An Analysis of the Ability of an Instrument to Measure Quality of Library Service and Library Success
Date: December 1999
Creator: Landrum, Hollis T.
Description: This study consisted of an examination of how service quality should be measured within libraries and how library service quality relates to library success. A modified version of the SERVQUAL instrument was evaluated to determine how effectively it measures library service quality. Instruments designed to measure information center success and information system success were evaluated to determine how effectively they measure library success and how they relate to SERVQUAL. A model of library success was developed to examine how library service quality relates to other variables associated with library success. Responses from 385 end users at two U.S. Army Corps of Engineers libraries were obtained through a mail survey. Results indicate that library service quality is best measured with a performance-based version of SERVQUAL, and that measuring importance may be as critical as measuring expectations for management purposes. Results also indicate that library service quality is an important factor in library success and that library success is best measured with a combination of SERVQUAL and library success instruments. The findings have implications for the development of new instruments to more effectively measure library service quality and library success as well as for the development of new models of library service ...
Contributing Partner: UNT Libraries
Permallink:digital.library.unt.edu/ark:/67531/metadc2245/
Asleep in the Arms of God
Date: December 1999
Creator: Clay, Kevin M.
Description: A work of creative fiction in the form of a short novel, Asleep in the Arms of God is a limited-omniscient and omniscient narrative describing the experiences of a man named Wafer Roberts, born in Jack County, Texas, in 1900. The novel spans the years from 1900 to 1925, and moves from the Keechi Valley of North Texas, to Fort Worth and then France during World War One, and back again to the Keechi Valley. The dissertation opens with a preface, which examines the form of the novel, and regional and other aspects of this particular work, especially as they relate to the postmodern concern with fragmentation and conditional identity. Wafer confronts in the novel aspects of his own questionable history, which echo the larger concern with exploitative practices including racism, patriarchy, overplanting and overgrazing, and pollution, which contribute to and climax in the postmodern fragmentation. The novel attempts to make a critique of the exploitative rage of Western civilization.
Contributing Partner: UNT Libraries
Permallink:digital.library.unt.edu/ark:/67531/metadc2253/
Benchmarks in American Higher Education: Selected Approaches for Distance Education Copyright and Intellectual Property Policies
Access: Use of this item is restricted to the UNT Community.
Date: December 1999
Creator: Smith, Kenneth D.
Description: An evaluation of American higher education distance education programs was conducted to explore how they approach intellectual property, copyright and information sharing/antitrust policy concerns for Internet-based programs. An evaluation of the current status of distance education and Internet-based training in higher education was conducted through a pilot study that included a random sample of 223 accredited institutions. Seventy-seven institutions responded to a survey, of which there were 14 Research I&II, 17 Doctorate I&II, and 46 Master's I&II institutions included in this study. A review of institutional policy approaches for these 77 institutions was conducted via Internet Web site and bulletin review. A multiple-case study was also conducted which included 10 of the top 30 accredited distance education institutions in America. Policy approaches were examined for all institutions and differences were discussed for public and private institutions as well as the following Carnegie Class institutions- Research I&II, Doctorate I&II and Master's I&II. Ten percent of all institutions that responded to the pilot study developed a written policy addressing antitrust/information-sharing concerns. Additionally, the data indicated that 22% of institutions in these Carnegie Class ranges published copyright and intellectual property policy on their institutions' Internet Web site. Ninety percent of the institutions in ...
Contributing Partner: UNT Libraries
Permallink:digital.library.unt.edu/ark:/67531/metadc2266/
Counselor Effectiveness and Correlations With Select Demographic Variables for Masters Level Counseling Students
Access: Use of this item is restricted to the UNT Community.
Date: December 1999
Creator: Calhoun, Kenneth
Description: Counselor education programs are charged with the responsibility to train students to be effective counselors. Despite relative consistency in academic and clinical experiences, some students are less effective than others. It was the intent of this research to investigate possible relationships which may exist between students' background and experiences and their levels of demonstrated counselor effectiveness as measured by the Counselor Rating Form - Short Version (CRF-S) and the Supervisor Rated-Counselor Interaction Analysis (SR-CIA). It was hypothesized that counselor effectiveness would be negatively correlated with prior teaching experience and level of religious participation. Data was collected using a demographic survey from masters level counseling students participating in their practicum semester. Counseling tapes from each of the participants were collected towards the end of the semester. These tapes were then rated by doctoral students using the CRF-S and the SR-CIA. The total sample size was 28. Regression analysis was used to investigate the hypotheses. Three models were constructed. The dependent variables used were scores from the CRF-S, the SR-CIA and a third comprised of a normalized composite of CRF-S and SR-CIA termed COMPOSITE. Each model used, as the independent variables, years of teaching experience, and hours of religious participation. Results from ...
