Date: August 1999
Creator: Collins, Vivian A.
Description: The relationship between occupational stress and burnout was investigated through a meta-analysis of 81 studies and 364 correlations. Occupational stress was measured by role conflict, role ambiguity, workload, cumulative role stress, job specific stress/stressors, and work setting characteristics. Burnout was measured by the Maslach Burnout Inventory, 1981 and 1986 versions, emotional exhaustion, depersonalization, and reduced personal accomplishment components of burnout, measures of tedium, and the Staff Burnout Scale for Health Professionals. Thirty occupations in human and non-human service organizations throughout four publication periods were examined. Results indicated occupational stress strongly predicts burnout in non-human service organizations like industry and manufacturing as well as the human services. Job specific stressors most strongly predict burnout across organization types and occupation. Occupational stress predicts emotional exhaustion and depersonalization more than perceptions of reduced personal accomplishment. The findings support the use of transactional models of stress which consider occupational context as a precipitator of burnout, especially emotional exhaustion.
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