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  Partner: UNT Libraries
 Degree Discipline: Information Science
 Collection: UNT Theses and Dissertations
Information Use Environment of Religious Professionals: a Case Study OfThe Everyday Life Information Seeking Behavior of Catholic Clergy in Northern Nigeria

Information Use Environment of Religious Professionals: a Case Study OfThe Everyday Life Information Seeking Behavior of Catholic Clergy in Northern Nigeria

Date: August 2015
Creator: Dankasa, Jacob
Description: This study explores the everyday life information seeking (ELIS) behavior of Catholic clergy in Northern Nigeria and describes their information use environment (IUE). It employed a mixed-method case study using survey and episodic interview techniques of data collection. The ELIS of Savolainen, the IUE of Taylor and the small world of Chatman were theoretical frameworks that guided this study. Findings showed that the IUE of these Catholic clergy is shaped by four elements: (1) geographical location and culture, (2) the celibate clergy, (3) their information needs, and (4) the information sources used to resolve these needs. Three types of information needs were identified: essential needs, circumstantial needs and intermittent needs. There was a high interrelatedness between the effects of culture and celibacy on the information seeking of these clergy. They are not likely to cross boundaries of their world to seek particularly essential information about their ministry or private lives. The findings of this study align with Chatman’s proposition that members who live in the round will not cross the boundaries of their world to seek information. The study found problems with access and availability of information, which included lack of familiarity with electronic/online library databases among the clergy, and ...
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Executive Information Seeking and the Corporate Library

Executive Information Seeking and the Corporate Library

Date: May 2015
Creator: Washburn, Adrianne J
Description: This study began with an interest in corporate libraries and a genuine curiosity in the information preferences and resources valued by executive leaders at JET Aircraft Co. Executive information preferences and the downward trend in special libraries initiated the investigation of information seeking among executive leaders and yielded the inquiry: What resources do JET Aircraft Co. executives value when they need information? Employing an ethnographic approach, this study investigated what JET Aircraft Co. executives know about information resources, what they believe about information resources, and how they act when they require information. While JET Aircraft Co. maintained a special corporate library called the Company Research Library (CRL), the purpose of this study was to determine what resources were of value to executives at JET Aircraft Co., understanding that the CRL may or may not be a resource executives’ value. As a byproduct, this study also sought to establish executive information preferences and perceptions of the CRL. Information seeking at the executive level, studied through an ethnographic lens, provided insight into how executives at JET Aircraft Co. work and what they prefer, and it established a baseline for the Company Research Library’s position among the resources valued by executives.
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Patient Family and Hospital Staff Information Needs at a Pediatric Hospital: an Analysis of Information Requests Received by the Family Resource Libraries

Patient Family and Hospital Staff Information Needs at a Pediatric Hospital: an Analysis of Information Requests Received by the Family Resource Libraries

Date: May 2015
Creator: Rutledge, M. Hannah
Description: This research explored the information needs of patient families and hospital staff at a pediatric hospital system in Dallas, Texas. Library statistics recorded in four hospital libraries from 2011 - 2013 were used to analyze the information requests from patient families and hospital staff. Crosstabulations revealed the extent to which patient families and hospital staff used the libraries to satisfy their information needs. The data showed that patient families used the libraries very differently than hospital staff. Chi-square tests for independence were performed to identify the relationships between the Classification (Patient Family, Hospital Staff) and two descriptors of information needs (Request Type, Resources Used). There were a total of 1,406 information requests analyzed. The data showed that patient families and hospital staff information requests differed greatly in the number of information requests, the type of information requested, the resources used and the time the library staff spent on the requests. Chi-square analyses revealed relationships statistically significant at the p < .05 level; however, the strength of the relationships varied.
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Automatic Language Identification for Metadata Records: Measuring the Effectiveness of Various Approaches

Automatic Language Identification for Metadata Records: Measuring the Effectiveness of Various Approaches

