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Relevance Criteria when Searching and Evaluating Online Video for Informational Use
Relevance is a core concept in the field of Information Science and a common term in everyday vernacular that generally refers to the usefulness of information. However, relevance has not been sufficiently or consistently defined or explored in the information science literature. Relevance criteria are the factors that information users employ when determining whether information they encounter is relevant. Identifying relevance criteria is a crucial step to understanding relevance. Relevance criteria employed with newer information formats like online video are especially important to study. Online video is now widespread, and people are increasingly likely to rely on video for information. This study identifies relevance criteria employed during relevance assessments of online video through a explanatory sequential mixed-methods study of frequent online video users including students, faculty, librarians, and video professionals. Methods included an online survey and interviews.
Diversity, Equity, and Inclusive Behaviors of School Librarians: Perceptions during Times of Crisis
School librarians create an atmosphere where learners feel empowered. Moreover, school library programming should support diversity, equity, and inclusive learning opportunities to facilitate student success. Thus, school librarians are expected to model and advocate for equitable learning spaces while considering the universal design for learning approach to improving accessibility, utilization, and relevance for all library patrons. Although it has been established that school library standards support diversity, equity, and inclusion (DEI), more is needed to know about the impact of a crisis on school library programming and services. In addition, extensive research has not been conducted to determine school librarians' responsiveness and strategies to provide services for their school communities during disruptive times. This study examines school librarians' perceptions of the opportunities and challenges encountered while endeavoring to engage in DEI practices during crises.
Information Receptivity: The Information-Seeking Behavior and Networking Activity of Women in a Rural Texas County Judicial System
This study identified the information seeking behavior and networking practices used by members of a specific marginalized population, that of adult female probationers (AFPs) in a rural county in Texas. The study focused on how they seek out information when faced with a self-identified need in their lives. Beyond the basic "food, shelter and clothing" that comes to mind, the respondents find themselves faced with questions not only about the judicial system but also ones involving health care, employment, transportation, child-care, and other. The study utilized a qualitative research approach to gather data about the AFPs' information behavior and networking activities. The AFPs were asked about their information behavior during their time in the judicial system and after that involvement ended, and about their use of three points of information access: personal social network, physical resources, and electronic resources. Data was also gathered from community members (CMs) who have a role either within the judicial system or external to the judicial system. In its findings, the study determined there is no single point of access to a comprehensive listing of resources for the AFPs to utilize, and that AFPs reported seeking information via two ways as based on the type of question being raised. The study found that a hierarchy of needs should include access to the internet, if not an electronic device itself. The study also found there is a strong relationship between an AFP's personal social network and their support system, and that, beyond access to information, there is an element of information receptivity involved with their success. Based upon the insights provided by the AFPs and CMs, the study provides recommendations to improve information dissemination, especially about available resources, and to facilitate AFPs' access to same. With the study's conclusion, a report will be submitted to members …
Adolescent Task Management: Multitasking and Social Media in the Student Search Process
This study examines adolescent students at an American international school and observes student use of social networking programs as well as physical actions in the search process. The study specifically observed multitasking behavior and organizational skills among students, as well as linkages made through social networking sites. Student observations, student interviews, analysis of Facebook entries, and a survey on multitasking yielded rich data. Students appear to be far more organized than previously suggested in the literature, and in this study, the organization proved to be largely self-taught. Students used their social networks to build a kind of group expertise that compensated for their youthful naivety. Students exhibited self-control within the search to the degree that they could focus on what they wanted to find, and they used heuristics—mental shortcuts—to achieve what they needed. Searches also suggest creativity in that students were flexible in their search methods and used a number of tools to gather information. Students could balance the needs of the academic or imposed search with their own online lives, meaning that they made compensations for social media and media multitasking when it was deemed necessary.
From the Outside In: A Multivariate Correlational Analysis of Effectiveness in Communities of Practice
Online communities of practice (CoPs) provide social spaces for people to connect, learn, and engage with one another around shared interests and passions. CoPs are innovatively employed within industry and education for their inherent knowledge management characteristics and as a means of improving professional practice. Measuring the success of a CoP is a challenge researchers are examining through various strategies. Recent literature supports measuring community effectiveness through the perceptions of its members; however, evaluating a community by means of member perception introduces complicating factors from outside the community. In order to gain insight into the importance of external factors, this quantitative study examined the influence of factors in the professional lives of educators on their perceptions of their CoP experience. Through an empirical examination of CoPs employed to connect educators and advance their professional learning, canonical correlation analysis was used to examine correlations between factors believed to be influential on the experiences of community members.
A Grounded Theory of Information Quality in Web Archives
Web archiving is the practice of preserving websites as a historical record. It is a technologically-challenging endeavor that has as its goal the creation of a high-quality archived website that looks and behaves exactly like the original website. Despite the importance of the notion of quality, comprehensive definitions of Information Quality (IQ) in a web archive have yet to be developed. Currently, the field has no single, comprehensive theory that describes what is a high-quality or low-quality archived website. Furthermore, most of the research that has been conducted on web archives has been system-centered and not user-centered, leading to a dearth of information on how humans perceive web archives. This dissertation seeks to remedy this problem by presenting a user-centered grounded theory of IQ for web archives. It answers two research questions: 1) What is the definition of information quality (IQ) for web archives? and 2) How can IQ in a web archive be measured? The theory presented is grounded on data obtained from users of the Internet Archive's Archive-It system, the largest web-archiving subscription service in the United States. Also presented are mathematical definitions for each dimension of IQ, which can then be applied to measure the quality of a web archive.
The Impact of Sociocultural and Information Communication Technology Adoption Factors on the Everyday Life Information Seeking Behavior of Saudi Students in the United States
This study analyzes the sociocultural factors that affect Saudi students in the U.S. as they seek information and explores to what extent these factors impact their everyday life information seeking (ELIS) behavior and their information technology behavior (ITB). The factors in this study illustrate the unique sociocultural values that distinguish Saudi students from other international student groups: gender segregation, emphasis on religion, social support, and utilization of the consultation concept. After collecting data from an online survey, the data from linear regression analyses revealed that only one culture factor (the language barrier) showed a significant impact on Saudi student ELIS in the U.S., while the other factors were not statistically significant. Also, the findings indicated that perceived usefulness (PU) and perceived ease of use (PEU) were statistically significant to the ELIS of Saudi students. Furthermore, the study showed that after academic information, food and drink, entertainment, and health were the top student needs, the top ranking sources for everyday life seeking information were social media and the Internet. The findings of the study help to shed light on a sizable user group. As the fourth largest group of international students in the U.S., Saudi students have been underrepresented in research. Also, the study's findings and recommendations provide a more profound understanding of Saudi students for both the hosting American university officials and stakeholders who provide scholarships.
