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  Partner: UNT Libraries
 Degree Discipline: Information Science
 Collection: UNT Theses and Dissertations
Implications of Punctuation Mark Normalization on Text Retrieval
This research investigated issues related to normalizing punctuation marks from a text retrieval perspective. A punctuated-centric approach was undertaken by exploring changes in meanings, whitespaces, words retrievability, and other issues related to normalizing punctuation marks. To investigate punctuation normalization issues, various frequency counts of punctuation marks and punctuation patterns were conducted using the text drawn from the Gutenberg Project archive and the Usenet Newsgroup archive. A number of useful punctuation mark types that could aid in analyzing punctuation marks were discovered. This study identified two types of punctuation normalization procedures: (1) lexical independent (LI) punctuation normalization and (2) lexical oriented (LO) punctuation normalization. Using these two types of punctuation normalization procedures, this study discovered various effects of punctuation normalization in terms of different search query types. By analyzing the punctuation normalization problem in this manner, a wide range of issues were discovered such as: the need to define different types of searching, to disambiguate the role of punctuation marks, to normalize whitespaces, and indexing of punctuated terms. This study concluded that to achieve the most positive effect in a text retrieval environment, normalizing punctuation marks should be based on an extensive systematic analysis of punctuation marks and punctuation patterns and their related factors. The results of this study indicate that there were many challenges due to complexity of language. Further, this study recommends avoiding a simplistic approach to punctuation normalization. digital.library.unt.edu/ark:/67531/metadc500160/
Social Media in Policing: a Study of Dallas-fort Worth Area City Police Departments
Social media offers numerous opportunities to companies, organizations and government agencies to communicate with people outside their organization, to promote their interests and to better serve their customers, or as in the case with government agencies, to better serve their citizens. However, little is known about how police departments in particular use social media. This research study explores why police departments use social media, how they manage their social media tools, and the problems and challenges experienced as they use social media. This qualitative study is largely guided by grounded theory. The data were collected from a study population using local police departments in the Dallas-Fort worth (DFW) area principal cities using both individual interviews with police departments’ social media officers and observations of these departments’ online social media tools (in particular, Facebook and Twitter). This study has shown that the DFW area city police departments are using social media quite extensively to keep the public informed and often for investigative purposes. There are some success factors to adopting and using these tools, such as the motivation of department staff and their benefits, successful implementation of the tools, the simplicity of using tools and that it is absolutely free. digital.library.unt.edu/ark:/67531/metadc500211/
The Use of Social Media in Informal Scientific Communication Among Scholars: Modeling the Modern Invisible College
The concept of the invisible college is a key focus of scientific communication research with many studies on this topic in the literature. However, while such studies have contributed to an understanding of the invisible college, they have not adequately explained the interaction of social and structural processes in this phenomenon. As a consequence, past research has described the invisible college differently based on researchers’ perspectives, resulting in misinterpretations or inconsistent definitions of the relevant social and structural processes. Information science and related disciplines have focused on the structural processes that lead to scholarly products or works while placing less emphasis on the social processes. To advance understanding of the invisible college and its dimensions (including both social processes and structural processes), a proposed model (Modern Invisible College Model, MICM) has been built based on the history of the invisible college and Lievrouw’s (1989) distinction between social and structural processes. The present study focuses on the social processes of informal communication between scholars via social media, rather than on the structural processes that lead to scholarly products or works. A developed survey and an employed quantitative research method were applied for data collection. The research population involved 77 scholars from the Institute of Public Administration (IPA), in Saudi Arabia. Descriptive statistics, frequency and percentage were conducted for each statement. Means and standard deviations were calculated. The results indicate that the majority of participants heavily use social media for scientific communication purposes. Also, the results confirm that scholars consider social media to be an effective and appropriate tool for scientific communication. Seven factors were found in the findings to have positive correlations with uses and gratifications theory and the use of social media. This research contributes to and benefits scholars, reference groups (i.e., the invisible college itself), and institutions, and provides insight about the systematic development of indices for the use of informal communication channels. digital.library.unt.edu/ark:/67531/metadc500018/
Organizational Justice Perception and Its Effects on Knowledge Sharing: a Case Study of Forensics in the Turkish National Police
In today’s economy, organizational knowledge is a fundamental factor for remaining competitive and managing intellectual capital. Knowledge Management aims to improve organizational performance by designing the work environment with necessary tools. Yet, significant amount of knowledge resides within the people in different forms such as experience or abilities. Transferring individual knowledge within members or into organizational repositories is so difficult. Knowledge sharing only occurs under certain circumstances: People share knowledge when they believe it is beneficial for them, when they feel safe and secure, and when they trust. Since knowledge is power, and brings respect to its bearer, knowledge sharing needs suitable environment. In this context, this study investigates intention to knowledge sharing among forensics in the Turkish National Police (TNP) and the factors -such as perceived organizational justice, organizational citizenship behaviors, subjective norms, and attitudes toward knowledge sharing- affecting their intentions. The researcher utilized a model developed from Ajzen and Fishbein’s (1975; 1980) theory of reasoned action (TRA). To test this model, a self-administered questionnaire survey was administered in Turkey In order to analyze the quantitative data; SPSS version 19 was used for all preliminary analyses and LISREL 8.8 was used for Regression Analysis and Path Analysis The fit of the data to this proposed model was not adequate. However, 7 of the 8 hypotheses supported. digital.library.unt.edu/ark:/67531/metadc500126/
The Adoption of Open Source Software in Uganda: a Pragmatist Approach to the Formation of a National Information Policy for a New Technology
This exploratory research examined an information policy formation process for the adoption of open source software (OSS) in Uganda. Grounded in a pragmatist tradition, this theoretical and empirical study pursued a qualitative research approach with a triangulation of theoretical concepts, data collection, and analysis techniques in an iterative and interactive process. The design provided a powerful context to develop and conduct field activities in Kampala with a purposeful sample of 22 participants, 20 in interviews and 5 in a focus group discussion. The research design enhanced consistency in the evidence from the data, increased robustness in the results, and confidence in the findings. The results highlighted a vibrant ICT sector in Uganda, underlined the multiple stakeholders and their competing interests in the policy, revealed a lack of consensus between the government and OSS promoters on the meaning of OSS, and illuminated the benefits in the OSS model over proprietary software. The stakeholders' conflicting perceptions appear to be too far apart to allow meaningful progress and are derailing the policy. Unless their conflicting perceptions are resolved, the OSS policy will continue stagnating. The study fills critical information gaps in Uganda’s policy formation processes, provides timely and relevant information to holistically understand a complex policy formation stage to enable stakeholders to resolve their impasse and enact a law to embrace OSS. It breaks ground in information policy research in framing policy formation processes for new ICTs, such as OSS, as ideologically-oriented. The findings offer ideas to scholars and African countries to draw applicable lessons. digital.library.unt.edu/ark:/67531/metadc500076/
Toward a Grounded Theory of Community Networking