Date: May 2015
Creator: Knudson, Ryan Charles
Description: Automatic language identification has been applied to short texts such as queries in information retrieval, but it has not yet been applied to metadata records. Applying this technology to metadata records, particularly their title elements, would enable creators of metadata records to obtain a value for the language element, which is often left blank due to a lack of linguistic expertise. It would also enable the addition of the language value to existing metadata records that currently lack a language value. Titles lend themselves to the problem of language identification mainly due to their shortness, a factor which increases the difficulty of accurately identifying a language. This study implemented four proven approaches to language identification as well as one open-source approach on a collection of multilingual titles of books and movies. Of the five approaches considered, a reduced N-gram frequency profile and distance measure approach outperformed all others, accurately identifying over 83% of all titles in the collection. Future plans are to offer this technology to curators of digital collections for use.
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Information Seeking Behaviors in a Population of Assistive Mobility Device Users

Information Seeking Behaviors in a Population of Assistive Mobility Device Users

Date: May 2014
Creator: White, Mel
Description: The author explores the current state of information exchange and access in the procurement process for mobility assistive equipment. While the idealized model is of a linear process starting with a need and ending with the purchase, in practice the procedures for acquiring a device such as a wheelchair or electric scooter can be a time consuming task that involves client, family, medical care specialists, vendors, manufacturers, insurance companies and possibly alternate sources of funding. This study utilized Participatory Action Research (PAR) to collect both qualitative and quantitative data about information sources such as the Internet, the medical community, and vendors. The findings of this study suggest that in spite of the presence of the Internet, overall primary sources are similar to the traditional model and that for most there is no one source that could be easily accessed for information. A brief examination is made of the “Information landscape” utilized in the process and a brief discussion of two relatively unmentioned information sources: expos and the wheelchair sports community.
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Convenience to the Cataloger or Convenience to the User? An Exploratory Study of Catalogers’ Judgment

Convenience to the Cataloger or Convenience to the User? An Exploratory Study of Catalogers’ Judgment

Date: May 2015
Creator: Hasenyager, Richard Lee Jr.
Description: This mixed-method study explored cataloger’s judgment through the presence of text as entered by catalogers for the 11 electronic resource items during the National Libraries test for Resource Description and Access (RDA). Although the literature discusses cataloger’s judgment and suggests that cataloging practice based on new cataloging code RDA will more heavily rely on cataloger’s judgment, the topic of cataloger’s judgment in RDA cataloging was not formally studied. The purpose of this study was to study the differences and similarities in the MARC records created as a part of the RDA National Test and to determine if the theory of bounded rationality could explain cataloger’s judgment based on the constructs of cognitive and temporal limits. This goal was addressed through a content analysis of the MARC records and various statistical tests (Pearson’s Chi-square, Fisher’s Exact, and Cramer’s V). Analysis of 217 MARC records was performed on seven elements of the bibliographic record. This study found that there were both similarities and differences among the various groups of participants, and there are indications that both support and refute the assertion that catalogers make decisions based on the constructs of time and cognitive ability. Future research is needed to be able to ...
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Assessing Terrorist Cyber Threats: Engineering a Functional Construct

Assessing Terrorist Cyber Threats: Engineering a Functional Construct

Access: Use of this item is restricted to the UNT Community.
Date: December 2014
Creator: Morgan, Deanne
Description: Terrorist organizations and individuals make use of the Internet for supportive activities such as communication, recruiting, financing, training, and planning operations. However, little is known about the level of computer-based (“cyber”) threat such terrorist organizations and individuals pose. One step in facilitating the examination and assessment of the level of cyber threat posed by terrorist organizations and individuals is development of an assessment tool or methodology. This tool would guide intelligence collection efforts and would support and facilitate comparative assessment of the cyber threat posed by terrorist organizations and individuals through the provision of a consistent method of assessment across time, amongst organizations and individuals, and between analysts. This study leveraged the professional experience of experts to engineer a new functional construct – a structured analytical technique designed to assess the cyber threat posed by terrorist entities and individuals. The resultant instrument was a novel structured analytical construct that uses defined indicators of a terrorist organization/individual’s intent to carry out cyber attacks, and their capability to actually do so as measures of an organization/individual’s overall level of cyber threat.
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The Denial of Relevance: Biography of a Quest(ion) Amidst the Min(d)fields—groping and Stumbling