Where are the Women in the Ebola Crisis? An Analysis of Gendered Reporting and the Information Behavior Patterns of Journalists Covering a Health Outbreak
Health officials estimate that the 2014 Ebola crisis disproportionately victimized women, who made up 75% of the disease's victims. This interdisciplinary study has two main goals. The first is to evaluate the news media's performance in relation to their representation of women caught up in the Ebola crisis because the media play an important role in influencing public responses to health. This study sought to understand the information behavior patterns of journalists who covered the Ebola crisis by analyzing how job tasks influence a journalist's information behavior. This study employed qualitative methods to study the perceptions of journalists who covered the 2014 Ebola outbreak. Semi-structured interviews were conducted with Liberian and American journalists who covered the outbreak to understand the choices that guided their reporting of the Ebola crisis. A content analysis of The New York Times, The Times, and The Inquirer was also conducted to examine the new media's representation of women in an outbreak which mostly victimized women. The findings suggest that covering a dangerous assignment like Ebola affected the information behavior patterns of journalists. Audience needs, the timing of coverage, fear, and the accessibility of sources, were some of the factors that influenced the news gathering decisions taken by the reporters. The findings also suggest that women were mostly underrepresented by the media as sources, experts and subjects.
Exploration of Information Sharing Structures within Makerspaces: A Mixed Methods Case Study of Dallas Makerspace and Its Users
Makerspaces are a popular, new concept being implemented in public, academic, and school libraries, and as stand-alone spaces. The literature reflects the newness of the topic with a limited number of articles and studies and even less about the users of makerspaces themselves. This study explored information sharing behaviors in the Dallas Makerspace as an informal learning environment and described their preferred method of information transfer from one member to another. It employed a mixed methods methodology using surveys, interviews and observations. The study identified how the rules and policies in place at the makerspace influence the information seeking process and how the Dallas Makerspace exchanges information effectively. Dallas Makerspace is one of the largest non-profit work groups in its size, and this research study answers how information is exchanged in an informal environment.
The Status of the Organization of Knowledge in Cultural Heritage Institutions in Arabian Gulf Countries
No published studies to date examined the practices in creation or adoption of metadata in cultural heritage institutions or evaluated metadata in bibliographic databases in the Arabian Gulf counties and assessed its potential interoperability in the aggregation that would provide a central point of access to bibliographic databases of cultural heritage institutions. This exploratory study aimed to address this gap with the goal of: (1) developing understanding of the current state of information representation and knowledge organization in cultural heritage collections in Arabian Gulf countries, and (2) exploring perspectives for future developments such as creating regional large-scale portals similar to Digital Public Library of America, Europeana etc. that facilitate discovery by aggregating metadata and possible barriers to these developments.. The study is focused on a Kuwaiti, Qatari, and Omani libraries, museums, and archives. The mixed-methods research combined semi-structured interviews of the bibliographic database managers at 15 cultural heritage institutions and in-depth content analysis of a sample of 412 metadata records that represent items in these bibliographic databases for accuracy, completeness, consistency, use of knowledge organization systems, etc. This study findings make a research contribution important for evaluating the feasibility and planning of future aggregations of cultural heritage bibliographic databases. Results provided insights into possible ways to achieve interoperability in metadata for such digital portals in the Arabian Gulf region.
The Evolution of Big Data and Its Business Applications
The arrival of the Big Data era has become a major topic of discussion in many sectors because of the premises of big data utilizations and its impact on decision-making. It is an interdisciplinary issue that has captured the attention of scholars and created new research opportunities in information science, business, heath care, and many others fields. The problem is the Big Data is not well defined, so that there exists confusion in IT what jobs and skill sets are required in big data area. The problem stems from the newness of the Big Data profession. Because many aspects of the area are unknown, organizations do not yet possess the IT, human, and business resources necessary to cope with and benefit from big data. These organizations include health care, enterprise, logistics, universities, weather forecasting, oil companies, e-business, recruiting agencies etc., and are challenged to deal with high volume, high variety, and high velocity big data to facilitate better decision- making. This research proposes a new way to look at Big Data and Big Data analysis. It helps and meets the theoretical and methodological foundations of Big Data and addresses an increasing demand for more powerful Big Data analysis from the academic researches prospective. Essay 1 provides a strategic overview of the untapped potential of social media Big Data in the business world and describes its challenges and opportunities for aspiring business organizations. It also aims to offer fresh recommendations on how companies can exploit social media data analysis to make better business decisions—decisions that embrace the relevant social qualities of its customers and their related ecosystem. The goal of this research is to provide insights for businesses to make better, more informed decisions based on effective social media data analysis. Essay 2 provides a better understanding of the influence of …
A Comparison of Major Factors that Affect Hospital Formulary Decision-Making by Three Groups of Prescribers
The exponential growth in medical pharmaceuticals and related clinical trials have created a need to better understand the decision-making factors in the processes for developing hospital medication formularies. The purpose of the study was to identify, rank, and compare major factors impacting hospital formulary decision-making among three prescriber groups serving on a hospital's pharmacy and therapeutics (P&T) committee. Prescribers were selected from the University of Texas, MD Anderson Cancer Center which is a large, multi-facility, academic oncology hospital. Specifically, the prescriber groups studied were comprised of physicians, midlevel providers, and pharmacists. A self-administered online survey was disseminated to participants. Seven major hospital formulary decision-making factors were identified in the scientific literature. Study participants were asked to respond to questions about each of the hospital formulary decision-making factors and to rank the various formulary decision-making factors from the factor deemed most important to the factor deemed least important. There are five major conclusions drawn from the study including three similarities and two significant differences among the prescriber groups and factors. Similarities include: (1) the factor "pharmacy staff's evaluation of medical evidence including formulary recommendations" was ranked highest for all three prescriber groups; (2) "evaluation of medications by expert physicians" was ranked second for physicians and midlevel providers while pharmacists ranked it third; and (3) the factor, "financial impact of the treatment to the patient" was fifth in terms of hospital formulary decision-making statement and ranking by all three prescriber groups. Two significant differences include: (1) for the hospital-formulary decision making statement, "I consider the number of patients affected by adding, removing, or modifying a drug on the formulary when making hospital medication formulary decisions," midlevel providers considered this factor of significantly greater importance than did physicians; and (2) for the ranked hospital formulary decision-making factor, "financial impact of treatment to the …
Information Seeking in a Balkan Country: A Case Study of College Students Seeking and Use of Information
Using a case study approach this study investigated how college students in Vlore, Albania seek and use information resources for academic and personal needs and whether they follow a pattern similar to Brenda Dervin's sense-making, or Marcia Bates' berry-picking information seeking models. Influencing factors studied were economic factors, information communication technologies and information culture/policy. A literature review showed that no previous published research has studied information seeking behavior of college age students and faculty in Albania. Thirty-four college students and two full time faculty completed a survey and a smaller group were interviewed. The results of the study indicate that Google is the main source for seeking information for both academic and personal purposes. College students are not introduced or taught on how to evaluate information sources. The information communication technology needs improvement to support information needs. The library as a major information resource was not apparent to most students. College students utilize berry-picking as the information seeking model and faculty use sense-making, as a model of information seeking. This study adds to the knowledge of the information seeking behavior of college students in a developing country, the need for information literacy courses at the university level, and the identification of additional areas of research regarding information communication technologies, information policy, and literacy for developing countries.