This dissertation presents a preliminary grounded theory of community networking based on 63 evaluations of community networking projects funded by the National Telecommunications and Information Administration’s Technology Opportunities Program (TOP) between 1994 and 2007. The substantive grounded theory developed is that TOP projects differed in their contribution to positive outcomes for intended disadvantaged community beneficiaries based on the extent and manner in which they involved the disadvantaged community during four grant process phases: partnership building, project execution, evaluation, and close-out. Positive outcomes for the community were facilitated by using existing communication channels, such as schools, to connect with intended beneficiaries; local financial institutions to provide infrastructure to support local trade; and training to connect community members to jobs. Theoretical contributions include situating outcomes for disadvantaged communities within the context of the grant process; introducing the “vulnerable community” concept; and identifying other concepts and properties that may be useful in further theoretical explorations. Methodological contributions include demonstrating grounded theory as a viable method for exploring large text-based datasets; paving the way for machine learning approaches to analyzing qualitative data; and illustrating how project evaluations can be used in a similar fashion as interview data. Practical contributions include providing information to guide community networking-related policies and initiatives from the perspectives of stakeholders at all levels, including establishing funded projects as local employment opportunities and re-conceptualizing sustainability in terms of human networks rather than technological networks. digital.library.unt.edu/ark:/67531/metadc500035/
Adolescent Task Management: Multitasking and Social Media in the Student Search Process
This study examines adolescent students at an American international school and observes student use of social networking programs as well as physical actions in the search process. The study specifically observed multitasking behavior and organizational skills among students, as well as linkages made through social networking sites. Student observations, student interviews, analysis of Facebook entries, and a survey on multitasking yielded rich data. Students appear to be far more organized than previously suggested in the literature, and in this study, the organization proved to be largely self-taught. Students used their social networks to build a kind of group expertise that compensated for their youthful naivety. Students exhibited self-control within the search to the degree that they could focus on what they wanted to find, and they used heuristics—mental shortcuts—to achieve what they needed. Searches also suggest creativity in that students were flexible in their search methods and used a number of tools to gather information. Students could balance the needs of the academic or imposed search with their own online lives, meaning that they made compensations for social media and media multitasking when it was deemed necessary. digital.library.unt.edu/ark:/67531/metadc500064/
Development and Validation of an Instrument to Operationalize Information System Requirements Capabilities
As a discipline, information systems (IS) has struggled with the challenge of alignment of product (primarily software and the infrastructure needed to run it) with the needs of the organization it supports. This has been characterized as the pursuit of alignment of information technology (IT) with the business or organization, which begins with the gathering of the requirements of the organization, which then guide the creation of the IS requirements, which in turn guide the creation of the IT solution itself. This research is primarily focused on developing and validating an instrument to operationalize such requirements capabilities. Requirements capabilities at the development of software or the implementation of a specific IT solution are referred to as capabilities for software requirements or more commonly systems analysis and design (SA&D) capabilities. This research describes and validates an instrument for SA&D capabilities for content validity, construct validity, internal consistency, and an exploratory factor analysis. SA&D capabilities were expected to coalesce strongly around a single dimension. Yet in validating the SA&D capabilities instrument, it became apparent that SA&D capabilities are not the unidimensional construct traditionally perceived. Instead it appears that four dimensions underlie SA&D capabilities, and these are associated with alignment maturity (governance, partnership, communications, and value). These sub factors of requirements capabilities are described in this research and represent distinct capabilities critical to the successful alignment of IT with the business. digital.library.unt.edu/ark:/67531/metadc500066/
The Information Politics Assessment Scale (Ipas): Developing and Testing an Instrument to Measure and Identify the Information Politics of Organizations
Information politics is a concept widely acknowledged in several disciplines. However, scant empirical evidence exists in the literature that codifies or measures information politics as a construct. This exploratory study developed and tested the Information Politics Assessment Scale (IPAS), a survey instrument that measured individual perceptions of organizational information artifacts as indictors of its information politics. Data collected with the IPAS was examined to investigate the latent structure of the information politics variable, determine information politics models, and explore the relationship between information politics, strategy, and organization effectiveness. A purposive sample of 240 participants from a cross-section of organizations completed the IPAS in an online administration. Exploratory factor analysis generated three factors, labeled Behavioral Flexibility (BF), Environmental Sensitivity (ES), and Structural Autonomy (SA), suggesting three dimensions of the information politics variable. Cluster analysis of aggregate scores on the BF, ES, and SA factors together resulted in determining four distinct information politics models. Crosstab and ANOVA, respectively, enabled explaining the relationship between strategy and information politics, and how it influenced organization effectiveness. This study breaks ground by broadening the theoretical and empirical understanding of information politics in confirming the proposition that an organization’s information artifacts are measureable and reliable indicators of its information politics. Further, it supports the efficacy of the IPAS to identify the information politics model operating in a given organization. digital.library.unt.edu/ark:/67531/metadc500061/
Web Information Behaviors of Users Interacting with a Metadata Navigator
The web information behaviors of users as they interacted with a metadata navigator, the Personal Information (PI) Agent, and reflected upon their interaction experiences were studied. The process included studying the complete iterative (repeated) cycle of information needs, information seeking, and information use of users interacting with an internet-based prototype metadata PI Agent tool. Detlor’s theory of web information behaviors of organizational users was utilized as a theoretical foundation for studying human-information interactions via the PI Agent tool. The qualitative research design allowed for the use of triangulation within the context of a one-group pretest-posttest design. Triangulation occurred in three phases: (a) observe, (b) collect, and (c) reflect. Observations were made as participants solved three problem situations. Participants’ computer log and print screen data were collected, and follow-up interviews were conducted once all posttest sessions ended to enable users to reflect on their experiences. The three triangulation phases ensured saturation of data and greater depth regarding the participants’ information behaviors. Content analysis occurred via exploratory pattern analysis using the posttest Problem Steps Recorder (PSR) log data and on the six interviewees’ follow-up interview data. Users engaged in iterative cycles of information needs, information seeking, and information use to resolve the presented problem situations. The participants utilized the PI Agent tool iteratively to eliminate their knowledge gaps regarding the presented problem situations. This study was the first to use PSR log data for capturing evidence of the iterative search process as defined by Detlor. The implications for best practices were inspired by participant feedback, and recommendations for further study are made. digital.library.unt.edu/ark:/67531/metadc407784/
Bridging the Theory-to-practice Gap: a Multivariate Correlational Study Exploring the Effects of a Graduate Online Learning Environment As a Community of Practice Framework