The Denial of Relevance: Biography of a Quest(ion) Amidst the Min(d)fields—groping and Stumbling

Date: August 2014
Creator: VanBebber, Marion Turner
Description: Early research on just why it might be the case that “the mass of men lead lives of quiet desperation” suggested that denial of relevance was a significant factor. Asking why denial of relevance would be significant and how it might be resolved began to raise issues of the very nature of questions. Pursuing the nature of questions, in light of denial of relevance and Thoreau’s “quiet desperation” provoked a journey of modeling questions and constructing a biography of the initial question of this research and its evolution. Engaging literature from philosophy, neuroscience, and retrieval then combined with deep interviews of successful lawyers to render a thick, biographical model of questioning.
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An Empirical Study of Quality and Satisfaction with a Focus on Creating a Parsimonious Measurement Instrument in an Information Space

An Empirical Study of Quality and Satisfaction with a Focus on Creating a Parsimonious Measurement Instrument in an Information Space

Date: August 2014
Creator: Senn, William Donald
Description: Student satisfaction and service quality are interrelated constructs that are associated with improving student retention. This research investigated the relationships between these constructs in the context of an institution of higher education as an information system and sought to reduce the dimensionality of what have traditionally been considered orthogonal factors of these constructs in order to produce a parsimonious model and survey instrument that may be useful in assessing and predicting overall student satisfaction and overall service quality. The methods of analysis used in this study are quantitative in nature and included the use of descriptive univariate, bivariate, and multivariate analyses; exploratory factor analysis to examine latent dimensions within the data; and multiple linear regressions to measure the predictive efficacy of combinations of variables with respect to overall student satisfaction and overall service quality. It was hypothesized that the statistical treatment of the data would show that some dimensions routinely collapse, leading to possible valuable theoretical implications.
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Identifying Key Success Factors for the Implementation of Enterprise Content Management Systems

Identifying Key Success Factors for the Implementation of Enterprise Content Management Systems

Date: August 2014
Creator: Horne, Stephanie Burnett
Description: Enterprise content management (ECM) is an emerging research area that is beginning to find attention in academia. While the private sector has a growing industry and community for ECM, academia is starting to address this with direct links to the better-established areas of information systems and enterprise resource planning systems. ECM has been viewed as a higher-level concept of methods and strategies pertaining to content management in the context of the enterprise. Like many other organizational wide systems, ECM systems are complex, difficult to implement and risk failing to meet expected success measures. Definitions for what exactly constitutes an ECM system are still evolving. The major issues with ECM systems are that they are increasingly being implemented by organizations in an attempt to address the unmanageable amount of unstructured content over its lifecycle, compliance pressures, collaboration needs, content integrity and continuity, and controlling costs. However, the implementation problems are many and diverse, such as determining content and business processes to be included, determining technologies to fit the organizational needs, how to integrate with existing systems, and managing organizational culture and change for acceptance. There is currently little academic research in the area of ECM, and research determining the key factors ...
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An Integrative Model of Ehealth Communication: a Study of 18-30 Year Old College Students

An Integrative Model of Ehealth Communication: a Study of 18-30 Year Old College Students

Date: August 2014
Creator: Prybutok, Gayle
Description: eHealth is commonly defined as health services and information provided through the Internet and related technologies. Health educators have taken advantage of Internet and social media venues to disseminate health information essential to health risk management, disease prevention, and disease management and did not have a validated theoretical model to explain their experiences. The goal of this study was to create and test an integrated model of eHealth communication specific to 18-30 year old college students based on five research questions that identified and confirmed the factors most highly correlated with the presentation of health information on Internet or social media venues that improve eHealth literacy and provoke eHealth behavioral intention among college students. A sample of over 1400 18-30 year old college students was surveyed about their general and health information related use of the Internet and social media. As a result of exploratory factor analysis and subsequent structural equation modeling, the proposed theoretical model was revised and tested for statistical power. Two revised integrative models of eHealth communication, one for Internet and one for social media, were developed and validated. The model for social media shows statistically significant paths throughout the model; however, the model for the Internet ...
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Exploring Naming Behavior in Personal Digital Image Collections: the Iconology and Language Games of Pinterest

