Virtual teams: The relationship between organizational support systems and effectiveness
Description:
This study investigates the effects of eight organizational support systems on virtual team effectiveness in five areas: communication, planning tasks and setting goals, solving problems and making decisions, resolving conflict, and responding to customer requirements. One hundred and eighty surveys were sent to information technology managers and collaborative team members, representing 43 companies. The results indicated that developing new roles for IT professionals and senior managers signi…
more
Date:
May 2001
Creator:
Townsley, Carole