In this multivariate correlational study, the researcher examined the course culture of an online graduate course whose environment exhibited characteristics of a Community of practice (CoP). An online survey captured data used to explore the relationships among variables shown to describe a CoP in field environments and among student perceptions of their experience in the course culture. A canonical correlation analysis (CCA) and commonality analysis (CA) were conducted using five predictor variables and three criterion variables to evaluate the degree and direction of the relationships. The CCA revealed that the full model was significant, explaining approximately 74% of the variance among the two synthetic variates. Impact, faculty leadership, and connection were the largest contributors to the predictor variate. The criterion variate was primarily explained by value and perceived CoP, with exposure to the profession providing a smaller contribution. The CA confirmed these findings. Results from this study indicate that a CoP could be fostered in an online graduate course. The overall significance of the model indicates teachers can nurture an environment wherein graduate students will take the initiative to work with others to create and acquire knowledge that creates a sense of professional connection with each other and with the profession overall. The results of this study suggest further empirical research in implementing and assessing CoPs in online graduate courses is warranted. digital.library.unt.edu/ark:/67531/metadc407763/
Three-dimensional Information Space : An Exploration of a World Wide Web-based, Three-dimensional, Hierarchical Information Retrieval Interface Using Virtual Reality Modeling Language
This study examined the differences between a 3-D, VRML search interface, similar to Cone Trees, as a front-end to Yahoo on the World Wide Web and a conventional text-based, 1-Dinterface to the same database. The study sought to determine how quickly users could find information using both interfaces, their degree of satisfaction with both search interfaces, and which interface they preferred. digital.library.unt.edu/ark:/67531/metadc278715/
The Role of Information in the Selection Process of a Primary Care Physician
There is a paucity of information about the various factors that influence the selection of primary care physicians. Also, the relative significance of these factors is not known, making it difficult to properly address ways to improve the information flow to patients when they select a primary care physician. digital.library.unt.edu/ark:/67531/metadc279148/
The Applicability of SERVPERF in Judging Service Quality for Biomedical Information Professionals
The applicability of SERVPERF as a tool for judging the quality of services used by biomedical information professionals was tested using standard statistical procedures. Data was gathered nationally via a combination of electronic and non-electronic forms, from Area Health Education Center (AHEC) information professionals and the results consolidated to provide information for the study. It was determined that SERVPERF was applicable in making judgements about service quality for AHEC information professionals. Their perceptions about service quality tended to have a greater influence than did their level of actual satisfaction on whether or not they planned to use a particular service in the future. There is currently no validated tool available to ascertain the quality of services offered to these valuable members of the rural health care team. This dissertation proposes to provide such a tool, and to serve as a guide or template for other professionals seeking a means to judge service quality in their own disciplines. digital.library.unt.edu/ark:/67531/metadc279133/
Diagnosing Learner Deficiencies in Algorithmic Reasoning
It is hypothesized that useful diagnostic information can reside in the wrong answers of multiple-choice tests, and that properly designed distractors can yield indications of misinformation and missing information in algorithmic reasoning on the part of the test taker. In addition to summarizing the literature regarding diagnostic research as opposed to scoring research, this study proposes a methodology for analyzing test results and compares the findings with those from the research of Birenbaum and Tatsuoka and others. The proposed method identifies the conditions of misinformation and missing information, and it contains a statistical compensation for careless errors. Strengths and weaknesses of the method are explored, and suggestions for further research are offered. digital.library.unt.edu/ark:/67531/metadc279333/
Information Management in Local Area Networks: Impact on Users' Perceptions
In this study, computer human interaction factors are examined as a possible source of information to aid in the operation and management of local area computer networks. Users' perceptions of computer performance and response time are evaluated in relation to specific modifications in the information organization of a file server in a local area network configuration running in Novell 3.11. digital.library.unt.edu/ark:/67531/metadc278856/
The Impact of Computer Instruction on the Near Transfer and Far Transfer of a General Problem Solving Strategy
The purpose of this study was to examine the impact of computer instruction on the near transfer and far transfer of a means-end analysis problem solving strategy. digital.library.unt.edu/ark:/67531/metadc279007/
Social Context of Human Computer Interaction : An Examination of User Adoption of Electronic Journals
This study sought to determine whether or not factors such as relative advantage, compatibility, result demonstrability, ease of use, image, visibility, and voluntariness were involved in users' adoption of a refereed Web-based journal for informational, citation, and publication purposes. In addition, the study tested whether or not exposure to a prototype of a refereed Web-based journal would change users' perceptions concerning how well they would interact with the journal. digital.library.unt.edu/ark:/67531/metadc278842/
The Electronic Ranch: the Information Environment of Cattle Breeders
The present study was a longitudinal analysis of the information needs of Red Angus cattle breeders and their use of networked information services. It was based on two surveys. The first, conducted in 1995--96, polled all 1067 ranches of the Red Angus Association of America. Responses from 192 Red Angus breeders were used to determine the value of different information types and to evaluate perceptions of the greatest barriers to the adoption of network information services. The second survey, mailed to 41 Red Angus breeders in 1998, focused on early adopters and likely users of network services. Responses from 15 breeders were used to evaluate perceptions of the greatest barriers to the effective use of Web-based information services. digital.library.unt.edu/ark:/67531/metadc279132/
Increasing Telecommunications Channel Capacity: Impacts on Firm Profitability
In calling for the deployment of high-capacity telecommunications infrastructures, the Clinton Administration is relying on market forces to drive demand toward self-sustaining development. There is little doubt that many firms will embrace the new telecommunications services for a variety of reasons including market differentiation, vertical market integration, and other organization-specific factors. However, there is little evidence at the firm level that adopting the use of increased-capacity telecommunications technologies is associated with improvements in firm profitability. This study seeks to identify the presence of impacts on firm income that can be associated with the adoption of T1 telecommunications services. digital.library.unt.edu/ark:/67531/metadc279298/
Group Decision-Making in Computer-Supported Cooperative Work Environments
Computer-Support Cooperative Work (CSCW) reflects the change in emphasis from using computers to solve problems to using computers to facilitate human interactions. Most studies, however, have focused on the use of the technology rather than on the human-human interaction (HHI) in these environments due to: the varied perspectives of the investigators; and the lack of a consistent variables. Although numerous studies exist on a variety of products, only limited research has been conducted with the most prevalent of the technologies in the marketplace, Lotus Notes™. This field study, conducted using Lotus Notes™, operationalizes a model proposed, but not tested, for the study of group decision-making in CSCW environments put forth by Kraemer and Pinsonneault (1990). This study examines the use of CSCW in the group decision-making process, the participation rate for group decision-making in CSCW environments, and the criteria for determining quality in group decisions in CSCW environments. The study also proposes a new perspective for examining technology using the human context, recommends extensions for the group study framework and explores areas for future research. digital.library.unt.edu/ark:/67531/metadc277771/
Evaluation by Korean Students of Major Online Public Access Catalogs in Selected Academic Libraries
The objective of this study was to provide information on the characteristics of a specific group of international college students from a developing country in order to assist system managers in the selection of OPACs. digital.library.unt.edu/ark:/67531/metadc278015/
The Effects of Computer Performance Assessment on Student Scores in a Computer Applications Course
The goal of this study was to determine if performance-based tests should be routinely administered to students in computer application courses. The purpose was to determine the most appropriate mode of testing for individuals taking a computer applications course. The study is divided into areas of assessment, personality traits, and computer attitudes. digital.library.unt.edu/ark:/67531/metadc277597/