Exploring Naming Behavior in Personal Digital Image Collections: the Iconology and Language Games of Pinterest

Date: December 2014
Creator: Sutcliffe, Tami
Description: As non-institutional digital image collections expand into social media, independent non-professional image curators are emerging, actively constructing alternative naming conventions to suit their needs in a social collecting environment. This project considers how independent user-curators are developing particular sense-making behaviors as they actively contribute names to large, unstructured social image collections. In order to capture and explore this evolving language adaptation, Pinterest names are analyzed using a matrix composed of Panofsky’s three strata of subject matter, Rosch’s levels of categorical abstraction, Shatford Layne’s image attributes and Wittgenstein’s language game constructions. Analyzing Pinterest image names illuminates previously unnoticed behaviors by independent user-curators as they create shared collections. Exploring the various language choices which user-curators select as they apply this new curating vocabulary helps identify underlying user needs not apparent in traditionally curated collections restricted to traditional naming conventions.
Contributing Partner: UNT Libraries
The Influence of Engagement with Graphic Narrative Text Formats on Student Attitudes Towards the School Library

The Influence of Engagement with Graphic Narrative Text Formats on Student Attitudes Towards the School Library

Date: December 2014
Creator: Stephens, Wendy Steadman
Description: Comics, graphic novels, and manga differ appreciably from textual narrative formats, and materials with increasingly visual elements have found their way into progressive and student-centered library collections. But many educators and librarians still resist inclusion of graphic narratives in school libraries and devalue the reading practice of students who prefer more visual texts. Using the framework of radical change, which posits that both text conventions and reader expectations for text are increasingly multimodal as they possess characteristics of evolving digital media, this study considered the relationship of the characteristics of text individual students prefer, particularly those they select from the school library, and their attitudes towards aspects of reading practice as evidenced through the Adolescent Motivation to Read Profile instrument. Survey data was supplemented with circulation history from the library management system to inform a correlational study punctuating attitudinal differences based on reader preferences. Findings include high school students who engage with graphic narrative text formats reporting more favorable views of libraries and reading. There is a demonstrable distinction in attitudes between students who prefer more visual text when compared with peers with more traditional print affinities. Student engaging with graphic narrative texts also report more frequent engagement with text ...
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Exploring Factors That Lead to Perceived Instructional Immediacy in Online Learning Environments

Exploring Factors That Lead to Perceived Instructional Immediacy in Online Learning Environments

Date: December 2014
Creator: Spiker, Chance W.
Description: Instructional communication research clearly indicates that instructor immediacy contributes significantly to effective instruction. However, the majority of immediacy studies have been conducted in traditional (face-to-face) classroom environments. More recently, instructional communication research has focused on assessing the impact of immediacy in online classroom environments. Again, immediacy appears to significantly contribute to effective instruction. The challenge is that most recent immediacy studies use immediacy measurements developed to test immediacy behaviors in face-to-face settings. Considering the lack of nonverbal communication and limited or absent synchronous or verbal communication in online instructional settings, the behaviors contributing most significantly to perceived immediacy, researchers need to reassess the immediacy construct in online environments. The present research explores and identifies behaviors reported by instructors to establish psychological closeness (i.e., immediacy) in online learning environments and assesses to what extent these behaviors are similar to or different from face-to-face immediacy-producing behaviors.
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Faculty Attitudes Towards Institutional Repositories