Customers' Attitudes toward Mobile Banking Applications in Saudi Arabia
Mobile banking services have changed the design and delivery of financial services and the whole banking sector. Financial service companies employ mobile banking applications as new alternative channels to increase customers' convenience and to reduce costs and maintain profitability. The primary focus of this study was to explore the Saudi bank customers' perceptions about the adoption of mobile banking applications and to test the relationships between the factors that influence mobile banking adoption as independent variables and the action to adopt them as the dependent variable. Saudi customers' perceptions were tested based on the extended versions of IDT, TAM and other diffusion of innovation theories and frameworks to generate a model of constructs that can be used to study the use and the adoption of mobile technology by users. Koenig-Lewis, Palmer, & Moll's (2010) model was used to test its constructs of (1) perceived usefulness, (2) perceived ease of use, (3) perceived compatibility, (4) perceived credibility, (5) perceived trust, (6) perceived risk, and (7) perceived cost, and these were the independent variables in current study. This study revealed a high level of adoption that 82.7% of Saudis had adopted mobile banking applications. Also, the findings of this study identified a statistically significant relationship between all of demographic differences: gender, education level, monthly income, and profession and mobile banking services among adopters and non-adopters. Seven attributes relating to the adoption of mobile banking applications were evaluated in this study to assess which variables affected Saudi banks customers in their adoption of mobile banking services. The findings indicated that the attributes that significantly affected the adoption of mobile banking applications among Saudis were perceived trust, perceived cost, and perceived risk. These three predictors, as a result, explained more than 60% of variance in intention to adopt mobile banking technology in Saudi Arabia. …
User Privacy Perception and Concerns Regarding the Use of Cloud-Based Assistants
Cloud-based assistants like the Google Home and the Amazon Alexa have become ubiquitous in our homes. Users can simply communicate with the devices using a smartphone application. There are privacy concerns associated with cloud-based assistants. For example, users do not know what type of information is being sent to the device manufacturer, if the device is stealthily listening to conversations, data retention, or who else has access to the data. Privacy is about perception. The goal of this study is to determine user privacy concerns regarding cloud-based assistants by adopting a quantitative research method. The study used a privacy decision framework that lists three core components, which are technology controls, understanding user privacy preference, and government regulations. The research used Dervin's sensemaking model to describe users' privacy perception using the privacy decision framework and improved on a privacy perception survey instrument from previous dissertations. An understanding of user privacy concerns with cloud-based assistants is required to provide a comprehensive privacy guidance to stakeholders. The significance of this study is in the identification of the privacy perception of users of cloud-based assistants and the extent to which the components of the theoretical framework can impact user privacy perception. The results of this study serve as a guide for device manufacturers and other stakeholders in prioritizing privacy design decisions.
Examining Human Information Behavior on Social Media: Introducing the Concept of Social Noise
Social media information behavior is increasingly critical, impacting not only individuals and groups but the beliefs, values, and direction of society and culture. The purpose of this study was to investigate how persistent observation by members of the online network influences social media users' information behavior, resulting in the phenomenon of social noise. Data analytics, including LDA, LSA, and clustering methodologies, were performed but could not provide information about the users' motivations. Using an ethnographic approach, participant observations and interviews were conducted with Facebook users as they interacted with informational posts, and the data collected was coded using a recursive method. Four key constructs of social noise were identified, and sub-codes were assigned within each construct as patterns emerged, providing insight into the different facets of social noise. Additionally, in most instances more than one of the four constructs were present, layering their influence on the information behavior. Based on these findings, social media users are not always interacting with information based on true personal beliefs or desires; instead, concerns surrounding their personal image, relationships with others, core beliefs, and online conflict are influencing their observable information behavior. The results of this exploratory study provide a basis to further develop the social noise model. Qualitative data provides insight into the thinking and motivations behind social media users' observable information behavior, specifically in the areas of cultural agency, relationship management, image curation, and conflict engagement.
Exploration of RDA-Based MARC21 Subject Metadata in Worldcat Database and Its Readiness to Support Linked Data Functionality
Subject of information entity is one of the fundamental concepts in the field of information science. Subject of any document represents its intellectual potential -- 'aboutness' of the document. Traditionally, subject (along with title and author) is the one of three major ways to access information, so subject metadata plays a central role in this process and the role is constantly growing. Previous research concluded that the larger bibliographic database is, the richer subject vocabularies and classification schemes are needed to support information discovery. Further, a high proportion of information objects are unretrievable without subject headings in metadata records. This exploratory study provides the analysis of the subject metadata in MARC 21 bibliographic records created in 2020; and develops understanding of the level and patterns of 'aboutness' representation in the MARC 21 bibliographic records. Study also examines how these records apply the recent RDA and MARC21 guidelines and features intended to support functionality in a Linked Data environment. Methods of Social Network Analysis were applied along with content analysis, to answer research questions of this study. Suggestions for future research, implications for education, and practical recommendations for library metadata creation and management are discussed.
Understanding the Knowledge, Skills, and Abilities (KSAs) of Data Professionals in United States Academic Libraries
This study applies the knowledge, skills, and abilities (KSA) framework for eScience professionals to data service positions in academic libraries. Understanding the KSAs needed to provide data services is of crucial concern. The current study looks at KSAs of data professionals working in the United States academic libraries. An exploratory sequential mixed method design was adopted to discover the KSAs. The study was divided into two phases, a qualitative content analysis of 260 job advertisements for data professionals for Phase 1, and distribution of a self-administered online survey to data professionals working in academic libraries research data services (RDS) for Phase 2. The discovery of the KSAs from the content analysis of 260 job ads and the survey results from 167 data professionals were analyzed separately, and then Spearman rank order correlation was conducted in order to triangulate the data and compare results. The results from the study provide evidence on what hiring managers seek through job advertisements in terms of KSAs and which KSAs data professionals find to be important for working in RDS. The Spearman rank order correlation found strong agreement between job advertisement KSAs and data professionals perceptions of the KSAs.
A Study of Physicians' Serendipitous Knowledge Discovery: An Evaluation of Spark and the IF-SKD Model in a Clinical Setting
This research study is conducted to test Workman, Fiszman, Rindflesch and Nahl's information flow-serendipitous knowledge discovery (IF-SKD) model of information behavior, in a clinical care context. To date, there have been few attempts to model the serendipitous knowledge discovery of physicians. Due to the growth and complexity of the biomedical literature, as well as the increasingly specialized nature of medicine, there is a need for advanced systems that can quickly present information and assist physicians to discover new knowledge. The National Library of Medicine's (NLM) Lister Hill Center for Biocommunication's Semantic MEDLINE project is focused on identifying and visualizing semantic relationships in the biomedical literature to support knowledge discovery. This project led to the development of a new information discovery system, Spark. The aim of Spark is to promote serendipitous knowledge discovery by assisting users in maximizing the use of their conceptual short-term memory to iteratively search for, engage, clarify and evaluate information presented from the biomedical literature. Using Spark, this study analyzes the IF- SKD model by capturing and analyzing physician feedback. The McCay-Peet, Toms and Kelloway's Perception of Serendipity and Serendipitous Digital Environment (SDE) questionnaires are used. Results are evaluated to determine whether Spark contributes to physicians' serendipitous knowledge discovery and the ability of the IF-SKD ability to capture physicians' information behavior in a clinical setting.