Contributing Partner: UNT Libraries
Permallink:digital.library.unt.edu/ark:/67531/metadc2280/
A descriptive study of students who were accepted for admission at West Texas A&M University but did not enroll
Access: Use of this item is restricted to the UNT Community.
Date: December 1999
Creator: Barton, Mary Edna
Description: Each year, institutions of higher education devote valuable financial and personnel resources in the hope of enhancing student recruitment and matriculation. The purpose of this study was to examine the demographic characteristics, the factors that influenced studentsÂ’ decisions to apply for admission to a university, their educational intentions, and their reasons for not enrolling after they had been admitted. The subjects of the study were first-time freshmen accepted for admission to a mid-size, public, southwestern university who did not enroll for the fall 1997 semester. Statistically significant differences were found when comparing no-shows and enrolled students by gender, ethnicity, age, ACT/SAT score, and distance of their hometown from the university. There were more female no-shows, and more males enrolled than females; a greater percentage of no-shows reported the distance of their hometown to be more than 200 miles; and the mean test score for no-shows was higher. Factors important in the college selection process found to be statistically significant among the groups were: a greater percentage of Minorities than Caucasians reported the importance of the financial aid award or a scholarship offer; students living within 100 miles of the campus reported the proximity of the university as important, advice received ...
Contributing Partner: UNT Libraries
Permallink:digital.library.unt.edu/ark:/67531/metadc2282/
Ecological Enhancement of Timber Growth: Applying Compost to Loblolly Pine Plantations
Access: Use of this item is restricted to the UNT Community.
Date: December 1999
Creator: Stuckey, Harold Troy
Description: This study explored the application of compost onto a small loblolly pine tree forest in northeast Texas. Its purpose was to determine if the application of various amounts of compost would provide for accelerated rates of growth for the trees. Soil parameters were also monitored. A total of 270 trees were planted and studied in a northeast Texas forest ecosystem. Compost rates of 5, 25, and 50 tons per acre with either soil or compost backfill were utilized and compared to a control without compost. Nonparametric and parametric ANOVA and Chi-Square tests were utilized. The results indicated that greater application rates retained greater moisture and higher pH levels in the soil. Compost applications also yielded a greater survival rate as well as larger tree height and diameter when compared to the control. The 25 ton/acre application backfilled in native soil achieved the greatest average in height and diameter when compared to the averages for the control plot. Greater growth differences for the 25S application can be attributed to additional nutrients coupled with a stable pH consistent with native soil acidity.
Contributing Partner: UNT Libraries
Permallink:digital.library.unt.edu/ark:/67531/metadc2265/
The Effects of Age, Sex, and Class Stratification and the Use of Health Care Services among Older Adults in the United Kingdom
Date: December 1999
Creator: Carter, Holly R.
Description: As the population ages, providing health services for the growing number of older people will become an increasingly difficult problem. In countries where the health services are provided by the government, these problems are involved with complicated issues of finance and ethics. This is the case of the National Health Service, the government institution providing health care for the citizens of the United Kingdom. Knowing what social factors influence health care usage can be a link to match usage and funding. Literature has shown that health care utilization can be predicted by social factors, as well as the medical model, and from this orientation social variables were drawn from the 1994 General Household Survey. Social factors were analyzed to determine relationships that exist between certain types of health care use and these factors. Age, sex, and class, the three main factors shown in literature to affect usage, were then analyzed to determine if services are allocated on the basis of these factors or the basis of need from illness and disability. Results of the study show that of the predisposing variables, age, sex, and class, are associated with most types of health care use. From the enabling variables, both source ...