Faculty Attitudes Towards Institutional Repositories

Date: December 2014
Creator: Hall, Nathan F
Description: The purpose of the study was to explore faculty attitudes towards institutional repositories in order to better understand their research habits and preferences. A better understanding of faculty needs and attitudes will enable academic libraries to improve institutional repository services and policies. A phenomenological approach was used to interview fourteen participants and conduct eight observations to determine how tenure-track faculty want to disseminate their research as well as their attitudes towards sharing research data. Interviews were transcribed and coded into emerging themes. Participants reported that they want their research to be read, used, and to have an impact. While almost all faculty see institutional repositories as something that would be useful for increasing the impact and accessibility of their research, they would consider publishers’ rights before depositing work in a repository. Researchers with quantitative data, and researchers in the humanities are more likely to share data than with qualitative or mixed data, which is more open to interpretation and inference. Senior faculty members are more likely than junior faculty members to be concerned about the context of their research data. Junior faculty members’ perception’ of requirements for tenure will inhibit their inclination to publish in open access journals, or share ...
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Virtual Reality for Scientific Visualization: an Exploratory Analysis of Presentation Methods

Virtual Reality for Scientific Visualization: an Exploratory Analysis of Presentation Methods

Date: August 1997
Creator: Hetsel, Gene A. (Gene Arthur)
Description: Humans are very effective at evaluating information visually. Scientific visualization is concerned with the process of presenting complex data in visual form to exploit this capability. A large array of tools is currently available for visual presentation. This research attempts to evaluate the effectiveness of three different presentation models that could be used for scientific visualization. The presentation models studied were, two-dimensional perspective rendering, field sequential stereoscopic three dimensional rendering and immersive virtual reality rendering. A large section of a three dimensional sub surface seismic survey was modeled as four-dimensional data by including a value for seismic reflectivity at each point in the survey. An artificial structure was randomly inserted into this data model and subjects were asked to locate and identify the structures. A group of seventeen volunteers from the University of Houston student body served as subjects for the study. Detection time, discrimination time and discrimination accuracy were recorded. The results showed large inter subject variation in presentation model preference. In addition the data suggest a possible gender effect. Female subjects had better overall performance on the task as well as better task acquisition.
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Implications of Punctuation Mark Normalization on Text Retrieval

Implications of Punctuation Mark Normalization on Text Retrieval

Date: August 2013
Creator: Kim, Eungi
Description: This research investigated issues related to normalizing punctuation marks from a text retrieval perspective. A punctuated-centric approach was undertaken by exploring changes in meanings, whitespaces, words retrievability, and other issues related to normalizing punctuation marks. To investigate punctuation normalization issues, various frequency counts of punctuation marks and punctuation patterns were conducted using the text drawn from the Gutenberg Project archive and the Usenet Newsgroup archive. A number of useful punctuation mark types that could aid in analyzing punctuation marks were discovered. This study identified two types of punctuation normalization procedures: (1) lexical independent (LI) punctuation normalization and (2) lexical oriented (LO) punctuation normalization. Using these two types of punctuation normalization procedures, this study discovered various effects of punctuation normalization in terms of different search query types. By analyzing the punctuation normalization problem in this manner, a wide range of issues were discovered such as: the need to define different types of searching, to disambiguate the role of punctuation marks, to normalize whitespaces, and indexing of punctuated terms. This study concluded that to achieve the most positive effect in a text retrieval environment, normalizing punctuation marks should be based on an extensive systematic analysis of punctuation marks and punctuation patterns and ...
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Social Media in Policing: a Study of Dallas-fort Worth Area City Police Departments

Social Media in Policing: a Study of Dallas-fort Worth Area City Police Departments

Date: August 2013
Creator: Altunbas, Fuat
Description: Social media offers numerous opportunities to companies, organizations and government agencies to communicate with people outside their organization, to promote their interests and to better serve their customers, or as in the case with government agencies, to better serve their citizens. However, little is known about how police departments in particular use social media. This research study explores why police departments use social media, how they manage their social media tools, and the problems and challenges experienced as they use social media. This qualitative study is largely guided by grounded theory. The data were collected from a study population using local police departments in the Dallas-Fort worth (DFW) area principal cities using both individual interviews with police departments’ social media officers and observations of these departments’ online social media tools (in particular, Facebook and Twitter). This study has shown that the DFW area city police departments are using social media quite extensively to keep the public informed and often for investigative purposes. There are some success factors to adopting and using these tools, such as the motivation of department staff and their benefits, successful implementation of the tools, the simplicity of using tools and that it is absolutely free.
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Organizational Justice Perception and Its Effects on Knowledge Sharing: a Case Study of Forensics in the Turkish National Police