A Model of Information Therapy: Definition and Empirical Application
This study involves the investigation of the basis and validity of considering health information as therapeutic, the definition of Information Therapy, and whether the therapeutic nature of information can be measured empirically. The purpose of the study is to determine if there are any significant differences in the therapeutic effect of Information Therapy through the different delivery modes of support groups communicating face-to-face and those utilizing computer-mediated communication on the Internet. The comparison of these groups revealed no significant differences on three measures of health: physical, mental, and social support. Because one communication medium is not found to be advantageous over the other, the use of the computer can extend the benefits of Information Therapy to the home-bound, to those in remote areas, to people with time restraints, and those who may be shy. The validity of the therapeutic nature of information was verified by participant report of the effect of a health information search. Results demonstrated that the primary source for information is the physician, followed by the Internet, and 77% of participants reported a positive or therapeutic effect when health information was found. These results are significant because individuals who are in positions to deliver Information Therapy can better meet needs by identification of the sources to which people look for information and can have a major impact on patient care and the general health of the population. Providing people with information can empower them to take an active role in their health, can increase confidence in self-care, and should provide coping and disease management skills thus decreasing the utilization of healthcare resources and preventing costly acute and chronic health complications. digital.library.unt.edu/ark:/67531/metadc277931/
Information Use Environment of Self-managed Teams : A Case Study
This research investigated how self-managed teams get the information they need to perform their job tasks. Two important factors prompted this study: the growing importance of self-managed teams in the workplace and the impact of the information system on team performance. digital.library.unt.edu/ark:/67531/metadc277880/
Seeking Information After the 2010 Haiti Earthquake: a Case Study in Mass-fatality Management
The 2010 earthquake in Haiti, which killed an estimated 316,000 people, offered many lessons in mass-fatality management (MFM). The dissertation defined MFM in seeking information and in recovery, preservation, identification, and disposition of human remains. Specifically, it examined how mass fatalities were managed in Haiti, how affected individuals sought information about fatalities, and what needs motivated them. Data from 28 in-depth, partially structured interviews, conducted during two field visits ending 21 weeks after the earthquake, were included in a case study. The data analysis revealed the MFM was severely inadequate. One interviewee, a senior UN official, stated, "There was no fatality management." The analysis also indicated a need to learn whereabouts of the deceased motivated individuals to visit spots the deceased were last seen at. It sought to illumine information-seeking practices, as discussed in the works of J. David Johnson and others, by developing a new model of information flow in MFM. In addition, it reaffirmed Donald Case and Thomas Wilson's theoretical proposition – that need guides any seeking of information – in the case of Haiti. Finally, it produced recommendations regarding future directions in MFM for emergency managers and information scientists, including possible use of unidentified body parts in organ transplants. Overall, the dissertation, which was supported by two grants of the National Science Foundation, attempted to add to relatively scanty literature in information seeking in MFM. digital.library.unt.edu/ark:/67531/metadc271823/
Graduate Students' Collaborative Information Seeking in a Group-based Learning Setting
Working with others within an organization can have a variety of positive effects, and the benefits of collaboration have been discussed in various disciplines. In information science, interest in collaborative information seeking, including collaborative information seeking by students in an online learning environment is expanding. This study was aimed at understanding graduate students' collaborative information seeking behaviors through the process of a group project, including factors that affected students' perceptions of collaborative work and their difficulties during the collaborative process. The research was based on Yue and He's model, which describes information users' collaborative communication and information behaviors, and Kuhlthau's model, which describes users' individual information seeking behaviors. The participants were 43 students enrolled in a master's level course delivered primarily online. The students were required to work together in groups to complete a research project. Data were collected through a background survey, behavior survey, and online communication texts and analyzed using descriptive statistics, statistical tests, and content analyses. The results showed significant changes in collaborative and information seeking behaviors and perceptions across three stages of the project during the semester. Theoretical, practical, and methodological implications for future research are discussed. digital.library.unt.edu/ark:/67531/metadc271854/
Knowledge-sharing Practices Among Turkish Peacekeeping Officers
The Turkish National Police (TNP) peacekeeping officers experience poor knowledge-sharing practices before, during, and after their tours of duty at the United Nations (UN) field missions, thus causing knowledge loss. The study aims to reveal the current knowledge-sharing practices of the TNP peacekeeping officers and proposes a knowledge-sharing system to share knowledge effectively. It also examines how applicable the knowledge management models are for their knowledge-sharing practices. In order to gain a better understanding about the knowledge-sharing practices of TNP officers, the researcher used a qualitative research method in this study. The researcher used semi-structured interviews in data collection. The participants were selected based on the non-probability and purposive sampling method. Content analysis and constant comparison was performed in the data analysis process. The most important knowledge sources of the peacekeeping officers are their colleagues, the Internet, and email groups. The peacekeepers recommend writing reports, organizing training programs, conducting exit interviews, adopting best practices, and creating a knowledge depository. The study uncovers that organizational culture, hierarchy, and physical proximity are significant factors that have a vital impact on knowledge sharing. Knowledge Conversion Model is substantially applicable for the knowledge-sharing practices of the TNP peacekeeping officer. digital.library.unt.edu/ark:/67531/metadc149588/
In Pursuit of Image: How We Think About Photographs We Seek
The user perspective of image search remains poorly understood. the purpose of this study is to identify and investigate the key issues relevant to a user’s interaction with images and the user’s approach to image search. a deeper understanding of these issues will serve to inform the design of image retrieval systems and in turn better serve the user. Previous research explores areas of information seeking behavior, representation in information science, query formulation, and image retrieval. the theoretical framework for this study includes an articulation of image search scenarios as adapted from Yoon and O’Connor’s taxonomy of image query types, Copeland’s Engineering Design Approach for rigorous qualitative research, and Anderson’s Functional Ontology Construction Model for building robust models of human behavior. a series of semi-structured interviews were conducted with expert-level image users. Interviewees discussed their motivations for image search, types of image searches they pursue, and varied approaches to image search, as well as how they decide that an information need has been met and which factors influence their experience of search. a content analysis revealed themes repeated across responses, including a collection of 23 emergent concepts and 6 emergent categories. a functional analysis revealed further insight into these themes. Results from both analyses may be used as a framework for future exploration of this topic. Implications are discussed and future research directions are indicated. Among possibilities for future research are investigations into collaborative search and ubiquitous image search. digital.library.unt.edu/ark:/67531/metadc115133/
A Study of the Competencies Needed of Entry-level Academic Health Sciences Librarians