Factors Related to the Selection of Information Sources: A Study of Ramkhamhaeng University Regional Campuses Graduate Students
This study assessed students’ satisfaction with Ramkhamhaeng University regional library services (RURLs) and the perceived quality of information retrieved from other information sources. In particular, this study investigated factors relating to regional students’ selection of information sources to meet their information needs. The researcher applied the principle of least effort and Simon’s satisficing theory for this study. The former principle governs and predicts the selection of these students’ perceived source accessibility, whereas the latter theory explains the selection and use of the information retrieved without considering whether the information is optimal. This study employed a web-based survey to collect data from 188 respondents. The researcher found that convenience and ease of use were the top two variables relating to respondent’s selection of information sources and use. The Internet had the highest mean for convenience. Results of testing a multiple linear regression model of all four RURCs showed that these four independent variables (convenience, ease of use, availability, and familiarity) were able to explain 69% of the total variance in the frequency of use of information sources. Convenience and ease of use were able to increase respondents’ perceived source accessibility and explain the variance of the frequency of use of sources more than availability and familiarity. These findings imply that respondents’ selection of information sources at the RURCs were governed by the principle of least effort. Libraries could consider the idea of one-stop services in the design of the Web portal, making it user friendly and convenient to access. Ideally, students could have one card to check out materials from any library in the resources sharing network.
Factors Affecting Police Officers' Acceptance of GIS Technologies: A study of the Turkish National Police
The situations and problems that police officers face are more complex in today’s society, due in part to the increase of technology and growing complexity of globalization. Accordingly, to solve these problems and deal with the complexities, law enforcement organizations develop and apply new techniques and methods such as geographic information systems (GIS). However, the successful implementation of a new technology does not just depend on providing perfect technical support, but effective and active interaction between the user and system. For this reason, research examining user acceptance of GIS technologies provides a valuable source to investors and designers to predict whether the results of the technology will meet user expectations; understanding the factors that influence user acceptance is vitally important to make the system more usable and preferable. This study attempts to explain Turkish National Police officers’ beliefs about and behaviors toward GIS applications by using the technology acceptance models. It contributes to the technology acceptance literature by testing the proposed model in a rarely studied organization: law enforcement. Regarding methodology, I distributed a survey questionnaire in Turkey; the unit of analysis was the law enforcement officers in the Turkish National Police (TNP). In order to analyze the data derived from the survey instrument, structural equation modeling (SEM), a multivariate statistical technique, was used to analyze the quantitative data by utilizing the AMOS 16.0 software. The analysis resulted in good model fit, and 6 of the 7 hypotheses were supported.
User-Centered Evaluation of the Quality of Blogs
Blogs serve multiple purposes, resulting in several types of blogs that vary greatly in terms of quality and content. It is important to evaluate the quality of blogs, which requires appropriate evaluation criteria. Unfortunately, there are minimal studies on framework and the specific criteria and indicators for evaluating the quality of blogs. Moreover, quality is related to user perception, and should therefore be evaluated by the receivers. This dissertation examines the criteria and indicators that blog users consider important for evaluating the quality of blogs, and develops a user-centered framework for evaluating quality by conducting user surveys and post-survey email interviews. The personal characteristics that affect the users’ choices of criteria to evaluate the quality of blogs are examined as well. The study’s findings include 1) the criteria that users consider important when evaluating the quality of blogs are content quality, usability, authority, and blog credibility; 2) the indicators that blog users consider most important for evaluating the quality of blogs are understandability, accuracy, believability, currency, ease of use, and navigation; and 3) gender, education level, age, profession, purpose of use, and specific interests affect the user’s choices of criteria for evaluating the quality of blogs. Future research may involve exploring and applying the framework developed in this study to build automatic quality blog identification system for the purpose of assisting web users and information specialists to identify quality blogs.
Convenience to the Cataloger or Convenience to the User?: An Exploratory Study of Catalogers’ Judgment
This mixed-method study explored cataloger’s judgment through the presence of text as entered by catalogers for the 11 electronic resource items during the National Libraries test for Resource Description and Access (RDA). Although the literature discusses cataloger’s judgment and suggests that cataloging practice based on new cataloging code RDA will more heavily rely on cataloger’s judgment, the topic of cataloger’s judgment in RDA cataloging was not formally studied. The purpose of this study was to study the differences and similarities in the MARC records created as a part of the RDA National Test and to determine if the theory of bounded rationality could explain cataloger’s judgment based on the constructs of cognitive and temporal limits. This goal was addressed through a content analysis of the MARC records and various statistical tests (Pearson’s Chi-square, Fisher’s Exact, and Cramer’s V). Analysis of 217 MARC records was performed on seven elements of the bibliographic record. This study found that there were both similarities and differences among the various groups of participants, and there are indications that both support and refute the assertion that catalogers make decisions based on the constructs of time and cognitive ability. Future research is needed to be able to determine if bounded rationality is able to explain cataloger’s judgment; however, there are indicators that both support and refute this assertion. The findings from this research have implications for the cataloging community through the provision of training opportunities for catalogers, evaluating workflows, ensuring the proper indexing of bibliographic records for discovery, and recommended edits to RDA.
Assessing Terrorist Cyber Threats: Engineering a Functional Construct
Terrorist organizations and individuals make use of the Internet for supportive activities such as communication, recruiting, financing, training, and planning operations. However, little is known about the level of computer-based (“cyber”) threat such terrorist organizations and individuals pose. One step in facilitating the examination and assessment of the level of cyber threat posed by terrorist organizations and individuals is development of an assessment tool or methodology. This tool would guide intelligence collection efforts and would support and facilitate comparative assessment of the cyber threat posed by terrorist organizations and individuals through the provision of a consistent method of assessment across time, amongst organizations and individuals, and between analysts. This study leveraged the professional experience of experts to engineer a new functional construct – a structured analytical technique designed to assess the cyber threat posed by terrorist entities and individuals. The resultant instrument was a novel structured analytical construct that uses defined indicators of a terrorist organization/individual’s intent to carry out cyber attacks, and their capability to actually do so as measures of an organization/individual’s overall level of cyber threat.
Toward an Ideal Library: A Synthesis of Wilson's Library and Information Policy and Gilbert's Performance Matrix
Inquiry about ideal library was sought by interdisciplinary approach from human competence derived from performance engineering by Gilbert (1978), and the library information policy by Wilson (1977). With Wilson's insights into the field of library and information science (LIS), this work demonstrated the synthesis of Wilson and Gilbert: engineering as common ground. One of the central concerns in LIS, utilization of knowledge, is re-conceptualized as Gilbert's view of performance, which reflected at different vantage points. Four leisurely theorems are introduced for his view of performance engineering, which produce human competence. The performance matrix is the application tool that represents Gilbert's theorems of performance engineering. It is used to clarify vantage points about the library, and constructed a model of the performance engineering system of ideal library. Based upon the model, two applications were made. One is to apply the performance matrix to the existing academic library. Another is to apply the performance matrix for building a special collection. These two applications show that the performance matrix is capable to analyze existing performance system as well as designing and building a performance system.