Organizational Justice Perception and Its Effects on Knowledge Sharing: a Case Study of Forensics in the Turkish National Police

Date: August 2013
Creator: Can, Ahmet
Description: In today’s economy, organizational knowledge is a fundamental factor for remaining competitive and managing intellectual capital. Knowledge Management aims to improve organizational performance by designing the work environment with necessary tools. Yet, significant amount of knowledge resides within the people in different forms such as experience or abilities. Transferring individual knowledge within members or into organizational repositories is so difficult. Knowledge sharing only occurs under certain circumstances: People share knowledge when they believe it is beneficial for them, when they feel safe and secure, and when they trust. Since knowledge is power, and brings respect to its bearer, knowledge sharing needs suitable environment. In this context, this study investigates intention to knowledge sharing among forensics in the Turkish National Police (TNP) and the factors -such as perceived organizational justice, organizational citizenship behaviors, subjective norms, and attitudes toward knowledge sharing- affecting their intentions. The researcher utilized a model developed from Ajzen and Fishbein’s (1975; 1980) theory of reasoned action (TRA). To test this model, a self-administered questionnaire survey was administered in Turkey In order to analyze the quantitative data; SPSS version 19 was used for all preliminary analyses and LISREL 8.8 was used for Regression Analysis and Path Analysis The fit ...
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Adolescent Task Management: Multitasking and Social Media in the Student Search Process

Adolescent Task Management: Multitasking and Social Media in the Student Search Process

Date: August 2013
Creator: Kurtenbach, John
Description: This study examines adolescent students at an American international school and observes student use of social networking programs as well as physical actions in the search process. The study specifically observed multitasking behavior and organizational skills among students, as well as linkages made through social networking sites. Student observations, student interviews, analysis of Facebook entries, and a survey on multitasking yielded rich data. Students appear to be far more organized than previously suggested in the literature, and in this study, the organization proved to be largely self-taught. Students used their social networks to build a kind of group expertise that compensated for their youthful naivety. Students exhibited self-control within the search to the degree that they could focus on what they wanted to find, and they used heuristics—mental shortcuts—to achieve what they needed. Searches also suggest creativity in that students were flexible in their search methods and used a number of tools to gather information. Students could balance the needs of the academic or imposed search with their own online lives, meaning that they made compensations for social media and media multitasking when it was deemed necessary.
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The Information Politics Assessment Scale (Ipas): Developing and Testing an Instrument to Measure and Identify the Information Politics of Organizations

The Information Politics Assessment Scale (Ipas): Developing and Testing an Instrument to Measure and Identify the Information Politics of Organizations

Date: May 2014
Creator: Reed, Richard
Description: Information politics is a concept widely acknowledged in several disciplines. However, scant empirical evidence exists in the literature that codifies or measures information politics as a construct. This exploratory study developed and tested the Information Politics Assessment Scale (IPAS), a survey instrument that measured individual perceptions of organizational information artifacts as indictors of its information politics. Data collected with the IPAS was examined to investigate the latent structure of the information politics variable, determine information politics models, and explore the relationship between information politics, strategy, and organization effectiveness. A purposive sample of 240 participants from a cross-section of organizations completed the IPAS in an online administration. Exploratory factor analysis generated three factors, labeled Behavioral Flexibility (BF), Environmental Sensitivity (ES), and Structural Autonomy (SA), suggesting three dimensions of the information politics variable. Cluster analysis of aggregate scores on the BF, ES, and SA factors together resulted in determining four distinct information politics models. Crosstab and ANOVA, respectively, enabled explaining the relationship between strategy and information politics, and how it influenced organization effectiveness. This study breaks ground by broadening the theoretical and empirical understanding of information politics in confirming the proposition that an organization’s information artifacts are measureable and reliable indicators of ...
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The Use of Social Media in Informal Scientific Communication Among Scholars: Modeling the Modern Invisible College