The purpose of this study was to identify the professional and personal competencies that entry-level academic health sciences librarians should possess from the perspectives of academic health sciences library directors, library and information sciences (LIS) educators who specialize in educating health sciences librarians, and individuals who serve as both LIS adjunct faculty and practitioners in the field of health sciences librarianship. the first six research questions focused on the identification of professional and personal competencies, and the last two research questions focused on comparing and contrasting the three perspectives on the professional and personal competencies. the eight research questions were addressed through four rounds of the Delphi method. Three panels of experts, initially composed of 13 academic health sciences library directors, 8 LIS educators, and 8 LIS adjunct faculty adjunct faculty/health sciences librarianship practitioners, participated in the study, and most participants were female, white, in the age range of 45-64, had less than 20 years of experience in their respective careers, and were members of the Medical Library Association. the data collected from the rounds of the Delphi method were analyzed using descriptive statistics, including measures of central tendency, and non-parametric statistics, including the Kruskal-Wallis and Mann-Whitney U tests. Two major conclusions that can be drawn from the findings of the study are: (1) personal competencies are as important as professional competencies and (2) the professional and personal competencies developed by the LIS educators who specialize in health sciences librarianship education were preferred over the ones developed by the academic health sciences library directors and LIS adjunct faculty/health sciences librarianship practitioners. Experts in the field of health sciences librarianship have created a comprehensive inventory of both professional (knowledge and skill) competencies and personal (self-concept, trait, and motive) competencies that can be used in professional practice as well as educational planning. digital.library.unt.edu/ark:/67531/metadc115139/
Web Content Authorship: Academic Librarians in Web Content Management
An increasing number of libraries and information centers are using content management (CM) applications to develop, redesign, and maintain their websites. the purpose of this research was to provide understanding of attitudes of academic librarians about how their utilization of CM technology influences the information services they provide at the academic library’s website and to examine their perceptions of how using CM affects the creation of the web content. This research applied a qualitative research design (electronic survey and in-depth semi-structured interviews of academic subject librarians) with elements of a quantitative approach. the study discussed the concept of web authorship and supplied fundamentals for future theoretical research about authorship in web content development at academic libraries. the study provided an overview of CM at academic libraries and explored characteristics of dynamic content and semantic web applications at their websites. It discussed librarians’ opinions about issues of migration to the new content management system (CMS), factors affecting its efficient employment, and roles of librarians in web content management. Results of this study will serve to future research on management behavior of academic librarians authoring web content with the help of CM. the findings about the difficulties observed in the use of CMS and solutions, influence of training and learning, importance of cooperation and communication, adjustment of the CMS to the users’ needs, qualifications and skills needed in application of CM, distribution of responsibilities in the use of CMS, features of the CMS, and requirements to its functionality will have implications for academic and other libraries applying CM. digital.library.unt.edu/ark:/67531/metadc115175/
The Role of Tasks in the Internet Health Information Searching of Chinese Graduate Students
The purpose of the study was to examine the relationships between types of health information tasks and the Internet information search processes of Chinese graduate students at the University of North Texas. the participants' Internet information search processes were examined by looking at the source used to start the search, language selection, use of online translation tools, and time spent. in a computer classroom, 45 Chinese graduate students searched the Internet and completed three health information search tasks: factual task, interpretative task, and exploratory task. Data of the Chinese graduate students’ health information search processes were gathered from Web browser history files, answer sheets, and questionnaires. Parametric and non-parametric statistical analyses were conducted to test the relationships between the types of tasks and variables identified in the search process. Results showed that task types only had a statistically significant impact on the time spent. for the three tasks, the majority of Chinese graduate students used search engines as major sources for the search starting point, utilized English as the primary language, and did not use online translation tools. the participants also reported difficulties in locating relevant answers and recommended ways to be assisted in the future when searching the Internet for health information. the study provided an understanding of Chinese graduate students' health information seeking behavior with an aim to enrich health information user studies. the results of this study contribute to the areas of academic library services, multilingual health information system design, and task-based health information searching. digital.library.unt.edu/ark:/67531/metadc115134/
Blogging and Tweens: Communication Portal to Reading Selection and Engagement
The ethnographic study utilized the research techniques of observations, content analysis, and semi-structured interviews with tween participants (i.e., 9 through 13 year-old youth) during an 8-week literary blog project. Twenty-six participants created individual blog pages within a member-only classroom blog site that allowed for online communication between members. the blog project incorporated social networking applications with which youth frequently engage. the research questions ensured data regarding what facets participants found appealing and motivating during the project was collected. the questions allowed for determining if participants utilized peer blogs for reading material selection or repurposed the blogs to discuss other topics. Components of self-determination theory and engagement theory underlay the project design and aided in identifying motivational aspects of the data. Frequency tables outlined the identified patterns and structures of participants’ online activity. Participants found the ability to change the colors of their blog backgrounds and to design their individual blogs and the giving and receiving of feedback to be the two most appealing features of the project. Participants chose books from peer suggestions in the online world but also selected materials from recommendations they received in face-to-face interactions with their peers, their teacher, and the school librarian. Little evidence of repurposing the blog for social topics was observed. Participants engaged in discussions predominantly based around the books they were currently reading or had read. Implications for incorporating social networking applications within the classroom environment are discussed. digital.library.unt.edu/ark:/67531/metadc115155/
Factors Associated with Behavioral Intention to Disclose Personal Information on Geosocial Networking Applications
Information privacy is a major concern for consumers adopting emerging technologies dependent on location-based services. This study sought to determine whether a relationship exists among factors of personalization, locatability, perceived playfulness, privacy concern and behavioral intention to disclose personal information for individuals using location-based, geosocial networking applications. Questionnaire responses from undergraduate students at a 4-year university provide insight into these relationships. Multiple regression results indicated that there was a statistically significant relationship between the four significant predictor variables and the dependent variable. Analysis of beta weights, structure coefficients, and commonality analysis shed light on the variance attributable to the predictor variables of the study. Findings provide understanding of the specific factors examined in the study and have implications for consumers, businesses, application designers, and policymakers. The results from this study contribute to an understanding of technology acceptance theory and offer insight into competing beliefs that may affect an individual’s behavioral intention to disclose personal information. Knowledge gained form the study may be useful for overcoming challenges related to consumer adoption of location-based services that require disclosure of personal information. digital.library.unt.edu/ark:/67531/metadc115059/
Factors Affecting Faculty Use Of Learning Object Repositories: An Exploratory Study Of Orange Grove And Wisc-online