Identification of Remote Leadership Patterns in Academic and Public Libraries
Seminal works on leadership, including those in librarianship define a traditional model of interaction between leaders and followers without reference to the information technology-driven environment. In addition, remote leadership indicates a different model from the traditional model, one that is focused on the interaction of leaders and their staff through digital technology. Although leaders still use face-to-face interaction, due to varied work schedules or job responsibilities, they also recognize the need to lead employees remotely. Leadership studies in library literature have not addressed how library leaders use information technology to lead employees remotely, nor have these studies addressed remote leadership and remote employees, except for some articles on telecommuting. As a result, this research was conducted to address this gap, providing an exploratory foundation of emergent patterns of remote leadership with its associated leadership dimensions rooted in personality traits, behaviors, and skills. Quantitative and qualitative data were obtained from a small sample size of academic and public-library leaders in the United States who participated in a Web-based survey designed specifically for this study, limiting generalizations. Factor analysis was the principal methodology used to obtain findings. Its composite factor scores were also used in the t-test and chi-square analyses. This study identifies some emergent patterns of remote leadership in the library and information-science field, exploring whether library leaders use information technology to be effective remote leaders in a technology-driven environment, and whether existing leadership attributes could be identified as part of the remote-leadership model. Because this study's findings indicated that library leaders are not quite the traditional leader but are not fully integrated into remote leadership, it becomes apparent that they would function with a blend of both face-to-face and electronic interactions, due to the nature of library work. Additionally, this research revealed underlying issues and challenges faced by library leaders …
Automatic Language Identification for Metadata Records: Measuring the Effectiveness of Various Approaches
Automatic language identification has been applied to short texts such as queries in information retrieval, but it has not yet been applied to metadata records. Applying this technology to metadata records, particularly their title elements, would enable creators of metadata records to obtain a value for the language element, which is often left blank due to a lack of linguistic expertise. It would also enable the addition of the language value to existing metadata records that currently lack a language value. Titles lend themselves to the problem of language identification mainly due to their shortness, a factor which increases the difficulty of accurately identifying a language. This study implemented four proven approaches to language identification as well as one open-source approach on a collection of multilingual titles of books and movies. Of the five approaches considered, a reduced N-gram frequency profile and distance measure approach outperformed all others, accurately identifying over 83% of all titles in the collection. Future plans are to offer this technology to curators of digital collections for use.
Patient Family and Hospital Staff Information Needs at a Pediatric Hospital: an Analysis of Information Requests Received by the Family Resource Libraries
This research explored the information needs of patient families and hospital staff at a pediatric hospital system in Dallas, Texas. Library statistics recorded in four hospital libraries from 2011 - 2013 were used to analyze the information requests from patient families and hospital staff. Crosstabulations revealed the extent to which patient families and hospital staff used the libraries to satisfy their information needs. The data showed that patient families used the libraries very differently than hospital staff. Chi-square tests for independence were performed to identify the relationships between the Classification (Patient Family, Hospital Staff) and two descriptors of information needs (Request Type, Resources Used). There were a total of 1,406 information requests analyzed. The data showed that patient families and hospital staff information requests differed greatly in the number of information requests, the type of information requested, the resources used and the time the library staff spent on the requests. Chi-square analyses revealed relationships statistically significant at the p < .05 level; however, the strength of the relationships varied.
Executive Information Seeking and the Corporate Library
This study began with an interest in corporate libraries and a genuine curiosity in the information preferences and resources valued by executive leaders at JET Aircraft Co. Executive information preferences and the downward trend in special libraries initiated the investigation of information seeking among executive leaders and yielded the inquiry: What resources do JET Aircraft Co. executives value when they need information? Employing an ethnographic approach, this study investigated what JET Aircraft Co. executives know about information resources, what they believe about information resources, and how they act when they require information. While JET Aircraft Co. maintained a special corporate library called the Company Research Library (CRL), the purpose of this study was to determine what resources were of value to executives at JET Aircraft Co., understanding that the CRL may or may not be a resource executives’ value. As a byproduct, this study also sought to establish executive information preferences and perceptions of the CRL. Information seeking at the executive level, studied through an ethnographic lens, provided insight into how executives at JET Aircraft Co. work and what they prefer, and it established a baseline for the Company Research Library’s position among the resources valued by executives.
Image Representation and Interactivity: An Exploration of Utility Values, Information-Needs and Image Interactivity
This study was designed to explore the relationships between users and interactive images. Three factors were identified and provided different perspectives on how users interact with images: image utility, information-need, and images with varying levels of interactivity. The study used a mixed methodology to gain a more comprehensive understanding about the selected factors. An image survey was used to introduce the participants to the images and recorded utility values when given a specific task. The interviews allowed participants to provide details about their experiences with the interactive images and how it affected their utility values. Findings from the study showed that images offering the highest level of interactivity do not always generate the highest utility. Factors such as personal preference, specifically speed and control of the image, affect the usefulness of the image. Participant also provided a variety of uses where access to interactive images would be beneficial. Educational settings and research tools are a few examples of uses provided by participants.
The Information-Seeking Behavior of Police Officers in Turkish National Police
A current trend that has emerged as a result of the information age is information-seeking behavior. From individuals to large social institutions, information-seeking behavior is utilized to attain a wide variety of goals. This body of work investigates the information-seeking behaviors of police officers who work in police stations in the Turkish National Police force. The study utilizes Leckie et al.’s (1996) model of information-seeking behavior of professionals. The findings indicated that police officers initially consulted their personal knowledge and experience. Next, officers rely upon their colleagues and then official documents. These information sources were consulted in the context of both conducting tasks and staying current. However, contrary to expectation, they rarely consulted informants. In addition police officers rarely consulted printed journals, libraries, books and attendance at conferences as information sources. The results of this study show that there were significant differences in the information sources used by police officers based on their gender in the context of staying current. On the other hand, there were no significant differences in the context of conducting police station tasks, by gender. Surprisingly, there were no significant differences in the information sources used by police officers based on their educational level. There were significant differences in the use of information sources by age, service years in police stations and service years in policing in the context of conducting police station tasks. Lastly, the results of this study indicated that service years in policing and the roles in police station were significantly correlated with the information sources used by police officers regarding staying current. This body of work offers insight into the factors that guide the information-seeking behaviors of police officers.
The Impact of Leadership Styles and Knowledge Sharing on Police Officers’ Willingness to Exert Extra Effort to Provide Better Security: A Study in the Riot Unit of the Turkish National Police
The motivation for this study is to understand the factors affecting police officers’ willingness to exert extra effort for providing better service through knowledge sharing in different working environments such as riots. Since managers’ leadership styles may be important factors affecting subordinates’ willingness to exert extra effort, this study investigates which of the leadership styles -- transformational, transactional or laissezfaire leadership -- will have a positive effect on officers’ willingness to exert extra effort. In addition, the current study also examines the effect of the mentioned leadership styles on knowledge sharing, which, in turn, affects the officers’ willingness to exert extra effort in the riot unit of the Turkish National Police (TNP) in Ankara, Turkey. The sworn line police officers working in the riot unit in Ankara, Turkey, were the participants in this study. Three questionnaires --a Multifactor Leadership (MLQ), knowledge sharing, and demographic questionnaire -- were arranged as a booklet to be distributed to the respondents. The results of the study indicate that police supervisors' perceived transformational leadership behavior has a positive effect on officers' willingness to exert extra effort. In addition, the findings also reveal that although both officers' years of service in TNP and police supervisors' perceived transactional leadership behavior has no direct effect on officers' willingness to exert extra effort, they have an indirect positive effect through officers' knowledge sharing. On the other hand, police supervisors' perceive that laissez-fair leadership behavior has no effect on riot officers' willingness to exert extra effort. The findings also indicate that officers’ knowledge sharing is positively related to both their supervisors’ perceived transformational and transactional leadership behaviors. However, police supervisors’ perceived laissez-fair leadership behavior has no effect on officers’ knowledge sharing activities. This research study will provide police administrations with the data necessary to adopt the most appropriate leadership styles …
Image manipulation and user-supplied index terms.