The Use of Social Media in Informal Scientific Communication Among Scholars: Modeling the Modern Invisible College

Date: May 2014
Creator: Algarni, Mohammed Ayedh
Description: The concept of the invisible college is a key focus of scientific communication research with many studies on this topic in the literature. However, while such studies have contributed to an understanding of the invisible college, they have not adequately explained the interaction of social and structural processes in this phenomenon. As a consequence, past research has described the invisible college differently based on researchers’ perspectives, resulting in misinterpretations or inconsistent definitions of the relevant social and structural processes. Information science and related disciplines have focused on the structural processes that lead to scholarly products or works while placing less emphasis on the social processes. To advance understanding of the invisible college and its dimensions (including both social processes and structural processes), a proposed model (Modern Invisible College Model, MICM) has been built based on the history of the invisible college and Lievrouw’s (1989) distinction between social and structural processes. The present study focuses on the social processes of informal communication between scholars via social media, rather than on the structural processes that lead to scholarly products or works. A developed survey and an employed quantitative research method were applied for data collection. The research population involved 77 scholars from ...
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The Adoption of Open Source Software in Uganda: a Pragmatist Approach to the Formation of a National Information Policy for a New Technology

The Adoption of Open Source Software in Uganda: a Pragmatist Approach to the Formation of a National Information Policy for a New Technology

Date: May 2014
Creator: Muwanguzi, Samuel
Description: This exploratory research examined an information policy formation process for the adoption of open source software (OSS) in Uganda. Grounded in a pragmatist tradition, this theoretical and empirical study pursued a qualitative research approach with a triangulation of theoretical concepts, data collection, and analysis techniques in an iterative and interactive process. The design provided a powerful context to develop and conduct field activities in Kampala with a purposeful sample of 22 participants, 20 in interviews and 5 in a focus group discussion. The research design enhanced consistency in the evidence from the data, increased robustness in the results, and confidence in the findings. The results highlighted a vibrant ICT sector in Uganda, underlined the multiple stakeholders and their competing interests in the policy, revealed a lack of consensus between the government and OSS promoters on the meaning of OSS, and illuminated the benefits in the OSS model over proprietary software. The stakeholders' conflicting perceptions appear to be too far apart to allow meaningful progress and are derailing the policy. Unless their conflicting perceptions are resolved, the OSS policy will continue stagnating. The study fills critical information gaps in Uganda’s policy formation processes, provides timely and relevant information to holistically understand ...
Contributing Partner: UNT Libraries
Development and Validation of an Instrument to Operationalize Information System Requirements Capabilities

Development and Validation of an Instrument to Operationalize Information System Requirements Capabilities

Date: May 2014
Creator: Pettit, Alex Z.
Description: As a discipline, information systems (IS) has struggled with the challenge of alignment of product (primarily software and the infrastructure needed to run it) with the needs of the organization it supports. This has been characterized as the pursuit of alignment of information technology (IT) with the business or organization, which begins with the gathering of the requirements of the organization, which then guide the creation of the IS requirements, which in turn guide the creation of the IT solution itself. This research is primarily focused on developing and validating an instrument to operationalize such requirements capabilities. Requirements capabilities at the development of software or the implementation of a specific IT solution are referred to as capabilities for software requirements or more commonly systems analysis and design (SA&D) capabilities. This research describes and validates an instrument for SA&D capabilities for content validity, construct validity, internal consistency, and an exploratory factor analysis. SA&D capabilities were expected to coalesce strongly around a single dimension. Yet in validating the SA&D capabilities instrument, it became apparent that SA&D capabilities are not the unidimensional construct traditionally perceived. Instead it appears that four dimensions underlie SA&D capabilities, and these are associated with alignment maturity (governance, partnership, ...
Contributing Partner: UNT Libraries