The purpose of this study was to identify factors that motivate or impede faculty use of learning object repositories (LORs). The unified theory of acceptance and use of technology (UTAUT) served as the theoretical framework for this study. Both quantitative and qualitative approaches were used in the study to explore two research questions relating to factors affecting faculty use of LORs. Research subjects were faculty and instructional staff users from two LORs: Orange Grove and Wisc-Online. This study was a two-phase design study. In Phase I, I conducted 13 interviews and analyzed data by a content analysis method. Phase II of the study was designed based on the results of Phase I. I collected data by a survey instrument from 38 respondents and analyzed the data by descriptive statistics and analysis of variance in Phase II. The results of the study indicated 22 factors as motivators for faculty use of LORs and 13 factors as barriers for faculty use of LORs. The study is the first to identify factors affecting faculty use of LORs from actual faculty users’ perspectives based on UTAUT. The study’s findings contribute to understanding the reasons that faculty use or do not use LORs and provide foundations for designing strategies to increase faculty use of LORs. digital.library.unt.edu/ark:/67531/metadc103412/
A Study Of The Perception Of Cataloging Quality Among Catalogers In Academic Libraries
This study explores the concept of "quality" in library cataloging and examines the perception of quality cataloging among catalogers who work in academic libraries. An examination of the concept of "quality cataloging" in library science literature revealed that even though there is some general agreement on how this concept is defined, the level of detail and focus of these definitions often vary. These various perceptions were dissected in order to develop a framework for evaluating quality cataloging definitions; this framework was used to evaluate study participants' definitions of quality cataloging. Studying cataloger perceptions of quality cataloging is important because it is catalogers (particularly original catalogers) who are largely responsible for what is included in bibliographic records. Survey participants (n = 296) provided their personal definition of quality cataloging as well as their opinions on their department's cataloging, their influence upon their department's policies and procedures, and the specific data that should be included in a quality bibliographic record. Interview participants (n = 20) provided insight on how their opinions of quality cataloging were formed and the influences that shaped these opinions. digital.library.unt.edu/ark:/67531/metadc103394/
Image Representation and Interactivity: An Exploration of Utility Values, Information-Needs and Image Interactivity
This study was designed to explore the relationships between users and interactive images. Three factors were identified and provided different perspectives on how users interact with images: image utility, information-need, and images with varying levels of interactivity. The study used a mixed methodology to gain a more comprehensive understanding about the selected factors. An image survey was used to introduce the participants to the images and recorded utility values when given a specific task. The interviews allowed participants to provide details about their experiences with the interactive images and how it affected their utility values. Findings from the study showed that images offering the highest level of interactivity do not always generate the highest utility. Factors such as personal preference, specifically speed and control of the image, affect the usefulness of the image. Participant also provided a variety of uses where access to interactive images would be beneficial. Educational settings and research tools are a few examples of uses provided by participants. digital.library.unt.edu/ark:/67531/metadc84240/
The Impact of Leadership Styles and Knowledge Sharing on Police Officers’ Willingness to Exert Extra Effort to Provide Better Security: A Study in the Riot Unit of the Turkish National Police
The motivation for this study is to understand the factors affecting police officers’ willingness to exert extra effort for providing better service through knowledge sharing in different working environments such as riots. Since managers’ leadership styles may be important factors affecting subordinates’ willingness to exert extra effort, this study investigates which of the leadership styles -- transformational, transactional or laissezfaire leadership -- will have a positive effect on officers’ willingness to exert extra effort. In addition, the current study also examines the effect of the mentioned leadership styles on knowledge sharing, which, in turn, affects the officers’ willingness to exert extra effort in the riot unit of the Turkish National Police (TNP) in Ankara, Turkey. The sworn line police officers working in the riot unit in Ankara, Turkey, were the participants in this study. Three questionnaires --a Multifactor Leadership (MLQ), knowledge sharing, and demographic questionnaire -- were arranged as a booklet to be distributed to the respondents. The results of the study indicate that police supervisors' perceived transformational leadership behavior has a positive effect on officers' willingness to exert extra effort. In addition, the findings also reveal that although both officers' years of service in TNP and police supervisors' perceived transactional leadership behavior has no direct effect on officers' willingness to exert extra effort, they have an indirect positive effect through officers' knowledge sharing. On the other hand, police supervisors' perceive that laissez-fair leadership behavior has no effect on riot officers' willingness to exert extra effort. The findings also indicate that officers’ knowledge sharing is positively related to both their supervisors’ perceived transformational and transactional leadership behaviors. However, police supervisors’ perceived laissez-fair leadership behavior has no effect on officers’ knowledge sharing activities. This research study will provide police administrations with the data necessary to adopt the most appropriate leadership styles for increasing police officers' knowledge sharing and extra effort. The findings will also serve as guidance for police managers commanding line police officers working in different environments, such as social movements, demonstrations, and riots. In that they will be aware of how important it is to create a knowledge sharing environment in riot units to provide better security in all legal and illegal demonstrations and riots. Finally, the findings will be a valuable resource not only for Turkish National Police, but also for future research studies and various police organizations in other countries. digital.library.unt.edu/ark:/67531/metadc84290/
The Information-Seeking Behavior of Police Officers in Turkish National Police
A current trend that has emerged as a result of the information age is information-seeking behavior. From individuals to large social institutions, information-seeking behavior is utilized to attain a wide variety of goals. This body of work investigates the information-seeking behaviors of police officers who work in police stations in the Turkish National Police force. The study utilizes Leckie et al.’s (1996) model of information-seeking behavior of professionals. The findings indicated that police officers initially consulted their personal knowledge and experience. Next, officers rely upon their colleagues and then official documents. These information sources were consulted in the context of both conducting tasks and staying current. However, contrary to expectation, they rarely consulted informants. In addition police officers rarely consulted printed journals, libraries, books and attendance at conferences as information sources. The results of this study show that there were significant differences in the information sources used by police officers based on their gender in the context of staying current. On the other hand, there were no significant differences in the context of conducting police station tasks, by gender. Surprisingly, there were no significant differences in the information sources used by police officers based on their educational level. There were significant differences in the use of information sources by age, service years in police stations and service years in policing in the context of conducting police station tasks. Lastly, the results of this study indicated that service years in policing and the roles in police station were significantly correlated with the information sources used by police officers regarding staying current. This body of work offers insight into the factors that guide the information-seeking behaviors of police officers. digital.library.unt.edu/ark:/67531/metadc84210/
User-Centered Evaluation of the Quality of Blogs
Blogs serve multiple purposes, resulting in several types of blogs that vary greatly in terms of quality and content. It is important to evaluate the quality of blogs, which requires appropriate evaluation criteria. Unfortunately, there are minimal studies on framework and the specific criteria and indicators for evaluating the quality of blogs. Moreover, quality is related to user perception, and should therefore be evaluated by the receivers. This dissertation examines the criteria and indicators that blog users consider important for evaluating the quality of blogs, and develops a user-centered framework for evaluating quality by conducting user surveys and post-survey email interviews. The personal characteristics that affect the users’ choices of criteria to evaluate the quality of blogs are examined as well. The study’s findings include 1) the criteria that users consider important when evaluating the quality of blogs are content quality, usability, authority, and blog credibility; 2) the indicators that blog users consider most important for evaluating the quality of blogs are understandability, accuracy, believability, currency, ease of use, and navigation; and 3) gender, education level, age, profession, purpose of use, and specific interests affect the user’s choices of criteria for evaluating the quality of blogs. Future research may involve exploring and applying the framework developed in this study to build automatic quality blog identification system for the purpose of assisting web users and information specialists to identify quality blogs. digital.library.unt.edu/ark:/67531/metadc84188/