This study investigates the relationships between the use of a zoom tool, the terms they supply to describe the image, and the type of image being viewed. Participants were assigned to two groups, one with access to the tool and one without, and were asked to supply terms to describe forty images, divided into four categories: landscape, portrait, news, and cityscape. The terms provided by participants were categorized according to models proposed in earlier image studies. Findings of the study suggest that there was not a significant difference in the number of terms supplied in relation to access to the tool, but a large variety in use of the tool was demonstrated by the participants. The study shows that there are differences in the level of meaning of the terms supplied in some of the models. The type of image being viewed was related to the number of zooms and relationships between the type of image and the number of terms supplied as well as their level of meaning in the various models from previous studies exist. The results of this study provide further insight into how people think about images and how the manipulation of those images may affect the terms they assign to describe images. The inclusion of these tools in search and retrieval scenarios may affect the outcome of the process and the more collection managers know about how people interact with images will improve their ability to provide access to the growing amount of pictorial information.
Haves, Halves, and Have-Nots: School Libraries and Student Achievement in California
This descriptive, non-experimental study examines the strength of the relationship between California school library media programs and student achievement, using data from California criterion-referenced state-wide tests, publically available school and community demographic data, and a state survey of school library programs. Results indicate a substantial discrepancy in library staffing levels from the elementary grades through the high schools. Nevertheless, statistically significant correlations were found between certificated staffing levels and student achievement at each grade. Significant correlations persisted at the elementary and middle school when controlling for five of six school and community variables, and at the high school when controlling for all six of those variables. Bivariate correlations between total staffing and student achievement were significant at both the middle school and high school level when controlling for all school and community variables. Generally, the strength of the correlations between both certificated and total staffing tended to increase with grade level; at the high school level, correlations were among the strongest reported in any statewide study to date. There was a significant positive relationship between a majority of the 21 library services regularly provided and student achievement at all levels. Total library services were significantly related to student achievement at all levels when controlling for all school and community variables. In multiple regression analyses, there was an increasingly stronger relationship between total library programs and student achievement by grade level when controlling for all school and community variables. At every level, certificated and total staffing levels were associated with the strength of library program elements. The findings from this study confirm a host of prior research on the relationship between school libraries and student achievement and point to inequitable access to school library services in California. Results from this study might also provide a baseline of data for qualitative research …
Modeling Cognitive Authority Relationships
Information-seeking behavior is a mixture of activities and attitudes, oftentimes motivated by an individual's need to make a decision. One underlying element of this mixture is cognitive authority - which sources (e.g., individuals, institutions, texts, etc.) can be trusted to fulfil the information needs? In order to gain insight into the dynamics of cognitive authority selection behavior which is an information seeking behavior, this study explored primary source text data (316 text records) that reflected selection in the mundaneness of life (advice column submissions and responses). Linguistic analysis was performed on the data using the Linguistic Inquiry Word Count (LIWC2015) software package. Pearson correlation and 1-sample T tests revealed the same 45 statistically significant relationships (SSRs) in the word usage behavior of all subgroups. As a result of the study, the gap in research formed from the lack of quantitative models of cognitive authority relationships was addressed via the development of the Wordprint Classification System which was used to generate a cognitive authority relationship model in the form of a cognitive authority intra-segment wordprint. The findings and implications of this study may provide a contribution to the body of work in the area of information literacy and information seeker behavior by revealing factors that information scientists can address to help meet information seekers' needs. Additionally, the Wordprint Classification System may be used in such disciplines as psychology, marketing, and forensic linguistics to create to create models of various relationships or individuals through the use of written or spoken word usage patterns.
Take the Trouble to Compile a Whole New World: The Role of Event-Based Participatory Projects in Institutional Archives
Event-based mediated participatory archives, in which communities of ordinary people contribute their records to archives during collection day events represent a paradigm shift within the archival field. Applying a qualitative approach, this study investigates event-based mediated participatory archives using Bastian's communities of records and memory as a guiding framework. Using the Mass. Memories Road Show as a case study, data collection and analysis took place over three phases. In Phase I, archive supporting documents were collected and analyzed using "against the grain" historical analysis methods. In Phase II, data from the Mass. Memories Road Show digital collections were collected and analyzed using grounded theory analysis methods. In Phase III, ethnographic research data, including a direct observation and semi-structured interviews, was collected and analyzed using ethnographic analysis methods. The results of this study suggest that community participants' motivations to contribute to participatory archives are rooted in self-fulfillment while institutional archives personnel members' intentions are based in inclusive community-building. Furthermore, the contribution of records to the archives allows community participants to share personal stories that serve as evidence of their historical legacies and as affirmation of their roles in their communities. Throughout the findings, moments of connection which enable the sharing of stories are highlighted—speaking to the importance of the collection day event.
Factors Impacting Performance Measurement and Knowledge Transfer in a Training Environment
Most training performance measurement tools rely heavily on quantitative metrics that do not consider factors impacting knowledge transfer and behavioral change such as social relationships and company culture. This study observed a training performance measurement tool for a major U.S.-based airline. Analysis of the measurement tool consists of: a pilot study providing a baseline for the current gaps in training performance measurement, a survey of flight attendants to understand how company cultural and social factors impact learning and knowledge transfer, and focus groups to provide an in-depth analysis of what the underlying company cultural and social factors are. Both quantitative and qualitative analysis were utilized to identify the impact of cultural factors and social relationships on performance measurement to provide in-depth understanding of the role of tacit knowledge transfer in the training environment. Results show that cultural factors such as empathy, coaching, and on-the-job training, negatively impact the accuracy of flight attendants' ability to measure learning and knowledge transfer. A second finding shows social factors, personality, and agreement, show a strong trend towards negatively affecting the ability to accurately measure learning and knowledge transfer. The proposed knowledge transfer measurement model was further modified to reflect the findings and the results of this study. Further recommendations include altering the measurement tool, prioritization of skills, and communicating purpose.
Diffusion across the digital divide: Assessing use of the Connecticut Digital Library (ICONN) in K-12 schools in Connecticut.
