechanism and the Effect of Microwave-Carbon Nanotube Interaction

Date: December 2005
Creator: Ye, Zhou
Description: A series of experimental results about unusual heating of carbon nanotubes by microwaves is analyzed in this dissertation. Two of vibration types, cantilever type (one end is fixed and the other one end is free), the second type is both ends are fixed, have been studied by other people. A third type of forced vibration of carbon nanotubes under an alternating electromagnetic field is examined in this paper. Heating of carbon nanotubes (CNTs) by microwaves is described in terms of nonlinear dynamics of a vibrating nanotube. Results from the model provide a way to understand several observations that have been made. It is shown that transverse vibrations of CNTs during microwave irradiation can be attributed to transverse parametric resonance, as occurs in the analysis of Melde's experiment on forced longitudinal vibrations of a stretched elastic string. For many kinds of carbon nanotubes (SWNT, DWNT, MWNT, ropes and strands) the resonant parameters are found to be located in an unstable region of the parameter space of Mathieu's equation. Third order wave equations are used to qualitatively describe the effects of phonon-phonon interactions and energy transfer from microwaves to CNTs. This result provides another way to input energy from microwaves to carbon ...
Contributing Partner: UNT Libraries