Factors Affecting Police Officers' Acceptance of GIS Technologies: A study of the Turkish National Police
The situations and problems that police officers face are more complex in today’s society, due in part to the increase of technology and growing complexity of globalization. Accordingly, to solve these problems and deal with the complexities, law enforcement organizations develop and apply new techniques and methods such as geographic information systems (GIS). However, the successful implementation of a new technology does not just depend on providing perfect technical support, but effective and active interaction between the user and system. For this reason, research examining user acceptance of GIS technologies provides a valuable source to investors and designers to predict whether the results of the technology will meet user expectations; understanding the factors that influence user acceptance is vitally important to make the system more usable and preferable. This study attempts to explain Turkish National Police officers’ beliefs about and behaviors toward GIS applications by using the technology acceptance models. It contributes to the technology acceptance literature by testing the proposed model in a rarely studied organization: law enforcement. Regarding methodology, I distributed a survey questionnaire in Turkey; the unit of analysis was the law enforcement officers in the Turkish National Police (TNP). In order to analyze the data derived from the survey instrument, structural equation modeling (SEM), a multivariate statistical technique, was used to analyze the quantitative data by utilizing the AMOS 16.0 software. The analysis resulted in good model fit, and 6 of the 7 hypotheses were supported. digital.library.unt.edu/ark:/67531/metadc84182/
Factors Related to the Selection of Information Sources: A Study of Ramkhamhaeng University Regional Campuses Graduate Students
This study assessed students’ satisfaction with Ramkhamhaeng University regional library services (RURLs) and the perceived quality of information retrieved from other information sources. In particular, this study investigated factors relating to regional students’ selection of information sources to meet their information needs. The researcher applied the principle of least effort and Simon’s satisficing theory for this study. The former principle governs and predicts the selection of these students’ perceived source accessibility, whereas the latter theory explains the selection and use of the information retrieved without considering whether the information is optimal. This study employed a web-based survey to collect data from 188 respondents. The researcher found that convenience and ease of use were the top two variables relating to respondent’s selection of information sources and use. The Internet had the highest mean for convenience. Results of testing a multiple linear regression model of all four RURCs showed that these four independent variables (convenience, ease of use, availability, and familiarity) were able to explain 69% of the total variance in the frequency of use of information sources. Convenience and ease of use were able to increase respondents’ perceived source accessibility and explain the variance of the frequency of use of sources more than availability and familiarity. These findings imply that respondents’ selection of information sources at the RURCs were governed by the principle of least effort. Libraries could consider the idea of one-stop services in the design of the Web portal, making it user friendly and convenient to access. Ideally, students could have one card to check out materials from any library in the resources sharing network. digital.library.unt.edu/ark:/67531/metadc84161/
The Information-Seeking Behavior of Digital Evidence Examiners
The current research sought to gain in-depth insights into the information-seeking behavior of Turkish National Police digital evidence examiners (DEEs); to explore the information sources that DEEs use and the factors affecting their decisions about source selection. Factors that affect information source selection and use by DEEs are: accreditation, workload, type of information, time, cost, availability, reliability/scientific importance, up-to-date data, prior experience with the source, relevance, interactivity and importance. The Internet was the information source most commonly used by participants during the examination stage; other sources included forums, experts, colleagues, forensic tools/kits and books. During the analysis stage, the most frequently mentioned information source was the investigation file, containing information about the elements of the crime; other sources included: personal experience, experts, detectives, the Internet, clients, professional training, the prosecutor, evidence submission forms, in-lab manuals, forums and colleagues. During the report-writing stage, most DEEs used in-lab manuals and report templates as information sources, but previously written reports, editing software, and colleagues were also used to obtain information about the format, style and language of reports as legal documents. digital.library.unt.edu/ark:/67531/metadc68068/
Modeling Student Perception of Web 2.0 Technologies Adoption in Kuwait
The primary focus of this dissertation was to explore students' perceptions of adopting Web 2.0 applications at the School of Basic Education (SBE) in Kuwait. Although Web 2.0 applications are becoming more popular among the digital generation, there is still no evidence of students' perceptions of adopting the innovation of Web 2.0 technologies in Kuwait. The problem this study addresses is that the current status of Web 2.0 technologies usage by academic students has remained educationally unknown in Kuwait. Therefore, there was a need to investigate the extent to which academic students in SBE are aware of and their usage of Web 2.0 technologies, as well as the factors and obstacles that affect using these technologies. Rogers' diffusion of innovation theory (DoI) is employed in this study to specify the factors that influence student perceptions of adopting Web 2.0 applications as learning tools. Data used in this dissertation was gathered via a survey instrument from 350 students at the SBE and was statistically analyzed to find out the answers of the research questions. This study identified the low rate of Web 2.0 awareness and adoption by the students. Descriptive statistical analysis, such as mean scores and standard deviation, were used to analyze and conclude the findings. In the rates of awareness and adoption of Web 2.0, this study also identified no statistically significant differences between the groups of all the demographic variables except the academic field. The statistically significant differences were identified between the academic variables before and after recoding the academic fields into 5 groups. A t-test and one-way ANOVA were used to determine the statistical significance. Several factors were examined in the study to identify their influence on the rate of adoption. The factors included the rate of awareness, Rogers' attributes of innovations, and the obstacles to adopt Web 2.0. The multiple linear regression technique was used to find out the percentage of variance that was explained by three groups of predictors. The overall research model explained 49% of the variance on the rate of adoption. The implications of the findings, in addition to adding empirical evidence to the body of knowledge, highlight areas for professional development, educational and institutional changes and possibility for future research. digital.library.unt.edu/ark:/67531/metadc67955/
User Acceptance of North Central Texas Fusion Center System by Law Enforcement Officers
The September 11 terrorist attacks pointed out the lack of information sharing between law enforcement agencies as a potential threat to sound law enforcement in the United States. Therefore, many law enforcement agencies as well as the federal government have been initiating information sharing systems among law enforcement agencies to eradicate the information sharing problem. One of the systems established by Homeland Security is the North Central Texas Fusion Center (NCTFC). This study evaluates the NCTFC by utilizing user acceptance methodology. The unified theory of acceptance and the use of technology is used as a theoretical framework for this study. Within the study, user acceptance literature is examined and various models and theories are discussed. Furthermore, a brief information regarding the intelligence work done by law enforcement agencies are explained. In addition to the NCTFC, several major law enforcement information systems are introduced. The data for this study comes from the users of the NCTFC across the north central Texas region. Surveys and interviews are used to triangulate data. It is found in this study that performance expectancy and effort expectancy are important indicators of system use. Furthermore, outreach and needs assessment are important factors in establishing systems. The results of the study offer valuable input for NCTFC administrators, law enforcement officials, and future researchers. digital.library.unt.edu/ark:/67531/metadc33191/