State digital libraries are manifestations of the diffusion of technology that has provided both access to and delivery of digital content. Whether the content is being accessed and used equitably in K-12 schools has not been assessed. Determining patterns of the diffusion of use across socioeconomic groups in K-12 schools may help measure the success of existing efforts to provide equitable access and use of digital content, and help guide policies and implementation to more effectively address remaining disparities. This study examined use of the Connecticut Digital Library (ICONN) in K-12 schools in Connecticut by determining annual patterns of use per school/district over a four-year period, using transaction log search statistics. The data were analyzed in the paradigm that Rogers (2003) describes as the first and second dimensions of the consequences of an innovation - the overall growth and the equality of the diffusion to individuals within an intended audience --- in this case, students in K-12 schools. Data were compared by school district and the established socioeconomic District Reference Groups (DRGs) defined by the Connecticut State Board of Education. At the time of this study, ICONN used aggregate data (total searches) for K-12 schools, but did not have relevant data on diffusion within the public schools in Connecticut related to district or DRGs.
Fair balance? An analysis of the functional equivalence of risk and benefit information in prescription drug direct-to-consumer television advertising.
Prescription drug direct-to-consumer advertising (DTCA) has been a subject of controversy in recent years. Though government regulations require equivalent prominence of risks and benefits, there is concern about the ability of consumers with limited health literacy to fully comprehend the risks and benefits associated with drug use. Evaluating the images in DTCA is important because individuals may rely on the visual message if the wording is overly complex. Using semiotics, this study aims to evaluate whether there is functional equivalence in the presentation of risk and benefit information in prescription drug direct-to-consumer television advertising. A new analytical method is created and used to assess the consistency between the messages contained in the voice track, the primary visual images, and the superscript/ subscript text. The results indicate that risk and benefit messages in this DTCA sample lack functional equivalence. However, it is important to properly frame these findings as the study does not evaluate viewer comprehension of the various message structures.
Tsunami disaster response: A case analysis of the information society in Thailand.
The December 2004 Indian Ocean Tsunami wrecked thousands of lives, homes, and livelihoods - losses that could have been avoided with timely and better information. A resource such as information is needed at a fundamental level much like water, food, medicine, or shelter. This dissertation examines the development of the Thai information society, in terms of the share of information workforce and the level of diffusion of information and communication technologies (ICT), as well as, the role of the Thai information society in response to the tsunami disaster. The study combined the historical and political economy analyses in explaining factors influencing the growth of information workforce and the development of ICT in Thailand. Interviews conducted in 2007-08 revealed the Thai information society responded to the 2004 Tsunami - the first global internet-mediated natural disaster - in two areas: on-site assistance in collecting and recording identification information of tsunami disaster victims and on-line dissemination of disaster relief information. The effectiveness of ICT institutions in providing the tsunami disaster relief efforts and increasing the development of the information society were assessed using statistical procedures analyzing the perceptions of the Internet-based survey respondents. The disaster effects on survey respondents were also assessed. The study's findings include: (1) the Thai information sector development pattern confirmed a key difference between development patterns of information sectors in developed and developing countries, (2) the increasing number of Thai information workers was due more to the expansion of government than the expansion in the manufacturing and service sectors during the 1997-98 Asian financial crisis, (3) Thailand's expansion of ICT infrastructure was influenced not only on the basis of economic profitability but also by political desirability, and (4) volunteers were crucial in humanitarian aid and disaster relief.
Evaluating e-Training for public library staff: A quasi-experimental investigation.
A comparative evaluation framework of instructional interventions for implementation of online training for public library staff would enable a better understanding of how to improve the effectiveness, efficiency and efficacy of training in certain training environments. This dissertation describes a quasi-experimental study of a two-week, asynchronous online training course that was provided at four levels of instructional intervention to public library staff in the United States. The course content addressed the complex issues of difficult patron policy development and situational coping techniques. The objective of the study was to develop and demonstrate a theoretically grounded, evidence-based impact evaluation framework. The framework was used to assess the relative impact of an online course for public librarians at four levels of instructional intervention. The researcher investigated the relationships between the type of e-Training instructional interventions and the short- and long-term impacts on participants' knowledge, self-efficacy, and workplace performance. The study used a longitudinal, quasi-experimental design that included a pretest, posttest and three-month delayed posttest with follow-up survey. 194 participants completed all three phases of the study. The evaluation tools measured course content related knowledge and self-efficacy at all three phases (pretest, posttest, and delayed posttest) and assessed workplace application of training at 3-month follow-up. The results of this study contributed to evaluation theory and learning theory literature applied to the online learning environment and informed public library staff online training practices and evaluation methodologies.
The Acceptance and Use of Cloud Computing Services by Small and Medium Enterprises in Lagos, Nigeria
This study explored the acceptance of cloud computing (CC) services by small and medium enterprises (SMEs) in Lagos, Nigeria, which has been missing from CC services literature. It aimed to understand the motivations for adoption, the uses of the services, and the benefits they derive from it. The uses and gratification theory was applied as the theoretic framework for this endeavor. An online survey with close-ended and open-ended questions was distributed to 1200 randomly selected participants through email. In total, 392 valid responses were collected and analyzed using descriptive statistics and categories. The results found that SMEs in Lagos, Nigeria had a low level of awareness and appreciation of CC services. The adoption rate was also low. Unlike their counterparts in other regions, SMEs primary concerns were service downtime, stable power supply, and better internet access. The study found that SMEs were not taking full advantage of the capabilities of CC services. Some sections, however, were doing better than others, such as the information and communications sub-sector. This study suggested that targeted interventions should be conducted to raise the awareness of CC services in SMEs, and to improve their efficient and effective use of CC services. The uses and gratification theory was appropriate for guiding this study to understand the acceptance and use of CC services by SMEs in Lagos, Nigeria.
Understanding the Diffusion of COVID-19-Related Information on Social Media
Very few studies have examined information sentiment and explored other factors that contribute to health information dissemination and sharing. In particular, there is a lack of studies that performed these combined analyses in the modern social network environment during the disease outbreaks, such as with zika, ebola, SARS, or COVID-19. This study aimed to fill the gap in the literature by investigating what drives social media users to widely disseminate health-related information during a pandemic. Diffusion of innovation theory and theory of planned behavior were the basis of the theoretical approach utilized to answer the research questions. The two theories identified antecedents of sharing online health information. Data was collected through an online survey distributed to students in a higher education institution in the United States of America. The study revealed the extent of the relationships between the four major factors derived from the previous literature—attitudes toward sharing, beliefs toward source, peer influence, and information sentiment—and the behavioral intention to share information. The results would support the information science literature by offering and testing a new model that identifies the factors that affect users' intentions to share health information in the social network environment. This study will further the understanding and application of health information behavior research.
Analyzing Learner Characteristics, Undergraduate Experience and Individual Teamwork Knowledge, Skills and Abilities: Toward Identifying Themes to Promote Higher Workforce Readiness
With the world amidst globalization and economic flux affecting business, industry, and communities the need to work together becomes increasingly important. Higher education serves an important role in developing the individual teaming capabilities of the workforce. This environment is the time and place - opportunity for student personnel to develop these capabilities. This multiple case study utilized the analysis phase (learner, setting and job) of an instructional design model to analyze learner characteristics, the higher education environment/undergraduate experience, and the job/skills associated with individual teamwork knowledge, skills, and abilities of students from a senior cohort of the TRiO - SSS Project at a public student-centered research institution. The results yielded themes to promote the development of target populations individual teamwork KSAs which should increase their readiness to meet the teaming demands of today's employers. With an engaging undergraduate experience, inclusive of interaction with faculty members and collaborative learning with their peers, structured opportunities to practice individual teamwork KSAs in a work setting or internship, these underrepresented students may be an asset that is needed to meet the global workforce needs and fill civic capacities in their home communities.