Contributing Partner: UNT Libraries
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An Examination of David Maslanka's Marimba Concerti: Arcadia II for Marimba and Percussion Ensemble and Concerto for Marimba and Band, A Lecture Recital, Together With Three Recitals of Selected Works of K.Abe, M. Burritt, J. Serry, and Others
Access: Use of this item is restricted to the UNT Community.
Date: December 1999
Creator: Varner, Michael L.
Description: Although David Maslanka is not a percussionist, his writing for marimba shows a solid appreciation of the idiomatic possibilities developed by recent innovations for the instrument. The marimba is included in at least eighteen of his major compositions, and in most of those it is featured prominently. Both Arcadia II: Concerto for Marimba and Percussion Ensemble and Concerto for Marimba and Band display the techniques and influences that have become characteristic of his compositional style. However, they express radically different approaches to composition due primarily to Maslanka's growth as a composer. Maslanka's traditional musical training, the clear influence of diverse composers, and his sensitivity to extra-musical influences such as geographic location have resulted in a very distinct musical style. His exemplary attention to detail and sound timbres give his works an individualized stamp. The evolution of motivic gestures is the most distinctive characteristic of Maslanka's compositional process. Maslanka freely incorporates forms and structural principles of the baroque and classical periods, but these principles are not applied in a strict sense. These factors combine to produce two works that are both unique and significant in the literature for marimba. They exhibit a sensitivity to sound timbres while maintaining a mature approach ...
Contributing Partner: UNT Libraries
Permallink:digital.library.unt.edu/ark:/67531/metadc2262/
Examining the nature of interactions which facilitate learning and impact reading achievement during a reading apprenticeship: A case study of at-risk adolescent readers
Date: December 1999
Creator: Arthur, Mary L.
Description: The purpose of this qualitative case study was to explore the interactions that take place during a reading apprenticeship which facilitate the learning of reading strategies by adolescent students who are at the middle school level and are still at-risk for reading failure and to investigate how a reading apprenticeship affects reading achievement in the areas of fluency, vocabulary development, comprehension, and the self-perception of the reader. The case study was descriptive and interpretive in nature, and examined two students, each of whom was part of a one-to-one reading apprenticeship. The researcher served as participant observer in both cases and was the teacher in each of the one-to-one reading apprenticeships. The primary data set was qualitative in nature, and elements of quantitative data were also considered. Sessions included pretesting and posttesting using the Classroom Assessment of Reading Processes (Swearingen & Allen, 1997), reading from narrative or expository books, working with words, writing, and dialoguing about the reading. Reading strategies were directly taught, modeled, and reinforced by the teacher/researcher with the goal of the students internalizing the strategies and improving their reading in the areas of fluency, vocabulary development, and comprehension, as well as improving their attitudes toward reading and their ...
Contributing Partner: UNT Libraries
Permallink:digital.library.unt.edu/ark:/67531/metadc2233/
Factors Influencing How Students Value Asynchronous Web Based Courses
Date: December 1999
Creator: Pérez Cereijo, Maria Victoria
Description: This dissertation discovered the factors influencing how students value asynchronous Web-based courses through the use of qualitative methods. Data was collected through surveys, observations, interviews, email correspondence, chat room and bulletin board transcripts. Instruments were tested in pilot studies of previous semesters. Factors were identified for two class formats. The asynchronous CD/Internet class format and the synchronous online Web based class format. Also, factors were uncovered for two of the instructional tools used in the course: the WebCT forum and WebCT testing. Factors were grouped accordingly as advantages or disadvantages under major categories. For the asynchronous CD/Internet class format the advantages were Convenience, Flexibility, Learning Enhancement, and Psychology. The disadvantages included Isolation, Learning Environment, and Technology. For the synchronous online Web based class format the advantages were Convenience, Flexibility, Human Interaction, Learning Enhancement and Psychology, whereas the disadvantages included Isolation, Learning Environment and Technology. Concurrently, the study revealed the following factors as advantages of the WebCT Forum: Help Each Other, Interaction, Socialization, Classroom News, and Time Independent. The disadvantages uncovered were Complaints, Technical Problems and Isolation. Finally, advantages specified for the WebCT testing tool were Convenience, Flexibility and Innovations, and its disadvantages were Surroundings Not Conducive to Learning, and Technical ...
Contributing Partner: UNT Libraries
Permallink:digital.library.unt.edu/ark:/67531/metadc6151/