The Situational Small World of a Post-disaster Community: Insights into Information Behaviors after the Devastation of Hurricane Katrina in Slidell, Louisiana
Catastrophes like Katrina destroy a community's critical infrastructure-a situation that instigates several dilemmas. Immediately, the community experiences information disruption within the community, as well as between the community and the outside world. The inability to communicate because of physical or virtual barriers to information instigates instant isolation. Prolonged, this scarcity of information becomes an information poverty spell, placing hardship on a community accustomed to easily accessible and applicable information. Physical devastation causes the scarcity of what Abraham Maslow calls basic survival needs-physiological, security, and social-a needs regression from the need to self-actualize, to meet intellectual and aesthetic needs. Because needs regress, the type of information required to meet the needs, also changes-regresses to information regarding survival needs. Regressed information needs requires altered information behaviors-altered methods and means to meet the information needs of the post-disaster situation. Situational information behavior follows new mores-altered norms-norms constructed for the post-disaster situation. To justify the unconventional, situational social norms, residents must adjust their beliefs about appropriate behavior. Situational beliefs support situational social norms-and situational information behaviors prevail. Residents find they must trust strangers, create makeshift messaging systems, and in some cases, disregard the law to meet their post-disaster survival needs. digital.library.unt.edu/ark:/67531/metadc33203/
Information Censorship: A Comparative Analysis of Newspaper Coverage of the Jyllands-Posten Editorial Caricatures in Cross-Cultural Settings
The identification and examination of cultural information strategies and censorship patterns used to propagate the controversial issue of the caricatures in two separate cultural contexts was the aim of this dissertation. It explored discourse used for the coverage of this topic by one newspaper in a restrictive information context and two newspapers in a liberal information context. Message propagation in a restrictive information environment was analyzed using the English daily Kuwait Times from the Middle East; the liberal information environment of the US was analyzed using two major dailies, the New York Times and the Philadelphia Inquirer. The study also concurrently identifies and elaborates on the themes and frames through which discourse was presented exposing the cultural ideologies and premises they represent. The topic was approached with an interdisciplinary position with the support and applicability testing of Chatman's insider-outsider theory within information science and Noelle-Neumann's spiral of silence theory and Herman and Chomsky's propaganda model based in the area of mass communication. The study has also presented a new model of information censorship - circle of information censorship, emphasizing conceptual issues that influence the selection and censorship of information. digital.library.unt.edu/ark:/67531/metadc31550/
Using Financial Rankings to Identify Characteristics of Libraries Serving Highly Profitable Private Law Firms
This purpose of this study was to develop evidence of a relationship between law libraries and private law firm profitability for law library administrators to use when making strategic decisions that influence the value of their libraries. The highest ranked administrator at each private law firm listed on the 2008 Am Law 200 was invited to complete an online benchmarking survey. The adjusted sample population totaled 179 firms. Fifty-one valid surveys were completed for a 28.5% response rate. Descriptive and statistical analyses were conducted using 26 independent variables (law library characteristics) and a single dependent variable, Revenue per Equity Partner, developed from data published for the Am Law 200. The most significant contributions of this study are: development of important law library financial and return on investment benchmarks; a listing of characteristics that have been empirically shown to impact law firm productivity; identification of optimum reporting structure for the law library administrator. Six characteristics positively impact Revenue per Equity Partner: to whom the library Administrator reports, number of library staff per library, number of Library staff per library, range in hourly bill rate for library staff time, practice areas most often supported. Two monetary measures were also established. The cost benefit of an Am Law library to its firm is $1.00 : $1.68. Each Am Law Library staff member is worth $295,000 in Revenue per Equity Partner to a firm. Law library practitioners can use the results to support evidenced-based strategic decision making in the administration of any private law firm library. Faculty and students in law librarianship programs will have a greater understanding of how to manage law libraries and collections to provide maximum value to their law firms. Benefits to library and information science research include validation of the research design and benchmarking as a theoretical framework for conducting research into ways libraries can deliver value and return on investment to their sponsors. This research design can be generalized and replicated in future studies. It demonstrates how rank can be used to operationalize relative measures of value for research purposes. Findings from future studies in both for-profit and non-profit settings using appropriate measures of rank may form the basis for development of a theory concerning the relationship between a library and their sponsor's success. digital.library.unt.edu/ark:/67531/metadc31527/
Information Literacy Skills in the Workplace: A Study of Police Officers
Information literacy has become more important as more information is produced and communication has become easier. Better information skills are vital for individuals working in governmental organizations as well as in the business sector. Employees are expected to be confident and competent in interacting with information in their workplaces in order to deliver better service to customers and to the public. This study examines the differences in information literacy skills (ILS), computer literacy skills (CLS), and frequencies of use of information sources (FIS) among police officers, based on their socio-demographic characteristics, namely education, departmental affiliation, ranks, and experience. Information literacy process models developed in an educational environment are combined to explore information literacy process in the workplace. Bivariate and multivariate analyses indicated significant differences of ILS and CLS based on education, departmental affiliation, and ranks but no difference for experience. In addition, there were differences of FIS for all demographic variables except departmental affiliation. The findings of the study may guide both future researchers in the process of developing new models in understanding information literacy process and the managers in police organizations in planning better training programs by considering information and computer literacy skills and use of information sources of police officers. digital.library.unt.edu/ark:/67531/metadc31537/
Middle School Students in Virtual Learning Environments
This ethnographic study examined middle school students engaged in a virtual learning environment used in concert with face-to-face instruction in order to complete a collaborative research project. Thirty-eight students from three eighth grade classes participated in this study where data were collected through observation of student work within the virtual learning environment, an online survey, and focus group sessions with students involved in the project. Results indicated students found the virtual learning environment to be valuable as a platform to complete a collaborative research assignment because of portability, ease of use, and organization. Embedded resources within the environment were helpful because of the convenience. Other people, including peers and teachers, were the preferred source of help when problems navigating the environment or finding information arose. Students communicated within the virtual learning environment as a social outlet, a way to check in, and a means to offer content related comments. Ideally the study's findings will give insight into student experiences in a virtual learning environment in order to help educators design more effective learning experiences and incorporate useful supports within such environments. digital.library.unt.edu/ark:/67531/metadc30529/
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