The Effect of Media on Citizens' Fear of Crime in Turkey.
This study was conducted on-site in Istanbul, Turkey, to determine the effects that mass media has on citizens' perceptions about fear of crime, in particular, and fear, in general. Specifically, the study was designed to (1) determine the tendency of citizens' media consumption, (2) determine the level of fear of crime among Turkish citizens, (3) establish the effect of media on citizens' fear of crime, and (4) determine if gender, age, educational level, neighborhood, and monthly income have an independent effect on fear of crime. To achieve this purpose, after administering a survey in Istanbul, the researcher collected appropriate data and then utilized regression analysis to examine the relationship between media variables and fear of crime. A survey consisting of three parts was administered to 545 Turkish citizens over the age of 18 who currently reside in Istanbul, Turkey. In Part I of the survey, respondents were asked to identify their trends in relation to media consumption, and in Part II respondents were asked to report their feelings about fear of crime. Finally, Part III consisted of socio-demographic characteristics including gender, age, marital status, level of education, and income. The media variables used for this study were, general TV viewing, watching crime drama, watching TV news, listening to radio news, reading newspaper news, and reading Internet news. Regarding the independent effects of socio-demographic variables on fear of crime, only gender was found to be significantly related thereby supporting the research hypothesis. From six media variables, only watching crime drama show and reading Internet news found to be related with individuals' fear of crime; however, this relation disappeared after controlling with socio-demographic variables. In addition, no cultivation effect could be found among the sub-groups of sample.
Knowledge Management and Law Enforcement: An Examination of Knowledge Management Strategies of the Police Information System (POLNET) in the Turkish National Police
This research study explores knowledge management (KM) in law enforcement, focusing on the POLNET system established by the Turkish National Police as a knowledge-sharing tool. This study employs a qualitative case study for exploratory and descriptive purposes. The qualitative data set came from semi-structured face-to-face and telephone interviews, as well as self-administered e-mail questionnaires. The sample was composed of police administrators who created POLNET, working under the Department of Information Technologies and the Department of Communication. A content analysis method is used to analyze the data. This study finds that law enforcement organizations' KM strategies have several differences from Handzic and Zhou's integrated KM model. Especially, organizational culture and structure of law enforcement agencies differently affect knowledge creation, conversion, retrieval, and sharing processes. Accordingly, this study offers a new model which is dynamic and suggests that outcomes always affect drivers.
A Change Agent in the Use of Continuing Online Distance Learning Technology
Managers of public libraries have been presented with a new set of challenges in the day-to-day operations of public libraries. These include their ability to serve as change agents as they manage the use of continuing online distance learning (CODL) for staff. This online tool may provide staff opportunities for on-the-job learning, yet for managers and managerial staff little is known about how the tool impacts their role in light of the changes. This research investigates the perceptions of 103 Northeast Texas Library System managers and managerial staff about their role as a change agent in the use of CODL using an exploratory factor analysis (EFA) and confirmatory factor analysis (CFA) to determine the outcome. Administrators from urban, suburban, and rural public libraries were surveyed using a General Training Climate Scale to explore three constructs: extent of the manager role, manager role, and use of CODL. Data analysis was performed using exploratory and confirmatory analysis to support the theoretical model. An altered model was tested and confirmed through model fit indices.
Assessing Perceived Credibility of Web Sites in a Terrorism Context: The PFLP, Tamil Tigers, Hamas, and Hezbollah
The purpose of the study was to contribute to the overall understanding of terrorist organizations' use of the Internet and to increase researchers' knowledge of Web site effectiveness. The methodological approach was evaluation of the perceived credibility of Web sites based on existing criteria derived from information users. The Web sites of four terrorist organizations were assessed: two secular nationalist groups, the People's Front for the Liberation of Palestine (PFLP) and Liberation Tigers of Tamil Elam (LTTE or Tamil Tigers); and two religious nationalist groups, Hamas and Hezbollah. The findings of this analysis showed differences in perceived credibility factors among terrorist organizations' Web sites and positive levels of perceived credibility for the Web sites. These findings indicate the potential for positive impressions of the organizations' Web sites by information users, which would help empower the organizations with the capacity to reach their objectives. By using Web sites, these groups can effectively increase their support base through disseminating information, improving recruiting, and attracting monetary contributions, and can establish themselves as legitimate components of society.
Self-Perceived Information Seeking Skills and Self-Esteem in Adolescents by Race and Gender
The purpose of this study was to explore the correlation between self-perceived information seeking skills and self-esteem in adolescents and, further, to determine whether this correlation varied according to race and gender. Tenth-grade students from three public high schools in a Midwestern city were given two instruments. Self-perceived information seeking skills were measured using a modified version of the Information Skills Checklist from High Plains Regional Technology in Education Consortium's Profiler website. Self-esteem was measured by the Tennessee Self-Concept Scale, which is designed for students 12 years of age and over. The scale has six separate measures of self-esteem: physical, moral-ethical self, personal self, family self, social self and academic self. These six measures are used to determine overall level of self-esteem. The results showed a statistically significant correlation between self-perceived information seeking skills and at least one facet of self-esteem for all groups measured, with one exception. African American males were the only adolescents to show no correlation between scores from these two instruments. It is hoped that this research will ultimately be used to develop policies regarding the development of information seeking skills in disenfranchised groups.
Using Diffusion of Innovations to Explore Digital Gaming in Undergraduate Library Instruction
Digital games and simulations are receiving considerable notice within the Library and Information Science (LIS) community. This study adds to the depth of knowledge in this area by providing research on the likelihood a hypothetical digital game delivery method for library instruction achieves sufficient adoption to justify its development. Furthermore, this knowledge will assist decision making processes for individuals debating the current or potential role of digital gaming at their institutions. In this mixed methods study, over 300 undergraduates were surveyed about their technology preferences, including digital gaming, for delivery of two forms of academic library instruction. The two forms of library instruction were (a) providing users with spatial information on physical library layout, and (b) educating users on information literacy topics and skills. Observational data was collected during the survey sessions, occurring at face-to-face library instruction sessions. Self-selected survey participants were also interviewed to further probe their survey responses. Rogers' Diffusion of Innovations was the theoretical foundation to this research. The primary innovation of study was the digital game delivery method. Detailed analysis of the survey-based data set included three nonparametric scaling methods: 1) rank-sum scaling; 2) circular triad analysis; and 3) multidimensional preference mapping. Content analysis of the observations and semi-structured interviews also occurred. Major outcomes were 1) the digital game delivery method achieved mediocre preference across both questions; 2) the audiovisual delivery method received the highest overall preference ranking; and 3) overall preference for the audio-only delivery method was remarkably low. The most important theme across the observational data was the participants' waning attention during the face-to-face library instruction sessions. The most important outcome from the semi-structured interviews was interviewees' stated appreciation for useful technologies. Over 95% of participants were so-called digital natives, that is, born post-1980. Rogers' assertion that age plays a minor role in predicting …
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